Ratings based on 881 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee

Very nice and clean hotel

Posted Dec 3, 2017
Very good experience nice staff very clean place and very friendly service was a great night
Comment from Hotel Management
Dec 5, 2017 by JoAnne Traczek - Team Member, Hotel Management
Dear Angel, Thank you so much for taking time to provide us with your feedback. We pride ourselves on providing a memorable and comfortable stay for our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
The location of the hotel was vert convenient to Froedert Medical Center where relative had surgery. It was nice to have a full restaurant on site.
Comment from Hotel Management
Dec 5, 2017 by JoAnne Traczek - Team Member, Hotel Management
Dear Anonymous, Thank you for providing us with your feedback. We strive to provide a wonderful experience for our guests. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from minneapolis, mn

Great location

Posted Oct 3, 2017
Nice hotel, great location right off of 94, restaurants close. Clean. Nice, newly renovated public spaces. Room are ok, some parts of the hotel have older rooms but they are renovated.
4 out of 5
by Stacey

Posted Sep 12, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Hi Stacey, Thank you for your feedback. We hope to see you again soon
4 out of 5
by Ghada

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Hi Ghada, Thank you for your feedback. We hope to see you again soon.
4 out of 5
by Jeri

Posted Sep 6, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Hi Jeri, Thank you so much for your feedback. We hope to see you again soon!
4 out of 5
by A verified traveler

The Sheraton's a hit.

Posted Sep 6, 2017 on Hotels
The Sheraton did everything right. Clean, comfortable rooms. Great breakfast buffet. Easy drive to Miller Park.
Comment from Hotel Management
Sep 15, 2017
Dear Verified Traveller, Thank you so much for the great feedback. We pride ourselves on providing a memorable experience for our guests. We hope you will visit us again soon.
5 out of 5
by A verified traveler

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 8, 2017
Dear Traveller, Thank you for completing our survey, We hope you enjoyed your time with us and look forward to seeing you again.
3 out of 5
by A verified traveler from Scotland

Hotel looking old and tired

Posted Sep 5, 2017
Hotel made us wait 1 hour after the stated check-in. We got in at 1600. We also had to call up to get a fold down bed delivered. Hotel looks old and dated with cracked tiles in places. The staff were warm and welcoming especially the breakfast lady.
Comment from Hotel Management
Sep 8, 2017 by JoAnne Traczek - Sheraton Team Member, Hotel Management
Dear Billy, Thank you for providing us feedback on your recent stay. I sincerely apologize for the delay in your check-in. I have forwarded your comments to the appropriate Team and we will use this as a training opportunity. We hope to see you again soon!
3 out of 5
by staci

Posted Sep 5, 2017 on Hotels
Customer service in the bar area was bout good. Cashier/bartender would not give me change to tip the waitress... the glasses in the resturant were so spotty it wad hard to tell if they were clean
Comment from Hotel Management
Sep 8, 2017
Dear Staci, Thank you for completing our survey. Your comments mean a lot to us and will help us to provide better customer service to other guests. I sincerely apologize for the cleanliness issues at our bar area. I have forwarded your comments to the appropriate Team and we will use this as a training opportunity. We hope to see you again soon.