Ratings based on 91 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Average

Posted Nov 13, 2016
Pros: Bur drivers were fun especially Les who took time out to entertain.
Cons: Should be 4 star which would be more realistic because as guests we do not know what the hotel has to offer and nothing was offered unless asked for.
Location: Lovely spot for the beach and the sunset bar had a great atmosphere.
The imported staff from Fiji and PNG were terrific . Surprisingly good when they were doing double shifts at minimum wage. The reception staff need to be retrained as everything you asked for was a drama. We arrived in the afternoon on a set flight from Perth and we were told to wait in reception or the cafe until our room was ready over an hour later. No offer of a free beverage or snack. Thats basically the issue, for a five star hotel there is nothing to surprise or wow you unless you put your hand in your pocket and pay. We are not talking big things here, perhaps a small bowl of free nuts when you have spent $20 on a cocktail at the pool. These things are automatic in Bali...........
Comment from Hotel Management
Nov 21, 2016 by Stuart Kentish, Resort Manager , Hotel Management
Dear Anonymous, Thank you for you detailed response. Les is a a fabulous guy to have around! I will definitely pass on to the Resort team your positive experiences with our friendly staff. I have taken on board your other comments and will speak with the relevant teams, but I did want to clarify we are a self-rated 4.5 Star Resort. I do hope we are able to welcome you back to Resort soon. Kindest Regards, Stuart Kentish Resort Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2016
Excellent location with very close proximity to the beach. Staff are very pleasant and helpful. Rooms are spacious, clean and equipped with everything you need.
Comment from Hotel Management
Nov 8, 2016 by Cable Beach Club, Hotel Management
Dear Anonymous, It is lovely to hear your enjoy our unrivalled location as much as we do! I will happily pass on our feedback regarding our helpful staff and look forward to welcoming you back soon. Kind Regards, Stuart Kentish Resort Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing all round!

Posted Nov 6, 2016
Pros: Location, It has everything you need. One stop shop (: I always stay here and have never thought about going anywhere else.
Cons: N/A, I love staying here and have never not wanted to come back
Comment from Hotel Management
Nov 8, 2016 by Cable Beach Club, Hotel Management
Thank you for your fabulous review, it has left me with a big smile on my face! We can't wait to welcome you back to Resort. Hope to see you soon, Stuart Kentish Resort Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2016
Pros: Love the fact its self contained and children sleep in a different room from parents.
Cons: The beds were too hard.
We found the hotel to be great, lots of things to do for the children.
Comment from Hotel Management
Nov 7, 2016 by Stuart Kentish, Resort Manager , Hotel Management
Dear Anonymous, Thank you for your feedback. I am glad you had a lovely family holiday and enjoyed our style of accommodation. I have noted your comments regarding the comfort of the bed. I hope to see you back again soon with your loved ones! Regards, Stuart Kentish Resort Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2016
True resort style property. Despite its age is in very good condition. Staff particularly friendly and helpful.
Comment from Hotel Management
Oct 5, 2016 by Cable Beach Club, Hotel Management
Dear Anonymous, It is with great pleasure I address your lovely review and will make sure our friendly staff are informed that they have added to a brilliant 5 star rating! Please come and return to us soon, Many thanks, Stuart Kentish, Resort Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2016
Food was excellent, service good and the hotel grounds and facilities are impressive. Well worth going to.
Comment from Hotel Management
Oct 5, 2016 by Cable Beach Club, Hotel Management
What a fantastic review you have left us, we look forward to welcoming you back to the Resort! Regards, Stuart Kentish Resort Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Posted Sep 20, 2016
Great holiday! Loved the resort and especially the pool for adults only!
Comment from Hotel Management
Oct 5, 2016 by Cable Beach Club, Hotel Management
Fantastic Bec! The adult's pool is a great spot to spend the day isn't it? We look forward to seeing you relaxing here again soon, Kind Regards Stuart Kentish Resort Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Ocean Reef , Perth WA.

great hotel great amenities and fantastic location

Posted Sep 19, 2016
Pros: everything
Cons: the price of drinks were a little expensive , but you are in a special place
Location: great location , close to other restaurants and on the best beach front in the world.
We could not have picked a better hotel , food , drinks, and accommodation were second to none
Comment from Hotel Management
Oct 5, 2016 by Cable Beach Club, Hotel Management
Dear Chris, It is great to hear you enjoyed your stay with us. Thank you for your fantastic review and please come and visit us again soon. Kind regards, Stuart Kentish, Resort Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Hotel with Great views of sunsets over Cable Beach

Posted Sep 6, 2016
Pros: Everything
Cons: Bathrooms could be improved - large shower heads but sprinkles of water only and seperate cubicle for toilet but no door
Location: Location right across the road from the beach. The resort has tennis courts,table tennis, mini golf and kids playground and beautiful pools. Intermitt
Absolutely great experience staying at this hotel. Location, service, pools exquisite
Comment from Hotel Management
Sep 13, 2016 by Stuart Kentish, Resort Manager , Hotel Management
Dear Jean, Our Broome sunsets are sensational, I never tire of watching them either! Great to hear you made full use of our facilities while you were staying with us. I have made note of your bathrooms comments. Many thanks, Stuart Kentish Resort Manager
3 out of 5
by A verified traveler from Perth

Ultra expensive holiday camp

Posted Aug 29, 2016
Pros: Friendly staff, clean, lots of options for food / drink.
Cons: Check-in process was laborious. Rooms didn't match the pictures. Breakfast was a rugby scrum. Overall feeling of paying double of a value price.
Location: Take a walk to the nearby Tavern (5 mins maximum) for good value food and drink. Everywhere else is pretty much a taxi / bus ride away.
When you are paying such a large rate for room only, you would expect to have a full luxury experience. Unfortunately this was sorely lacking at the Cable Beach Club Resort. Despite all pictures of our Bungalow having a balcony, the reality was different. The bungalow was old, but clean and well appointed. The check-in process was long and laborious, with what seemed like an inefficient approach. Facilities were generally good. Club Restaurant was very expensive for average food. Sunset Bar & Grill was better value but hit and miss with the service. Breakfast was a rip-off.. not included in our rate, but everyone else seemed to have it included. Needed to find and clear our own table then join the general scrum for food. Cocktails at sunset were good. Family pool was good and catered for children well. We had spa treatments, which were again excellent, but extremely expensive. Bizarrely the in-room mini-bar seemed to present the best value for money. All in all, the Cable Beach Club Resort could do with cutting all prices by 30% and improving the way breakfast is served.
Comment from Hotel Management
Sep 13, 2016 by Stuart Kentish, Resort Manager , Hotel Management
Dear Mike, I am sorry to hear your stay with us fell short of expectations. I will review all of your comments with the relevant departments. Club Restaurant has just won the title of Best Restaurant in a Hotel so I am surprised to hear this also disappointed you. Thank you for your positive feedback regarding our friendly staff. Hopefully we will be able to welcome you back again soon, Kind Regards, Stuart Kentish, Resort Manager