Ratings based on 776 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from NH
Hotel was greatPosted Feb 14, 2018
Pros: It was clean and the location
Location: went for work...so not sure about things to do localy
The Staff was really friendly and helpful. Needed Extra towels and help with directions and they were happy to help. Plus - I found the hotel really clean which is important.
by A verified traveler from NH
Not really impressedPosted Jan 25, 2018
Pros: Staff was friendly
Not really impressed with this hotel. Prob. will pick someplace else next time. Staff was friendly...however, room was just okay....Only had 1 full size towel, when we were two people...hotel was not dirty...however, not super clean either. Breakfast wasn't worth it.
for Everyoneby A verified traveler from maryland
Affordable. Close enough in cityPosted Dec 14, 2017
Traveled in from out of town for 1-day business. Good location. Nice enough facilities. Affordable and parking garage accessible around the corner. Awesome that there is a full kitchen!!
for Everyoneby A verified traveler from Raleigh, N.C.
The Hotel receptionists were very hospitable.Posted Nov 17, 2017
Pros: The decorum was warm and comfortable. The receptionists did their job well.
Cons: Top sheets and towels were missing, but that was remedied quickly. The lady who provided the items just needs to smile. She may have been tired.
The male receptionist was very pleasant and easy to talk to and also recommended a pizzeria to walk to. The food there was soooo good.He also said that it was a safe neighborhood, which was found to be true. The décor in the lobby-Loved the two toned chairs and the beautiful red and white clock. At checkout, the female receptionist helped put the luggage in the car. That was an unexpected, pleasant surprise. Keep up the good work.
Posted Nov 16, 2017 on Hotels
The front desk staff was amazing!!! However housekeeping left something to be desired. When we needed towels or toilet paper, housekeeping always showed up huffy about it. And our room wasn’t vacuumed or mopped for over 2 days. I know this, because we accidentally spilled some sugar. It was very noticeable, but we obviously didn’t have anything to clean it with ourselves. Housekeeping just left it.
for Everyoneby A verified traveler from Buffalo, NY
Clean quiet hotelPosted Nov 15, 2017
Hotel is clean and quiet. Nice safe neighborhood. Staff very courteous and helpful.
Posted Nov 12, 2017 on Hotels
by A verified traveler from Girvan, U.K.
Needs an upgradePosted Nov 6, 2017
Pros: Very safe area. Handy for the subway.
Cons: TV in the sitting area.
Location: Handy for the subway (10 minute walk). Half an hour to all the NY attractions.
We booked a suite in this hotel as we like to just sit and watch TV in the evening. The only TV was in the bedroom part of the suite which meant one person having to lie on the bed to watch. The settee was in the kitchen part of the suite with no TV. Would not stay here again.
Great Hotel but nothing to do at locationPosted Nov 6, 2017 on Hotels
Hotel and staff were very good and very helpful. Nothing to do in the area. Looked for a sit down restaurant and non seemed to exist. Great location for the reason for my trip. I'd stay again and just travel to Manhattan for things to do.
by A verified traveler
Posted Oct 31, 2017 on Hotels
Most amazing hotel! Will absolutely book here again. Clean and beautiful. Very friendly and accomodating staff. A+++++