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Overview of Embassy Suites by Hilton Richmond

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Featured Image
Pool
Indoor Spa Tub
In-room safe, desk, iron/ironing board, free cribs/infant beds
Room Amenity

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.
Happy face icon
Clean and great staff with a big breakfast. The staff was friendly .

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationHenrico Doctors' Hospital4 min drive
    Popular LocationCarytown7 min drive
    Popular LocationUniversity of Richmond10 min drive
    AirportRichmond, VA (RIC-Richmond Intl.)22 min drive

Choose dates to view prices

  • Suite, 2 Queen Beds, Bathtub

    4.9/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Bathtub
  • Suite, 2 Double Beds, Accessible, Bathtub

    4.5/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Double Beds
    More detailsSuite, 2 Double Beds, Accessible, Bathtub
  • Family Suite, Multiple Beds (3 Rooms)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 7
    • 1 King Bed and 2 Queen Beds
    More detailsFamily Suite, Multiple Beds (3 Rooms)
  • Capital Suite, 1 King Bed, Shower

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsCapital Suite, 1 King Bed, Shower
  • Suite, 1 King Bed, Shower

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Shower
  • Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Corner (Roll-In Shower)
  • Suite, 1 King Bed, Accessible (Roll-In Shower)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible (Roll-In Shower)
  • Corner Suite, 1 King Bed, Shower

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsCorner Suite, 1 King Bed, Shower
  • Suite, 1 King Bed, Shower

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Shower
  • Suite, 1 King Bed, Accessible, Bathtub

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Bathtub

About this area

Richmond

Located in Richmond, Embassy Suites by Hilton Richmond is in the business district and near a train station. Science Museum of Virginia and Children's Museum of Richmond are cultural highlights, and some of the area's notable landmarks include White House of the Confederacy and St. John's Episcopal Church. Children's Museum of Richmond and Lavender Fields Herb Farm are also worth visiting.
Visit our Richmond travel guide
Popular Location

What's nearby

  • Henrico Doctors' Hospital - 4 min drive
  • Carytown - 7 min drive
  • University of Richmond - 10 min drive
  • Virginia Museum of Fine Arts - 12 min drive
  • Science Museum of Virginia - 12 min drive

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • AirportRichmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • Atrium Bar and Grill — 1 min walk
  • TGI Friday's — 6 min walk
  • Olive Garden — 7 min walk
  • Mission BBQ — 8 min walk
  • Bob Evans — 11 min walk

About this property

Embassy Suites by Hilton Richmond

Suburban hotel with free breakfast and free area shuttle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a conference center, coffee/tea in a common area, and dry cleaning. All 225 rooms provide conveniences like living rooms and refrigerators, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include iPod docks, microwaves, and room service. Housekeeping is available on request.
Embassy Suites by Hilton Richmond offers 225 accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate living rooms. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible
  • Free area shuttle up to 5 mi
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Shopping

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English

Business services

  • 24-hour business center
  • 12 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from August 17 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Fitness facilities
  • Sauna
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Can I cancel my reservation for free at Embassy Suites by Hilton Richmond and receive a full refund?
Yes, Embassy Suites by Hilton Richmond offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites by Hilton Richmond cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Embassy Suites by Hilton Richmond?
As of Dec 4, 2020, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on Dec 13, 2020 start from $106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Embassy Suites by Hilton Richmond pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Embassy Suites by Hilton Richmond?
Self parking is free at this property.
What time is check-in at Embassy Suites by Hilton Richmond?
Check-in is from 4 PM - 2:00 AM.
What time is check-out at Embassy Suites by Hilton Richmond?
Check-out is at noon.
Where is Embassy Suites by Hilton Richmond located?
Situated in the business district, this hotel is within 9 mi (15 km) of Lewis Ginter Botanical Garden, Science Museum of Virginia, and Children's Museum of Richmond. Virginia Museum of Fine Arts and Greater Richmond Convention Center are also within 9 mi (15 km).
4.3
Excellent
5 - Excellent
569
4 - Good
268
3 - Okay
88
2 - Poor
39
1 - Terrible
24

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Clean and great staff with a big breakfast. The staff was friendly .
Stayed 1 night in Oct 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Nothing special but it is a nice location for access to the University of Richmond.
Stayed 4 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel is beautiful on the inside and rooms are very nice. The only issue we had was that the air had been turned off and the front desk told us to crack the patio door for cool air. The hotel also has a lot of traffic from a younger crowd looking to party. The police were at the hotel 2 times during our stay. Note we weren't disturbed by them, but we were cautious because of the traffic in and out of the hotel at night.
Stayed 2 nights in Nov 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Embassy Suites Richmond
Hotel was Nice! Room spacious and clean. My only issue would be the desk staff I encountered were not overly friendly and very static. Restaurant was closed due to COVID-19 but they could have offered some sort of room service.They had what was called a grab and go with very little fresh food offered.
Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impromptu Honeymoon destination
Great experience! Right in the middle of everything! Perfect weather and the perfect sunsets from the balcony
Stayed 2 nights in Oct 2020