Great hotel, not 5 star rated
Posted Mar 11, 2017
One night stay here, lovely hotel. Returned from a meal out around 10pm to an email from Expedia, asking for review on check in, facilities and cleanliness. I answered that check in and facilities were good, however stains on the carpet and curtains in the room were not what you would expect in a 5 star hotel. When checking out in the morning we got a grilling from a rude duty manager called Sofie, in front of other guests , she had read our Expedia review and was put out by our honest feedback regarding the cleanliness of room!