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Reviews of DoubleTree by Hilton Milwaukee - Brookfield

4 out of 5
DoubleTree by Hilton Milwaukee - Brookfield
18155 W Bluemound Rd, Brookfield, WI

Reviews

8.4

Very Good

Rating 10 - Excellent. 427 out of 1000 reviews" "
Rating 8 - Good. 367 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

mack

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Bonnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean. Staff who check in was very friendly and personal.
Stayed 1 night in Apr 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay. Great front desk experience. Very quiet and easy.
Stayed 1 night in Apr 2024

6/10 Okay

julie

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Everything was great. The only drawback was the fitness area had no cleaning wipes and there was no soap in the bathroom dispensers.
Stayed 2 nights in Mar 2024

10/10 Excellent

TODD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean. Friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Stayed one night. Found a breakfast place right next door. Planty of parking on the property. Room is clean enough.
Stayed 1 night in Mar 2024

10/10 Excellent

Shamaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

TODD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the price.
The outside looks nice, but rooms are run down. We didn't have a fan in the bathroom or it didn't work so the whole room got humid whenever you opened the bathroom door after a shower. Bed was rock hard and we both left after two days with back pain. Fridge also didn't work. Staff was extremely friendly. Breakfast was a buffet that was $15 per adult, we didn't try it so I can't give a review. W e absolutely love staying in the area of Brookfield when we come down to Milwaukee 3-4 times a year, but we will be choosing a different hotel next stay. Pool and hot tub had such a strong chemical smell our eyes turned red and watered. Also, the pool was not well maintained and gross.
Stayed 2 nights in Dec 2023

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I thought the room was clean when we checked in dropped off our stuff and came late back to the hotel and there was a dirty sock near bed , a used wash cloth hanging on shower curtain and on the side of the couch a red stain not good at all
Stayed 1 night in Dec 2023

10/10 Excellent

Katarzyna

Traveled with family
Liked: Staff & service, amenities
Nice hotel
Stayed 1 night in Nov 2023

8/10 Good

Karol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like that breakfast isn’t included, but it is what it is
Stayed 1 night in Nov 2023

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Guy

Stayed 1 night in Oct 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. It is very comfortable and restful for sleeping. The staff is very nice and competent.
Stayed 2 nights in Oct 2023

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll come back
It was all good...bar stayed open after midnight so that was a plus & the cookies are always a treat.
Stayed 1 night in Sep 2023

10/10 Excellent

Carolyn, Bloomington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay!
Stayed 1 night in Sep 2023

8/10 Good

McKenzie

Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Stayed 1 night in Sep 2023

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Limited menu at the hotel restaurant Employee are great
Stayed 5 nights in Sep 2023

10/10 Excellent

Bob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk attendant, Robinson, was wonderful! Excellent customer service! Had food for dinner in the hotel restaurant, it was delicious.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was dirty as was our room. It could use some upkeep. A little surprising for a Hilton property.
Stayed 1 night in Sep 2023

10/10 Excellent

Dawn

Stayed 2 nights in Aug 2023

8/10 Good

Susan

Stayed 2 nights in Jul 2023

8/10 Good

John

.
Stayed 1 night in Aug 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is next to many shopping and food options, Major Hwy to get into Milwaukee. Very Clean and comfortable room. I just wish people learn to not let the room door slam shut!! come on man!
Stayed 3 nights in Aug 2023

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Over all it was a good stay pool is shallow but nice
Stayed 3 nights in Aug 2023

8/10 Good

Derek

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars, recommend & would stay again!
This hotel is so pretty. Just really well done. Quiet, very spread out. Big rooms & most importantly - clean & safe! Shane at the front desk was so helpful, professional, friendly & kind!
Stayed 1 night in Jul 2023

4/10 Poor

Cynthia

Stayed 1 night in Jul 2023

4/10 Poor

Yumi

Disliked: Staff & service
Stayed 2 nights in Jul 2023

8/10 Good

John

Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Tasha

Did not get the room that I had reserved and the smoke alarm kept beeping throughout the whole entire night
Stayed 2 nights in Jun 2023

6/10 Okay

Luis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The personnel is friendly and willing to help. However, the cleaning services and physical property needs attention. Cleaning the room every 5 days is not acceptable.
Stayed 5 nights in May 2023

10/10 Excellent

Tierney

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Todd a

Stayed 1 night in Apr 2023

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, nice breakfast buffet, quiet room
Stayed 1 night in Apr 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff was nice and friendly.
Stayed 1 night in Apr 2023

2/10 Terrible

donna

Stayed 2 nights in Apr 2023

8/10 Good

Elizabeth

Stayed 1 night in Apr 2023

10/10 Excellent

phyllis

Stayed 2 nights in Mar 2023

8/10 Good

Shenita

Liked: Cleanliness, property conditions & facilities
Very nice staff upon arrival. Very convenient area lots of good shopping.
Stayed 1 night in Mar 2023

8/10 Good

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023