Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Gregory

Posted Jun 1, 2016 on Hotels
Comment from Hotel Management
Jun 23, 2016 by Tony Cruz, Hotel Management
Thank you for your business and your feedback!
1 out of 5
by A verified traveler from Michigan

Disappointed stay

Posted Mar 24, 2016 on Orbitz
Pros: Nothing.
Cons: See above.
Location: Depressed area. Lot of restaurants closed.
Basically, wired internet connection in the room did not work. TV cut out. Toilet plugged frequently. Elevators loud and scary. Staff was accommodating but could not resolve issues.
Comment from Hotel Management
Apr 13, 2016 by General Manager, Hotel Management
I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you noticed, we are currently undergoing a major renovation of our hotel.The hotel will sure to provide a highly functional space and stylish décor that meets the modern needs of our valued guests, like you. Although we fell short of meeting your expectations during your past stay, I hope you will consider Courtyard Milwaukee North/Brown Deer on your next visit to Brown Deer so that we can better deliver upon the guest experience you deserve.
4 out of 5
by A verified traveler from Mosinee WI

weekend away

Posted Mar 9, 2016
Pros: The location was great and the beds were wonderful.
Cons: Complimentary breakfast is always a great way to start the day. Especially when you spend this much for a room.
Location: Close to where we had to be.
We were welcomed and checked in quickly. The rooms were large and clean. The beds were awesome.
Comment from Hotel Management
Apr 12, 2016 by General Manager, Hotel Management
Thank you for your feedback and your business! We hope you visit us again soon!
3 out of 5
by A verified traveler

Expensive and no breakfast

Posted Jan 23, 2016
Clean, friendly, etc but incidentals costly and nothing extra unless you wanted a $3 coffee in the morning.
Comment from Hotel Management
Jan 24, 2016 by Angela, Hotel Management
Dear Guest, Thank you, for sharing your thoughts with us regarding your recent stay. We will pass your comments to our management team for review. We hope to see you again, if your travels bring you back to the Brown Deer area. Sincerely, Angela Cleland General Manager
4 out of 5
by A verified traveler

Perfect for my stay. Close to where I needed to be

Posted Jan 19, 2016
Pros: Staff and cleanliness
Cons: Heating system, but there were aware and working on it.
Location: Good location for me.
Staff was extremely nice and helpful. Room was a bit cold, but the hotel was working on the heating system. I found this to be a very pleasant stay.
Comment from Hotel Management
Jan 24, 2016 by Angela, Hotel Management
Dear Guest, Thank you, for taking the time to share your thoughts in regards to your recent stay with us. We look forward to you staying with us again soon. Sincerely, Angela Cleland General Manager
1 out of 5
by A verified traveler

Disappointed

Posted Oct 5, 2015
The TV did not work. The staff apparently tried to fix. I was in pain from a medical procedure and needed a diversion. Eventually left and went to s H I
Comment from Hotel Management
Oct 12, 2015 by Monty Operations Manager, Hotel Management
Dear Guest Thank you for reviewing our hotel. As we strive to deliver the best guest experience, we have unfortunately have fallen short. I apologize for the TV. With the information you have provided we will get this issue fixed. We hope to see you again. Sincerely Monty Patel
4 out of 5
by A verified traveler from Luxemburg, WI

Nice hotel outside of Milwaukee

Posted Sep 29, 2015
Hotel was clean, staff was friendly. King bed was very comfortable. Couldn't hear anyone else in the rooms next to mine which was nice. One of the elevators was not in working, but other than that everything was great. This is in an area where there are not really any restaurants, so keep that in mind if you want something close to the hotel. We spent our time in downtown Milwaukee, so this was perfect. Pool is very small if traveling with kids
Comment from Hotel Management
Apr 12, 2016 by General Manager, Hotel Management
Thank you for your feedback and your business! We hope you visit us again soon.
5 out of 5
by A verified traveler

Relaxing weekend with my son

Posted Sep 28, 2015
I enjoyed my visit, staff was courteous, exceptionally well-dressed and very helpful with all my questions. Meals from the Hotel kitchen were great, I felt no need to go in search of a restaurant for dinner either night. The room was clean, with nice layout and comfortable beds.
Comment from Hotel Management
Apr 12, 2016 by General Manager, Hotel Management
So happy that you and your son enjoyed your stay with us. We look forward to your future visits.
5 out of 5
by Donna

Posted Sep 2, 2015 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Tony Cruz, Hotel Management
Thank you for your business and feedback! We hope visit us again soon!
4 out of 5
by Michelle from Whitby

Pleased with hotel

Posted Aug 29, 2015 on Hotels
Moved son to Concordia University, stayed in hotel for 2 nights. Room was comfortable, clean, staff were friendly. Nice lobby, inviting and comfortable with many seating areas. Enjoyed the Starbucks in the morning. Rate was good but they did not have any special rates for parents of university students. Did notice there was no hairdryer in the room.