Front of property - evening/night

Reviews of Hotel Dukes' Palace Bruges

5 out of 5
Hotel Dukes' Palace Bruges
Prinsenhof 8, Bruges

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1006 reviews" "
Rating 8 - Good. 166 out of 1006 reviews" "
Rating 6 - Okay. 46 out of 1006 reviews" "
Rating 4 - Poor. 14 out of 1006 reviews" "
Rating 2 - Terrible. 6 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kamal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service
Stayed 2 nights in Mar 2024

10/10 Excellent

Dmitriy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel and great location!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaritza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five minutes walk to the nicest square in Brugges. Beautiful and clean hotel. Quiet for the most part. The wing of my room was next to a street and a garage so the noise was continuously.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yolanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a beautiful quiet place and the staff very friendly close to everything to buy eat and walk I loved it
Stayed 2 nights in Mar 2024

10/10 Excellent

Akraphon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for relaxation stay. Quite and Private Property but still close to every thing. Breakfast also good.
Stayed 1 night in Mar 2024

6/10 Okay

nancy

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were clearly given the worst rooms staring at another building's green mold covered tin roof. It was made clear that we booked with outside people, meaning Expedia. There was no one to park the car, the key did not work and had to be replaced, there was no signage in room to call front desk and I had to go downstairs again, towels and amenities were not 5 star, and overall, I felt we were treated differently. Prices were also lower than what we had paid on Expedia.
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying at this amazing hotel. The hotel itself is stunning, room was very comfortable. The staff we found really helpful and the breakfast was fantastic- a great way to start your day. Another plus is the location, right in the centre of Bruges!
Stayed 2 nights in Feb 2024

10/10 Excellent

Lorraine

Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal hotel experience
Stayed 2 nights in Jan 2024

10/10 Excellent

Diana

Stayed 2 nights in Jan 2024

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

KONSTANTINOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and as expected.
Stayed 2 nights in Dec 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
A warm thank you on behalf of Dukes’ Palace***** for your glowing review. Looking forward to welcoming you once more,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Harrison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ysobel Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and perhaps comparing how it used to be to now means I have marked the property down. Don’t get me wrong it’s GOOD - but it’s not as good as it used to be and it doesn’t feel like a 5 star to me any more. Tip toeing towards being a good average, when it use to be very special.
Stayed 5 nights in Dec 2023

10/10 Excellent

Liz and Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved our stay at Dukes Palace. Exeptional!! It was a real treat. Breakfast not cheap but worth it. Everything here was of the highest quality.
Stayed 4 nights in Dec 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
We are delighted to hear you had a wonderful time with us. We look forward to welcoming you in the hotel again in the near future. Kindest regards Team Dukes' Palace*****

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very clean little town
Stayed 1 night in Dec 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
Thank you very much for taken the time to write these kind words. It would be our utmost pleasure to welcome you again in our hotel. Kindest regards Team Dukes' Palace*****

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, wonderful staff and amazing food.
Stayed 3 nights in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Dec 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
Thank you very much for taken the time to write these kind words. It would be our utmost pleasure to welcome you again in our hotel. Kindest regards Team Dukes' Palace*****

10/10 Excellent

Lynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel in great location— no complaints.
An extremely classy hotel situated 3 or 4 minutes walk from the Market Square and all the other attractions are within easy walking distance. Very simple check in and someone takes you to your room. Very spacious room, nice bathroom with strong hot shower. Big flat screen TV with multiple channels in various languages. Fridge and tea/ coffee making facilities. Great wifi. Didn’t have breakfast or any other food so I can’t comment. Maybe a bit pricey for one person but overall no complaints.
Stayed 7 nights in Dec 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
Thank you very much for taken the time to write these kind words. It would be our utmost pleasure to welcome you again in our hotel. Kindest regards Team Dukes' Palace*****

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been before, beautiful hotel in close proximity to city, fantastic staff, will go again
Stayed 3 nights in Dec 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
Thank you very much for taken the time to write these kind words. It would be our utmost pleasure to welcome you again in our hotel. Kindest regards Team Dukes' Palace*****

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2023

8/10 Good

megan

Stayed 2 nights in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Good staff, very clean throughout, good breakfast, very warm throughout hotel. good location, underground car park accessed to rear of hotel €35 per night when we stayed, couldnt fault it
Stayed 3 nights in Dec 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
Thank you very much for taken the time to write these kind words. It would be our utmost pleasure to welcome you again in our hotel. Kindest regards Team Dukes' Palace*****

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magical stay in a fairytale hotel
I stayed at the hotel with my husband for a 3 night break for a birthday treat. The hotel is incredible, historic and so tastefully decorated. All lounge and restaurant/bar areas were comfortable. Xmas decs adorned all areas which made our stay even more magical. Our bedroom was really really spacious, warm and comfy with a HUGE bed and opened onto a little terrace and the garden. We ate breakfast on one morning which was everso tasty too. Thank you... we will be back!
Stayed 3 nights in Nov 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
We are delighted to hear you enjoyed your stay in our historical establishment.We hope welcoming you once more in the beautiful Bruges. Team Dukes Palace*****

10/10 Excellent

Alasdair, WHITCHURCH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a short walk from the main square of Brugge. It is wonderfully decorated in the main reception rooms and the staff were very helpful. Opted for breakfast. The only hotel I have ever stayed where they offer champagne for breakfast. Should I stay in Brugge again, definitely staying here.
Stayed 2 nights in Dec 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
We are very happy to hear that everything we strive for, you actually experienced. Your feedback reflects that we succeeded in what we set out to do, which pleases us greatly.We hope you will soon find time to come back and relax with us again, and in the meantime we will always remain at your disposal.Kindest regards Team Dukes' Palace*****

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Amazingly lovely and huge room in exquisite hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here every time I’m in Brugge. Beautiful property, people and rooms. We were also treated as valued guests and I just couldn’t say enough wonderful things.
Stayed 1 night in Nov 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
Thank you for your beautiful review! We hope to welcome you again soon. Kindest regards Team Dukes' Palace*****

6/10 Okay

James

Liked: Cleanliness, amenities
Disliked: Staff & service
Good: Excellent location, easy to get everywhere in town. Breakfast was very good. Bad: We had issues with our room but staff did little to proactively fix the situation. We had to go to reception many times to get someone to fix the situation. The quality of service was far below what I would expect for a 5 star hotel. I wouldn’t recommend staying here
Stayed 2 nights in Nov 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
Thank you for taking the time to write us a review. We regret to learn that we did not succeed in offering the level of hospitality you so rightfully expect from us.Kindest regards Team Dukes' Palace*****

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and great location.
Stayed 3 nights in Nov 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
We are delighted to hear you enjoyed your stay in our historical establishment.We hope welcoming you once more in the beautiful Bruges. Team Dukes Palace*****

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property...and probably beautiful in spring/summer season. 🙂
Stayed 1 night in Nov 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
We are delighted to hear you enjoyed your stay in our historical establishment.We hope welcoming you once more in the beautiful Bruges. Team Dukes Palace*****

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. Very classy. As were the staff. Wouldn’t think twice about using this hotel again.
Stayed 3 nights in Nov 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
We are delighted to hear you enjoyed your stay in our historical establishment.We hope welcoming you once more in the beautiful Bruges. Team Dukes Palace*****

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and a great location. Very friendly staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel, great breakfast, easy walk into the city, and great staff.
Stayed 2 nights in Nov 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
We are delighted to hear you enjoyed your stay in our historical establishment.We hope welcoming you once more in the beautiful Bruges. Team Dukes Palace*****

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
What a stunning hotel..The location is fantastic and the staff are all very friendly and welcoming…Our room was beautiful and spacious..I would definitely recommend this hotel and would absolutely stay here again..
Stayed 1 night in Nov 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
Thank you very much for taken the time to write these kind words. It would be our utmost pleasure to welcome you again in our hotel. Kindest regards Team Dukes' Palace*****

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!! Close to shopping and the canal…
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location, great service and well priced! Thanks for a great stay.
Stayed 2 nights in Nov 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
Thank you for your beautiful review! We hope to welcome you again soon. Kindest regards Team Dukes' Palace*****

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the design room which is a little bit away from the historical building, but it was a beautiful and clean room. one of the best rooms i’ve ever stayed at.
Stayed 2 nights in Nov 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
Thank you for your beautiful review! We hope to welcome you again soon. Kindest regards Team Dukes' Palace*****

10/10 Excellent

young

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel amenities were good and staffs were very helpful. Good location too.
Stayed 3 nights in Oct 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
We are delighted to have provided you with memories to cherish, and hope to welcome you on a future occasion.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked every box
Beautiful Hotel, centrally located really couldn’t ask for more. This hotel ticks every box. Perfect.
Stayed 2 nights in Oct 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
A warm thank you on behalf of Dukes’ Palace***** for your glowing review. Looking forward to welcoming you once more,

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel - stunning and very clean. Short walk to the main Bruges attractions. I liked that they provided a list of bar and restaurant recommendations. Service was great. Hotel bar was nice too.
Stayed 1 night in Oct 2023
Response from Team Dukes' Palace***** on Feb 7, 2024
A warm thank you on behalf of Dukes’ Palace***** for your glowing review. Looking forward to welcoming you once more,