Ratings based on 770 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from shrewsbury

Lovely hotel perfect for honeymoon

Posted Aug 24, 2015
We recently stayed for 5 nights for our honeymoon and were greeted by very friendly staff, amazing food and a comfortable room! Would highly recommend this hotel! Also, perfect distance from the shops, restaurants and attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler from 韓国

街の中にあるお城のようなホテル

Posted Aug 24, 2015
ホテルの部屋は、貴族の部屋のような豪華な造りでした。バスルームも浴槽とシャワー室が別になっていて使いやすかったのですが、ぬるいお湯しか出なかった点が残念でした。 夕方、夕飯を食べに出ている間に「ターンダウン」サービスがあり、ベッドカバーを外して、枕の上にベルギーチョコを置いていってくれました。朝のビュッフェもとても美味しかったです。とても静かで広々としており、過ごしやすいホテルでした。
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

高級感のあるホテル

Posted Aug 18, 2015
Pros: 高級感と居心地のよさ。
Cons: 朝食がもっとおいしいとなおよい。
ロビーに入った瞬間からいい香りが漂い、調度品もラグジュアリーでセンスのよいものばかり。広場から少しだけ離れているので静かで最高に快適なホテルでした。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2015
Abbiamo alloggiato presso questo hotel per due notti, e il soggiorno è stato magnifico sotto tutti i punti di vista, dalla posizione dell'hotel alla bellezza del posto e della camera. Consigliatissimo.
4 out of 5
Recommended
for Everyone
by A verified traveler from 横浜

マルクト広場に近い隠れたホテル

Posted Aug 15, 2015
ホテル全体、客室の広さ、設備ともに素晴らしい。今回の他2ホテルもスターでしたが格違い。ただフロントの人数が少なく、依頼への対応が遅い。愛想なし。
5 out of 5
Recommended
for Everyone
by A verified traveler from essex

lovely hotel conveniently situated.

Posted Aug 11, 2015
Pros: The location and the overall comfort we experienced.
Cons: The only problem we had was a faulty coffee maker in the room. A regular check should be undertaken to ensure that they are in working order.
Location: Excellent location! So close to all the activities in the market square. Good for shopping, especially for chocolates & lace! Visits to museums.
We could not have chosen a better hotel for our short visit to Bruges. We occupied a very comfortable suite, as we had our young granddaughter with us. Despite being fairly close to the market square, we were pleasantly surprised as to the peace & quiet we enjoyed when inside the hotel. The hotel lived up to our expectations of a 5* hotel in all aspects. The staff were excellent! We enjoyed the hearty breakfast that set us up for the day!
5 out of 5
Recommended
for Everyone
by A verified traveler from fife scotland

Great location

Posted Aug 10, 2015
Pros: The location was for us wonderful.the whole experience was first class.
Cons: Fresh flowers instead of artificial.
Location: The location was central to shops, restaurants,places of interest and a fabulous ice cream shop.
Very nice hotel.we had a lovely room overlooking garden.sunny garden to relax or enjoy a few drinks.staff very attentive.decorated to a very high standard.breakfast wonderful,even had slabs of beautiful Belgium chocolate on buffet table.hope to go back one day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol

High Standards

Posted Aug 10, 2015
Pros: The food; wonderful choice at breakfast, something to suit all tastes. Location, perfect; just a couple of minutes walk to the main square.
Cons: Having an explanation leaflet about how to use the Nespresso machine in room. Having a kettle to make tea in the room - an English necessity!!
Location: as above
Really enjoyable stay, very clean, spacious room with view of lovely garden. Fantastic breakfast. Staff at breakfast and in the bar & bistro were very professional and pleasant. Had a lovely evening meal in the bistro on night of our arrival. Little touches such as chocolate on bed in evening all make for a special experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Well suited for city centre break

Posted Aug 7, 2015
Pros: The lounge area was a nice quiet place to relax and the food in the restaurant was excellent.
Cons: The pillows were very fat cushions and impossible to get a good nights sleep on. Pillows were provided on request but we did have to ask twice to get.
Location: Just a two minute walk from he main square where you can enjoy horse carriage rides, take the city tour bus or visit a variety of museums and eateries
Lovely quiet location just off the main square in Brugges but unlike most city centre hotels, you will not be listening to emergency vehicle sirens and late night revellers all night.
3 out of 5
Recommended
for Everyone
by A verified traveler

Comment on Hotel Dukes' Palace

Posted Aug 4, 2015
Pros: Walking distance to the major tourist attraction.
Cons: Put in walk-in shower facilities in the rooms instead of bath tubs.
The facilities in the room we stayed are not suitable for the people who have knee or hips operation. In particularly the bathroom which would be hazardous to the people who have the above operation.