Hotel de Castillion

Photo gallery for Hotel de Castillion

Primary image
Balcony
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hotel de Castillion

Hotel de Castillion

4.0 star property

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Heilige Geeststraat 1, Bruges, B-8000

Explore the area

  • Popular LocationBruges Market Square5 min walk
  • Popular LocationBruges Belfry6 min walk
  • Popular LocationMinnewater Park8 min walk
  • AirportOstende (OST-Ostend-Bruges Intl.)27 min drive

Choose dates to view prices

About this area

Bruges

Located in Historical Center Bruges neighborhood, Hotel de Castillion is connected to a shopping center. Gruuthuse Museum and Bruges Belfry are local landmarks, and travelers looking to shop may want to visit Chocolate Line and Fish Market. De Halve Maan Brewery and Serpentarium are also worth visiting. Spend some time exploring the area's activities, including segway rentals/tours and golfing.

What's nearby

  • St. Salvators Church - 2 min walk
  • Sint-Salvador Cathedral - 3 min walk
  • Bruges Market Square - 5 min walk
  • Bruges Belfry - 6 min walk
  • Minnewater Park - 8 min walk

Getting around

  • Bruges Station - 13 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 27 min drive

About this property

Hotel de Castillion

4-star pet-friendly hotel connected to a shopping center in Historical Center Bruges
A bar/lounge, a snack bar/deli, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Hotel de Castillion offers 20 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 35 per night)
  • Secured valet parking on site (EUR 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 25 for adults and EUR 20 for children
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Renovated entire property - May 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 33 lbs)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Secured self parking fee: EUR 35 per night
  • Secured valet parking fee: EUR 35 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

de Castillion
de Castillion Bruges
Hotel de Castillion
Hotel de Castillion Bruges
Hotel Castillion Bruges
Hotel Castillion
Castillion Bruges
Hotel de Castillion Hotel
Hotel de Castillion Bruges
Hotel de Castillion Hotel Bruges

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 149 out of 167 reviews
5 - Excellent 89%
Rating 4 - Good. 15 out of 167 reviews
4 - Good 9%
Rating 3 - Okay. 1 out of 167 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 167 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 167 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff with very personable people. Good location close to the central market. Highly recommended!
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel located close to all the sights with its quaint streets, very walkable location. Our view was of a centuries-old Gothic cathedral. Run by a family. Only 20 guest rooms. Got great referrals to top restaurants. A low-key, delightful hotel. Highly recommend it.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The staff was very helpful. Breakfast was delicious. Nick was especially helpful and gracious with all our needs and questions.
Stayed 2 nights in May 2022

2/5 Poor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrived on time for our 3pm check in but the receptionist took over 30 minutes to check the couple in front of us in. Such a slow laborious procedure. Wasting our time. We didn’t get to our room until 4pm as he took an excruciatingly long time to check us in. We had had a very long day of travel and just wanted to get to our room and relax. He didn’t listen to us when we kept saying, “No thank you, we are good”.But he would then proceed in talking and showing us things we didn’t either need to see or know While the rooms where lovely it’s a shame the staff weren’t. We specifically left the do not disturb sign on our door as we didn’t want anyone entering but the staff still proceeded in entering. We felt violated and extremely upset. The manager did nothing to appease the situation.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was there to like really from the second you get greeted to last second your a guest top notch service next time if i decide to go and spend the weekend in Bruges this is where to stay.
Stayed 2 nights in Apr 2022