Lobby sitting area

Reviews of Glacier Peaks Hotel

2.5 out of 5
Glacier Peaks Hotel
50 Museum Loop, Browning, MT

Reviews

8.2

Very Good

Rating 10 - Excellent. 316 out of 762 reviews" "
Rating 8 - Good. 275 out of 762 reviews" "
Rating 6 - Okay. 97 out of 762 reviews" "
Rating 4 - Poor. 48 out of 762 reviews" "
Rating 2 - Terrible. 26 out of 762 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool is never open, the beds are terrible need to be replaced, and the HVAC is too noisy. I could go on.
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 13, 2024
Thank you for staying with us and for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day.

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 25, 2024
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Pretty much the only game in town. Older hotel that provides a safe place to sleep for the night. Very thin walls could hear the television in the room next-door had to move to another room. But the staff was very nice and accommodating. They even gave us pepper spray to use for the day at no charge.
Stayed 1 night in Oct 2023
Response from Front Desk on Jan 25, 2024
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

Michelle M

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Front Desk on Jan 2, 2024
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

Caleb

Stayed 1 night in Nov 2023
Response from Front Desk on Jan 2, 2024
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay at Glacier Peaks and would highly recommend it!
Stayed 2 nights in Sep 2023
Response from Front Desk on Nov 29, 2023
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

4/10 Poor

Kolynn

Traveled with family
Disliked: Staff & service, room comfort
Just OK
The room was not thoroughly cleaned. The vent was dirty with crumbs, I would recommend using a vacuum on the heater/AC vent. There is no pool or hot tub, the beds are hard. But yet they are still charging $200 plus a night.
Stayed 1 night in Nov 2023
Response from Front Desk. on Nov 16, 2023
Thank you for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day, and safe travels.

6/10 Okay

H

Traveled with family
Disliked: Cleanliness
Location is convenient. Breakfast is OK. Room condition was old. Bed sheet materials quality is not good, too old, need to be updated. Our room bed sheet was not clean, there were some dirty marks on the sheets. Pillow smelt was not clean.
Stayed 1 night in Sep 2023
Response from Front desk on Nov 7, 2023
Thank you for taking the time to leave a review. have a wonderful day, and safe travels.

8/10 Good

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 31, 2023
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay solo.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 25, 2023
Thank you for staying with us , and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Next to casino
Stayed 1 night in Oct 2023
Response from Front Deskj on Oct 31, 2023
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful; day, and safe travels.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly & accomdating. My room was clean & stocked. It is a little dated & there is work going on to the outside. The was noise until around 6 pm from workers. The pool is being re-model & unavailable. I got food to go from the casino restaurant. Everything was tasty, but a limited menu.
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 25, 2023
Thank you for staying with us , and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch breakfast bar!!
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 25, 2023
Thank you for staying with us , and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Our accommodations were very nice
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 25, 2023
Thank you for staying with us , and for taking the time to leave us a review. Have a wonderful day, and safe travels.

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 3 nights in Oct 2023
Response from Front Desk on Oct 10, 2023
Thank you for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

Patrick

Traveled with partner
This was a very nice hotel. The only knock is that the water pressure was marginal. Everything else was perfect
Stayed 3 nights in Oct 2023
Response from Front Desk on Oct 7, 2023
Thanks for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

BILLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Desk on Oct 7, 2023
Thanks for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

8/10 Good

Lynn

Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 7, 2023
Thanks for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

Sharon

Liked: Staff & service, property conditions & facilities, room comfort
Lovely place to stay!
The property was lovely with attached casino. We did walk around the casino but did not gamble. Room was lovely with a view of town.
Stayed 1 night in Sep 2023
Response from Front Desk on Oct 4, 2023
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 7, 2023
Thanks for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 4, 2023
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel/Casino is located on a reservation of the Black Foot Tribe. The surrounding area is a Ghetto like atmosphere. We stayed inside to stay safe. The Casino is tiny. Food prices were outrageous. $17.00 for a hamburger. $300. per night was stiff but inside the hotel was nice. Hungry Dogs literally hanging outside the doors of the hotel looking for handouts. Scary stuff. I would reccomend driving to next town or whereever to stay the night.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 28, 2023
Thank you for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day, and safe travels.

2/10 Terrible

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Desk on Oct 10, 2023
Thank you for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the complimentary breakfast was always excellent. Staff was friendly and helpful. Really enjoyed our stay
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 27, 2023
Thank you for staying with us, and for taking the time to leave us a review. Have a wonderful day, and safe travels.

6/10 Okay

Jerry

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 28, 2023
Thank you for taking the time to leave us a review. Have a wonderful day, and safe travels.

8/10 Good

Teresa L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 27, 2023
Thank you for staying with us, and for taking the time to leave us a review. Have a wonderful day, and safe travels.

8/10 Good

Christine, New Windsor

Traveled with partner
Liked: Cleanliness, staff & service
The attached restaurant was disgusting. We had to buy snacks at the grocery store for our dinner. The amenities such as pool and soda machine were not in operation. However, the included buffet breakfast was good.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 27, 2023
Thank you for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day, and safe travels.

8/10 Good

Ashley

Stayed 4 nights in Sep 2023
Response from Front Desk on Oct 25, 2023
Thank you for staying with us , and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 27, 2023
Thank you for staying with us, and for taking the time to leave us a review. Have a wonderful day, and safe travels.

8/10 Good

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
East check in, friendly staff, clean room and casino next door. Breakfast was good. My only issue was with the shower. They need to install longer curtain in walk in showers
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 27, 2023
Thank you for staying with us, and for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day, and safe travels.

2/10 Terrible

Jeanette

Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 12, 2023
Thank you for taking the time to leave a review. Have a wonderful day, and safe travels.

2/10 Terrible

Cortney, Twain Harte

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived at the hotel to check in at 5pm, and the front desk told us the room was not ready, we waited for 3 and half hours for our room and we tried to check in again. They told us the room was still not ready, it was 8:30pm and we had been waiting for hours. We then complained and they gave us a room. At no point did the staff apologize and or offer any sort of compensation. Extremely unorganized hotel and unhelpful staff.
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 27, 2023
Thank you for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day, and safe travels.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 27, 2023
Thank you for staying with us, and for taking the time to leave us a review. Have a wonderful day, and safe travels.

8/10 Good

David

Stayed 1 night in Sep 2023
Response from Front Desk on Oct 10, 2023
Thank you for taking the time to leave us a review. Have a wonderful day, and safe travels.

8/10 Good

shannon

Stayed 1 night in Sep 2023
Response from Front Desk on Oct 10, 2023
Thank you for taking the time to leave us a review. Have a wonderful day, and safe travels.

4/10 Poor

ronnie

Stayed 4 nights in Sep 2023
Response from Front Desk on Oct 10, 2023
Thank you for taking the time to leave us a review. Have a wonderful day, and safe travels.

4/10 Poor

Beverly

Stayed 1 night in Sep 2023
Response from Front Desk on Oct 10, 2023
Thank you for taking the time to leave us a review. Have a wonderful day, and safe travels.

6/10 Okay

Dawn

Traveled with partner
Disliked: Property conditions & facilities
We stayed three nights as a base for visiting Glacier National Park and it was a good location for that. I noticed a Sun Tour bus picking up guests, and I highly recommend a Sun Tour. The hotel is under construction with unkept landscaping, and the swimming pool was closed. Stray dogs greeted us arriving and departing each day in search of a handout/food. We never felt unsafe. The room rate was very high for what it is, but there's not a lot of choices in this small town area. Short-staffed causing rooms not to be ready. Our friends couldn't check in until 8pm. Trash bins always full in common areas and elevators. A basic buffet breakfast included. Room seemed to be clean with a comfortable bed but junk pillows. The furniture dated/worn. I enjoyed the Premium TV channels. Very good internet in the room. Staff are not overly friendly, except for Beth at the front desk (spotted everywhere). Beth was wonderful, super helpful, a rockstar! Limited dining in Browning and the surrounding area. We shopped at IGA grocery within a mile for items to keep in the room fridge. We did have a few meals at the Casino next door. There's a bar/lounge and a walk up counter to order food (same menu), plus a coffee shop/cafe. Food is just okay and the pricing adequate. The Casino staff were helpful and friendly.
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 16, 2023
Thank you for staying with us and for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day, and safe travels.

8/10 Good

Ronda

Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 7, 2023
Thanks for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy route to many of the best places in Glacier National Park. I liked the museum next to the Casino.
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 16, 2023
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in a tent instead.
Hotel was under construction in some areas, felt dirty in most areas. There were blood stains on the sheets / mattress. No hot water for showering after a long day. Dirty toilets and floors. Disgusting simply put, especially for the high price.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 16, 2023
Thank you for staying with us and for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day, and safe travels.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 15, 2023
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel gives 3pm check in time. We were not able to get a room until around 7 waiting for a room to be cleaned. If there are not enough employees in housekeeping to clean all the rooms, maybe they shouldn’t book all the rooms. We were told we would receive a discount but the next morning at check out we were told they couldn’t discount because we booked through a third party. Very disappointing and frustrating.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 15, 2023
Thank you for staying with us and for taking the time to leave us a review. We are looking into your concerns. Have a wonderful day, and safe travels.

10/10 Excellent

anne, alpharetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff very friendly and helpful at check in but tried to call to get extra blankets and nobody answered
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 15, 2023
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels. We are addressing your concerns.

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction and short staffed
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 13, 2023
Thank you for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day, and safe travels.

8/10 Good

Lokesh kumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 13, 2023
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was not ready when we arrived at 5pm. They said due to shortage of help. We came back 3 hrs later to get our room. Found long black hairs on our pillows, in the sink, and toilet had been used.. We let that pass, knowing their short on help..
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 13, 2023
Thank you for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day, and safe travels.

6/10 Okay

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They seemed to have some staffing issues-housekeeping (which is somewhat common these days). Rooms were very nice and staff very friendly.
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 13, 2023
Thank you for staying with us and for taking the time to leave us a review. Have a wonderful day, and safe travels.

4/10 Poor

Linda

Traveled with partner
Disliked: Cleanliness, staff & service
Property is one of few on East side of Glacier NP. Rooms pricey. Arrived at 6 p.m. (3 hours after check in) and room was not ready. Could change from king to queen room ready if paid $100. Others were also waiting. One receptionist overwhelmed. Heard housekeepers in hall yelling at each other. Hour later got into a room - room was barely presentable. Explanation was that they are understaffed. I understand - but they need to provide what is promised and have clean rooms available by check in. Spoke to a manager days later who said they are understaffed as an explanation but said unclean room was unacceptable. Offered us $50 compensation - we have to call Expedia to get the $50. As a traveler who had just had a very long day it was very upsetting to arrive at 6 p.m. and be told we needed to leave a number and they would call when a room was ready. We stayed at the desk and asked questions until finally the gal said she had a room for us. Others were already there waiting and a line was forming behind us. I felt sorry for the girl at the desk - she was alone and seemed not to know what to do. She was slow with each thing she checked. Management needs to provide support to housekeeping staff and to reception or not book rooms they can't provide. POSITIVE note - in the morning we had to leave early - the breakfast was out and ready earlier than advertised and the gal servicing breakfast was warm, friendly and helpful. We were able to get a good breakfast to go.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 20, 2023
Thank you for taking the time to leave a review. We are addressing your concerns. Have a wonderful day, and safe travels.

4/10 Poor

Terry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Way over priced! No ice machine handy…. Vending machines out of order, no pool or hot tub, no bottled water.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 13, 2023
Thank you for taking the time to leave us a review. We are addressing your concerns. Have a wonderful day, and safe travels.