Ratings based on 754 Verified Reviews

4.0 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from DE

Posted Nov 17, 2017
Overall, my stay at this hotel was good. I was a little concern about how easy it was to come in, and out of the hotel at any time of night. I personally did not see any security at all. The parking was in the back of the hotel & the lights was not bright enough. My only problem with the room was the carpet definitely needed shampooing. I personally would not walk on the floor without shoes. I was impressed with the way they packaged the remote control after being cleaned. The staff was friendly. The food was decent. This hotel is reasonably price & I would revisit it. Oh, the walls are thin & you could hear everything going on outside of your room..
Comment from Hotel Management
Nov 17, 2017 by Manager, Hotel Management
We continuously strive to give our valued guests a wonderful experience and that is why we truly appreciate the comments you shared regarding our staff and parking. We hope you'll return someday to see how we are continuously taking our constructive feedback seriously to better serve our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee

A Pleasant Hotel

Posted Nov 3, 2017
Pros: Location and comfort.
Cons: It was OK for us.
Location: We were just visiting my wife's sister. the grocery and deli at the end of the block was OK.
My wife and I came to Brooklyn to visit her sister. We looked for a comfortable Hotel not to far from her sister's home. My wife has difficulty walking distances and with stairs. We are both in our 80's. we must use taxis to get around Brooklyn. We found this hotel convenient, comfortable and safe. Staff was helpful and the included breakfast adequate.
Comment from Hotel Management
Nov 4, 2017 by Manager, Hotel Management
Thank you for the incredible rating! We look forward to your next visit!
1 out of 5
by A verified traveler from brooklyn, ny

Horrible experience

Posted Nov 2, 2017
We were told someone didn't check out, so our room type was not available. Wanted too much for single with roll away. Late night in Brooklyn, NY on Halloween. Bad service, oh we PREPAID!
Comment from Hotel Management
Nov 5, 2017 by Manager, Hotel Management
Thank you for taking the time to share your comments regarding our service and your room. Guest comments help us to recognize our strengths and improve upon our weaknesses. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach, SC

We weren Brooklyn visiting our new Grandaughter.

Posted Oct 24, 2017
The free breakfast was especially nice. It was much better than most free breakfasts. The room was clean and neat. The staff was very friendly and helpful. We will be back again.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
Know that your voice is of tremendous importance to us and we value your comments about our staff and breakfast. Please do consider us again on your next visit to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place. I go there often

Posted Oct 20, 2017
Great!!!! Im here often on business and are very friendly with the staff. They are very good with helping guests if there is any problem
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff. Guest comments help us to recognize our strengths and improve upon our weaknesses. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2017
Friendly Staff. Easy Check in and very peaceful. The rooms were clean and comfortable.
Comment from Hotel Management
Oct 2, 2017 by Guest Relations Manager, Hotel Management
Dear guest, We are so pleased to hear that you enjoyed your stay here at our hotel. Great to know that we earned your excellent rating and review! We are so glad to hear that you enjoyed your accommodations. We look forward for your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta, GA

Surprised

Posted Sep 28, 2017
I have lived in Brooklyn my entire life until a few ago, so I was surprised that a hotel was in that neighborhood that was decent. I had prepared myself to check out and find something new. I thought it might have turned out to be a seedy place. The place was great! The staff was awesome! The room was clean, the sheets was clean but the furniture was just a tad worn, but not noticeable unless you really zoomed in on it. It's in a great location. EVERYTHING is in walking distance and so much to see. Brooklyn has such a diverse culture and great food and shopping. I will stay here again. You will NOT hear the Long Island railroad across the street from the hotel.
Comment from Hotel Management
Oct 2, 2017 by GRM, Hotel Management
Hi Monique, Thank you so much for your kind comments and review, particularly the breakfast served. We truly appreciate that you've taken the time to share your thoughts about your experience at our hotel. I am glad that you were pleased with the accommodation we provided and took note of your approval on the services we provided. It would be a pleasure to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a nice neighborhood

Posted Sep 28, 2017
Great experience and the parking lot was wonderful
Comment from Hotel Management
Oct 2, 2017 by GRM, Hotel Management
Dear guest, Thank you for taking the time to share your thoughts following your recent visit. We are truly delighted to know that we sufficed your accommodation needs and you were completely comfortable with us. It would be lovely welcoming you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just what we were looking for

Posted Sep 21, 2017
We were attending a concert at the Barclay Center and wanted to stay in Brooklyn for the night before heading back out of town. The staff was nice and very helpful. Subway station is just a few blocks (a quick walk) from the hotel. A big plus is they had parking - some is behind the building but the majority is behind a wall/fence/gate that is very well protected. Room was good. Breakfast the next morning was included and was also good (hot/cold/pastries/coffee/etc.). Would definitely stay here again.
Comment from Hotel Management
Oct 2, 2017 by GRM, Hotel Management
Dear guest, We aim to provide comfort and convenience to all of our valued guests and your remarks are truly heartwarming. Thanks for sharing your thoughts and positive experience with us, another accomplishment for our entire team. Best,
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Nice, clean hotel, excellent staff.

Posted Sep 19, 2017
This was a pleasant hotel. Even though the area is not the best the hotel is well maintained and clean. The staff went out of their way to make sure we had a good stay. The free, off-street parking was a nice surprise.
Comment from Hotel Management
Oct 2, 2017 by GRM, Hotel Management
Dear Paul, I am so happy to learn that you enjoyed our hospitality, service and accommodations. Thank you for staying with us and for letting us know the aspects of our accommodations and services that you enjoyed. Rest assured that we will do our best to ensure your satisfaction on your future visits.