Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our staff failed you during your recent visit. As this hotel’s manager, I can assure you that I have coached my staff with the importance of always making sure that our guests feel comfortable and have a "home away from home" experience during their stay. Your feedback is very important to us, so thank you for sharing. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.