Ratings based on 1,264 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Houston, TX

Great hotel to stay in Brooklyn!

Posted Jan 22, 2018
Pros: Small, clean, comfortable, and convenient.
Location: Very convenient to shopping, food and subway stations.
Walking distance to food & shopping was so convenient! Great bar with awesome music and delicious food!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2018
The single queen room we had was quite cramped for two people but quite adequate as a place to sleep and clean up. The double queen room we rented for the kids was spacious enough. Rooms were very clean and comfortable. Staff were very nice.
Comment from Hotel Management
Jan 17, 2018 by Front Desk Supervisor, Hotel Management
We like to thank you for taking your time to write about your stay. We are glad to hear you enjoyed your stay. We love to welcome you back to Brooklyn. Hope to see you soon !
3 out of 5
by A verified traveler

Posted Jan 8, 2018
I checked in late night and didn’t get late check out even though I knew for a fact the hour was pretty much empty.
Comment from Hotel Management
Jan 10, 2018 by FD, Hotel Management
Thank you for your feedback. If you want to speak with us further to understand what went wrong you can contact the hotel at any time we are 24 hours. We hope to speak with you.
3 out of 5
by A verified traveler from Sacramento, Ca

Great staff but won't stay again

Posted Jan 3, 2018
Pros: Friendly staff
Cons: closet space
The staff were very accommodating--we arrived early and they let us check in to a room early. However, we immediately had to switch rooms due to a puddle of (not sure what) in the restroom. Our new room was clean but extremely small. We had a queen bed with two of us and our luggage. It was impossible to move around in comfort--and no closet space. Outside of that, our toilet clogged FOUR times during our 6 day stay making it an inconvenience when trying to get ready for you day and having to wait for the engineer to come fix the toilet. Again, the staff were great and very apologetic. If i HAD to stay there again, I would; but it definitely would not be my first choice.
Comment from Hotel Management
Jan 5, 2018 by Front Desk AGent , Hotel Management
We would like to thank you for your most recent feedback of your stay. We are happy to hear that you enjoyed your stay despite any complications. We hope to welcome you back to the property to show you some larger rooms that can better accommodate your stay. Warmest Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Kaufman, TX

Great hotel and staff

Posted Dec 6, 2017
Pros: great staff
Cons: we were not able to check in early, that would have helped
Location: location is great, not even a block a way from shopping area and restaurants.
I love the staff, they were very helpful and nice. Also had a smile and were ready to help. The room was very nice, a little small but we weren't there much so it didn't really matter. Will definitely stay there again.
Comment from Hotel Management
Dec 7, 2017 by Front Desk Agent, Hotel Management
We like to thank you for your kind words, we hope to see you again and hopefully we can show you one of our larger rooms to better your stay in Brooklyn. Warmest Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from ecuador

Great stay

Posted Dec 1, 2017
Nice hotel in a close to everything zone if rooms cold be a little bit blogger it would be perfect
Comment from Hotel Management
Dec 7, 2017 by Front Desk Agent, Hotel Management
We like to thank you for your most recent review, we are glad to hear that you enjoyed your stay with us. We hope to see you again! Warmest Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Quito

Nice, walking distance of restaurants, shopping

Posted Dec 1, 2017
Pros: So helpfull and friendly staff
Cons: Provide daily water as an option
Location: Close to shopping places , restaurants, banks, bike rentals, subway station
Small and nice hotel with a very friendly staff, ready to help any time. Really helpfull and interested on customers so one can get the best stay
Comment from Hotel Management
Dec 19, 2017 by Supervisor, Hotel Management
Thank you for your feedback, we are so glad to hear you enjoy your stay with us in Brooklyn. We hope to welcome you back and show you one of our larger rooms to better accommodate your stay. Hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Indigo Hotel Brooklyn

Posted Nov 30, 2017
It was a fun, modern hotel. We were greeted with champagne. The queen bed single room was compact but had everything we needed minus a mini fridge. But it was funky and cute. The bed and pillow was surprisingly really comfortable and we slept so well. The staff was so helpful and nice. Would absolutely stay there again.
Comment from Hotel Management
Dec 19, 2017 by Kassandra, Hotel Management
Thank you for your kind words, we are so honored to hear you enjoyed your stay with us. We are looking forward to welcoming you back to our property we hope to see you soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, New York

Nice, extremely small rooms.

Posted Nov 28, 2017
Overall good experience. Helpful and friendly staff especially upon checking in on Thanksgiving Day. Room was not cleaned by 5pm on the last day of our stay which was disappointing. We were out all day and when we returned, our room had not been tidied. There's something about returning from an all day excursion to a clean room. Housekeeper had just made it onto our floor and was cleaning the room next door. When she knocked on our door, already exhausted, we declined the service.
Comment from Hotel Management
Jan 5, 2018 by Front Desk Agent, Hotel Management
We like to thank you for your feedback of your stay with us. We apologize for any inconvenience that may have impacted your stay. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from collegeville pa

Nice stay

Posted Nov 26, 2017
Anissa at the front desk was the best! Although there was a long line for check in she was so pleasant. Even on check out she offered us a bottle of water. I hope she is appreciated because her personality is the best and she should be acknowledged.
Comment from Hotel Management
Jan 5, 2018 by Front Desk Agent, Hotel Management
We like to thank you for your feedback. We are glad to hear you enjoyed your stay with us in Brookyn. Annisa says hello we hope to see you soon. Warmest Regards