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Clean hotel, a bit dated but they are in the process of upgrades. No fresh common water to get in the evening or in the morning, so that was disappointing. But overall a good stay
I had booked a king room, got there and was told they ran out of king rooms. And then after trying to explain to me that it’s a first come first serve and they overbook all of a sudden he found another king room
Dawn
Stayed 1 night in Sep 2023
Response from Mo on Sep 3, 2023
Good afternoon,I would like to apologize for the challenges you faced while checking into your room. Rest assured that we will hold a meeting to remedy your concerns. We pride ourselves with top notch service and gauging your experience it is clear that we did not meet our own standards. Again we do sincerely apologize, and hope you give us another chance to provide you with a wonderful experience. We appreciate your feedback as it helps us to continue to grow and get better. Thank you,All the best,
This was my second time at this hotel and both times have been good experiences.
Chantel
Stayed 1 night in Jul 2023
Response from Mo on Aug 1, 2023
Good afternoon,Thank you for the kind words. I will be sure to share your wonderful feedback to our staff. We look very forward to hosting you during your next stay with us. Thank you,
The room was 84 degrees from 4 pm until 9 am when they came to fix the A/C. Water pressure in the shower was at zero and the King bed was like a sheet of slate! Terrible hotel. Local management should be ashamed and so should Hotels.com for allowing Marriot to rob us!