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Reviews of Holiday Inn Club Vacations Mount Ascutney Resort, an IHG Hotel

3 out of 5
Holiday Inn Club Vacations Mount Ascutney Resort, an IHG Hotel
485 Hotel Road, Brownsville, VT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 370 out of 604 reviews" "
Rating 8 - Good. 164 out of 604 reviews" "
Rating 6 - Okay. 39 out of 604 reviews" "
Rating 4 - Poor. 20 out of 604 reviews" "
Rating 2 - Terrible. 11 out of 604 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kristin

Liked: Staff & service
It took us a couple of days to be able to turn the deadbolt on the door so we had to prop a stool under the handle to feel safe at night. And when we went out during the day, the door was not sufficiently locked so a good push on it would open it. The bed is a bit uncomfortable. There was sufficient cleaning supplies in the kitchen but no extra toilet paper in the bathroom. We went to The Maple Kitchen for dinner and they only had one Blue Moon and no oranges for it. The waitress came out to tell us that the lettuce used in the salad we ordered was almost gone and could they use a different lettuce. The front desk staff was very friendly though.
Stayed 3 nights in Apr 2024
Response from Holiday Inn Club Vacations, Incorporated on Apr 22, 2024
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

10/10 Excellent

Dayna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a perfect getaway for either couples or families
Stayed 1 night in Apr 2024
Response from Holiday Inn Club Vacations, Incorporated on Apr 22, 2024
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Audrey M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful location, everything that you needed was right there at the resort. The staff was courteous, kind, accommodating, and amazing!! Will absolutely be planning another trip!
Stayed 4 nights in Apr 2024
Response from Holiday Inn Club Vacations on Apr 19, 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we look forward to seeing you again soon at Mount Ascutney Resort.

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on Mar 29, 2024
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Anastasiya, Staten Island

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and the best atmosphere to spend a weekend at.
Stayed 2 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on Mar 26, 2024
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on Apr 14, 2024
5 star vacations are what we strive for at the Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Rasesh

Stayed 1 night in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on Apr 6, 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Mount Ascutney Resort.

4/10 Poor

Justin & Jenn

Stayed 1 night in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on Mar 31, 2024
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

2/10 Terrible

Renato

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kiarra Burleson on Mar 11, 2024
Thank you for your honest feedback. I have emailed you directly regarding your stay, please feel free to share any additional feedback with me there and it will be my pleasure to assist you further.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Feb 2024
Response from Holiday Inn Club Vacations, Incorporated on Feb 12, 2024
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Just wow! After searching endlessly for a place to stay that was close to Okemo mountain, I was lucky to have found a last minute cancelation at the Holiday Inn Club Vacations Mount Ascutney Resort. While most places in the area were asking 500-900 per night, I was able to stay at this beautiful, conveniently located 2 bedroom condo for $460 total for TWO nights! Check in was a breeze, and the accommodations were BEAUTIFUL. The pictures do not do it justice. I highly recommend and will definitely return for my next ski trip to Okemo!
Stayed 2 nights in Feb 2024
Response from Holiday Inn Club Vacations, Incorporated on Feb 6, 2024
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious.
Stayed 2 nights in Feb 2024
Response from Holiday Inn Club Vacations, Incorporated on Feb 5, 2024
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

6/10 Okay

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Holiday Inn Club Vacations, Incorporated on Jan 30, 2024
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay.

10/10 Excellent

Jai, Edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from K Burleson on Jan 20, 2024
Thank you for your response! I'm so glad you enjoyed your stay, and we hope to see you again sometime!

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our unit was a lot bigger than expected which was great. All the staff were very friendly. We had a couple mishaps but they accommodated very well to fix it. I would definitely recommend this place and come again.
Stayed 2 nights in Jan 2024
Response from K Burleson on Jan 14, 2024
Thanks so much, I'm glad we were able to provide a great experience for you! We hope to see you again!

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
It was a short stay but very pleasant.
Stayed 3 nights in Nov 2023
Response from Holiday Inn Club Vacations, Incorporated on Dec 4, 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to Mount Ascutney resort!

10/10 Excellent

Peggy

Stayed 2 nights in Nov 2023
Response from Holiday Inn Club Vacations, Incorporated on Nov 25, 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Mount Ascutney Resort.

10/10 Excellent

James, Ellington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night this time, but stays are enjoyable and staff always friendly.
Stayed 1 night in Nov 2023
Response from Holiday Inn Club Vacations, Incorporated on Nov 17, 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Mount Ascutney Resort.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for weekend away
Great hotel that I highly, highly recommend! The facilities were very clean and well maintained. The staff were helpful and friendly and service. Dinner at the hotel restaurant was phenomenal. If we are back in the area we will definitely stay here again!
Stayed 3 nights in Nov 2023
Response from Holiday Inn Club Vacations, Incorporated on Nov 14, 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to Mount Ascutney resort!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...
Overall, VERY accomadating. Due to the location, cell service and Wi-Fi were minimal/intermittent. The rooms are amazing
Stayed 2 nights in Nov 2023
Response from Holiday Inn Club Vacations, Incorporated on Nov 6, 2023
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at Mount Ascutney resort!

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would have appreciated advance notice that the restaurant and bar were not open the first night we arrived. we arrived at 5, so we then had to go back out and find something in town, a good 8 miles . This is why I chose the property, a restaurant and bar on premises.
Stayed 2 nights in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on Oct 24, 2023
We can do better. Please visit us again soon at Mount Ascutney Resort so we can make your stay everything you were expecting. Thank you for your comments and rating.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on Oct 13, 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Mount Ascutney Resort.

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful.
Great property. Wish we could stay longer.
Stayed 1 night in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on Sep 30, 2023
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Mount Ascutney Resort!

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service
Room was nice. Curtain Missing in master bedroom which gave the stairwell direct view into the room. Pool house could use little updating.
Stayed 2 nights in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on Sep 25, 2023
Thanks a million for taking the time to rate your stay at Ascutney Mountain resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 Excellent

shuwen, Malden

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at Holiday Inn for a friend’s wedding nearby. Staff was very attentive. Room was clean. We booked a suite with two bedrooms, totally suit our needs.
Stayed 2 nights in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on Sep 25, 2023
5 star vacations are what we strive for at Ascutney Mountain resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Jen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was here for business and couldn't enjoy the amenities, but the villa was outstanding! The front desk staff were great as well. I would definitely stay here again.
Stayed 3 nights in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on Sep 19, 2023
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely resort! Much more than we expected and the restaurant was very good!
Stayed 1 night in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on Sep 18, 2023
Thanks a million for taking the time to rate your stay at Mount Ascutney resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Athena at the front desk was great! Pleasant, informative, friendly! Give that girl a raise! Highly recommend this place! We only stayed one night but would go back for a week,
Stayed 1 night in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on Sep 11, 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to Mount Ascutney resort!

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Holiday Inn Club Vacations, Incorporated on Sep 1, 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Mount Ascutney Resort.

10/10 Excellent

Erin

Stayed 2 nights in Aug 2023
Response from Holiday Inn Club Vacations, Incorporated on Sep 12, 2023
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a getaway
The service was great. Such genuinely friendly staff. Great food and drinks at the restaurant too.
Stayed 1 night in Aug 2023
Response from Holiday Inn Club Vacations, Incorporated on Aug 16, 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to Mount Ascutney resort!

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is gorgeous. Great staff!
Stayed 7 nights in Jul 2023
Response from Holiday Inn Club Vacations, Incorporated on Aug 11, 2023
Thanks for your comments and rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to impress our guests and owners. Thanks for staying with us at Mount Ascutney Resort.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ascutney Is Rad
When visiting friends in the area, Holiday Inn Ascutney is always fantastic. Great price for a one bedroom suite with a full kitchen and fantastic view of the mountain. We dined at the Maple Kitchen restaurant and the food was delicious and reasonably priced. On our next visit we will be sure to hit the pool and movie theatre.
Stayed 1 night in Jul 2023
Response from Holiday Inn Club Vacations, Incorporated on Aug 5, 2023
We’re pleased to know we made such a good impression. Thank you for staying with us at Mount Ascutney Resort. We look forward to seeing you again for a future stay!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a not so great VRBO experience before staying here and this was just what we needed! The hotel was quiet, clean and spacious. We will definitely stay here again when in the area and look for others when we are traveling.
Stayed 1 night in Jul 2023
Response from Holiday Inn Club Vacations, Incorporated on Jul 22, 2023
Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Mount Ascutney Resort!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Holiday Inn Club Vacations, Incorporated on Jul 5, 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Mount Ascutney Resort.

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2023
Response from Holiday Inn Club Vacations, Incorporated on Jul 21, 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Mount Ascutney Resort.

8/10 Good

Darri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you need a place to stay with a full kitchen and dining area, then this is the place. As a couple, we only stayed one night and didn’t really have a use for a full condo, but for larger families or longer stays it would be ideal. The AC in the bedroom kept shutting off, leaving the small room quite stuffy, but other than that we enjoyed our stay.
Stayed 1 night in Jun 2023
Response from Holiday Inn Club Vacations, Incorporated on Jun 26, 2023
Thanks a million for taking the time to rate your stay at Mount Ascutney. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 Excellent

Renae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing; one of the nicest hotels on our trip
Stayed 1 night in Jun 2023
Response from Holiday Inn Club Vacations, Incorporated on Jun 21, 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to Mount Ascutney resort!

10/10 Excellent

Joseph

Traveled with family
Liked: Property conditions & facilities
The room was wonderful.
Stayed 1 night in Jun 2023
Response from Holiday Inn Club Vacations, Incorporated on Jun 13, 2023
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Edward

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here this past weekend, for our sons college graduation. We had a big family group in a few villas and it was great! The 3bedroom had plenty of room for all of us to gather in the living room dining room and kitchen. We had dinner at the Maple Kitchen on Saturday night-delicious! I will look for this resort when traveling in the future.
Stayed 1 night in Jun 2023
Response from Holiday Inn Club Vacations, Incorporated on Jun 13, 2023
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from Holiday Inn Club Vacations, Incorporated on Jun 8, 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at Mount Ascutney Resort.

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Holiday Inn Club Vacations, Incorporated on May 30, 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to Mount Ascutney resort!

8/10 Good

Andrea

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Overall great stay, however, we had to park on the street because they accommodated a wedding before guests. Much of the high stuff (headboard, cabinets) were very dusty, and we ordered a room with an oven but only have a microwave. Interesting to bake cookies in.
Response from Holiday Inn Club Vacations, Incorporated on May 30, 2023
Thanks a million for taking the time to rate your stay at the Ascutney Mountain resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Holiday Inn Club Vacations, Incorporated on May 23, 2023
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at Mount Ascutney resort!

2/10 Terrible

Kevin

Stayed 1 night in May 2023
Response from Kiarra Burleson on May 21, 2023
Hi Kevin, I'm so sorry to see you didnt enjoy your stay with us. If you'd like to share your comments with me, I'd be happy to assist. Please feel free to reach out to us at the resort directly and we hope you enjoy the rest of your day!

10/10 Excellent

Margaret

Stayed 1 night in May 2023
Response from Holiday Inn Club Vacations, Incorporated on Jun 3, 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Mount Ascutney Resort.

10/10 Excellent

Max

Stayed 1 night in May 2023
Response from Holiday Inn Club Vacations, Incorporated on May 11, 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to Mount Ascutney resort!

10/10 Excellent

Shawna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villa with amazing view from our balcony and rooms and reasonably priced! Delicious food and drinks with so much to do on site! Will def be back
Stayed 2 nights in Apr 2023
Response from Holiday Inn Club Vacations, Incorporated on Apr 29, 2023
We’re pleased to know we made such a good impression. Thank you for staying with us. Hope to see you again for a future stay at Mount Ascutney Resort!

10/10 Excellent

CESAR AUGUSTO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT HAS A BEAUTIFUL VIEW OF THE MOUNTAINS. VERY QUIET
Stayed 2 nights in Apr 2023
Response from Holiday Inn Club Vacations, Incorporated on Apr 18, 2023
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I have stayed at this hotel twice in the last year for April vacation. They’ve done some pretty great remodeling so our stay this time was even nicer. The front desk staff are some of the best people I’ve had the pleasure of meeting. They answered all our questions and offered suggestions on places to visit. We will be coming back next year for sure.
Stayed 4 nights in Apr 2023
Response from Holiday Inn Club Vacations, Incorporated on Apr 16, 2023
5 star vacations are what we strive for at Mount Ascutney resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!