Ratings based on 131 Verified Reviews

4.5 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Grants Pass Or

Posted Jul 8, 2019
Its close to everything yet off the main path. Quite no party's juat a calm place to stay
Comment from Hotel Management
Jul 10, 2019 by Susan, Hotel Management
Hey Joanna, We want every guest to have an exceptionally clean place where they can kick back, relax and unwind after a day on the road or exploring. Thank you for letting us know that that is what you experienced. Have a great week and perhaps we will see you again on your next visit to Brookings.
5 out of 5
by A verified traveler from Cincinnati

Posted Jul 4, 2019
Great location. Clean, and friendly staff. We were only there a shot time but it was great..
Comment from Hotel Management
Jul 5, 2019 by Susan, Hotel Management
Hi Emily, Thank you for sharing with others the cleanliness of the room. We enjoy offering each guest, as one of our housekeepers says, "A sparkling room." I hope you have a safe and fun 4th. See you next time.
4 out of 5
by A verified traveler

Posted Jun 20, 2019
Comment from Hotel Management
Jun 21, 2019 by Susan, Hotel Management
Hey, thanks for letting folks on Expedia know you had a great stay. Have a beautiful day and see you next time.
4 out of 5
by A verified traveler

Posted Jun 16, 2019
The staff members I met were warm, friendly, and helpful. The suite was very clean and was thoughtfully furnished with almost everything a traveler might need. Only two issues here: no AC, and noise. The breeze was cool, so opening windows would have been sufficient. But at night the noise from Lower Harbor Road made it difficult to sleep. We were in a downstairs suite, so after the place filled we had the additional noise from upstairs occupants who tromped around until midnight or later.
Comment from Hotel Management
Jun 21, 2019 by Susan, Hotel Management
We appreciate your letting others on Expedia know about our friendly staff and that our suites are loaded with amenities. On your next stay, let us know you would like a room upstairs and towards the back of the property. We always try to accommodate guest room preferences. Have a wonderful weekend.
5 out of 5
by A verified traveler

Posted Jun 15, 2019
Comment from Hotel Management
Jun 21, 2019 by Susan, Hotel Management
Anonymous, Thanks for the high marks. It appears we met or exceeded your expectations. Have a great weekend.
4 out of 5
by A verified traveler

Posted Apr 16, 2019
Comment from Hotel Management
Apr 17, 2019 by Susan, Hotel Management
Hi there, It is kind of you to share your experience at Ocean Suites with others. Based on your score of 4 out of 5, it seems your stay was a positive one and that you were able to take advantage of the full kitchen, free Netflix and Pandora and other amenities in the suite. May the remainder of your week be happy and stress free. See you next time.
5 out of 5
by A verified traveler

Posted Apr 15, 2019
I’m a little stickler on cleanliness. Vents could be more cleaner.
Comment from Hotel Management
Apr 17, 2019 by Susan, Hotel Management
Thank you for your high marks. The owners of Ocean Suites are also sticklers for cleanliness so I will pass along your comment on the vents. Aside from this one item, it sounds like we met your expectations and you enjoyed the many amenities offered in the suite. I hope your week goes well and that we will have the opportunity to provide lodging to you should you visit Brookings in the future.
4 out of 5
by A verified traveler

Posted Apr 1, 2019 on Hotels
Comment from Hotel Management
Apr 3, 2019 by Susan, Hotel Management
We appreciate your review Thomas and hope to see you back in the future.
5 out of 5
by A verified traveler from Ashland, OR

Posted Mar 27, 2019
I received a personal phone call confirming my reservations and was told if i needed anything or had any questions to contact them. When we arrived the staff was very pleasant as well as at check out. The property has everything available for an extended stay. We have a large family so this property was perfect. We hope to come back again and stay longer.
Comment from Hotel Management
Apr 30, 2019 by Susan, Hotel Management
Thank you for sharing your experience. We understand that some people are put off by our calling to confirm the reservation but it is one step that we take to ensure the details we received are correct. I'd say 30% of the time, some aspect of the reservation needs to be changed. We do offer amenities offered by very few other properties, namely a fully-functioning and stocked, apartment-style kitchen and free Netflix and Pandora PLUS cable. These amenities are very popular. Have a fantastic weekend and thanks again for your review.
4 out of 5
by A verified traveler

Posted Mar 18, 2019 on Hotels
Comment from Hotel Management
Mar 23, 2019 by Susan, Hotel Management
Hi Anthony, I appreciate your taking the time to rate your stay with us. If there is anything we can do to improve your future stays, please let us know and we will do our best to accommodate those requests.