"Fundamentally, it's a hostel with lockers big enough to sleep in. It's an incredibly nice, clean hostel with very nice self-service amenities, especially for the price, but you'll hear the people in the bunks adjacent to you and see people in various states of trying to sleep or relax in their pods. The pods are clever with storage but it's still very scarce, especially in the single pods.
Pros: Fantastic location on a pedestrian street steps off the Elizabeth line and Oxford Street. Vending-machine amenities are both novel and genuinely useful, the lounge is cozy, the aircon works very well, and the built-in 65W USB-C charging was brilliant. If you're comfortable with mixed-gender commons in the otherwise private toilets and showers, they're quite nice.
Cons: Very new and different; still service wrinkles to iron out. Staff understanding of some of the systems was spotty, and online access to add-on features like early check-in didn't work. Some vending-machine amenities were out of stock and weren't restocked during the stay. Heavy reliance on cameras reading QR codes for corridor and room locks often meant waiting and adjusting the phone until things worked. Whatever they're doing to wash their towels fills them with white lint that will cover most of you, and any clothing they come in contact with. No do-not-disturb option was presented to stave off the very persistent housekeeping staff from knocking mid-mornings. Pods are quite unfriendly to inflexible bodies."
