This hotel is amazing from check in to check out everything was 10 out of 10. The lovely guy at check in , Yulian I think , is a credit to this hotel.He gave us a wonderful guide and recommendation on the beautiful city of Bruges which we found incredible useful.We were early to check in but it wasn’t a problem , we sat in the beautiful bar , enjoyed a local beer and before we knew it a room was ready for us. What a stunning room , immaculate ,luxurious and spacious. Indoor pool was a bonus after a day of walking and breakfast was out of this world. We loved the chilled and friendly atmosphere in this hotel , the staff obviously very happy to work there ,quite obviously love their city and nothing was any trouble.Will definitely stay here again and will recommend to everyone staying in the area .