Dear Setsuko,Thank you for taking the time to share your feedback with us.We are very sorry to know that your time with us fell below what you expected and wish that you had informed us of your concerns during your stay, as we would have found a solution for you.We hope we can provide you with an improved stay in the future.Kind regards,Cindy Cornelis, General Manager

Dear Sevak,Thank you for taking the time to share your review.We're pleased to hear that you found our Wi-Fi service and the cleanliness of our hotel to be satisfactory. Our team works hard to maintain a high standard of hygiene and connectivity for all our guests. However, we're sorry to hear that some aspects of your stay did not meet your expectations. We aim to provide efficient space utilization with our Cocoon design, which includes unique room features such as the in-room shower concept. While we understand that preferences vary, we do provide all necessary linens for our guests' comfort. Our hotel information does outline the amenities provided and, we strive to offer a comfortable experience at a budget-friendly price.We hope that you will allow us the opportunity to provide you with an improved stay in future. Best regards,Cindy Cornelis, General Manager

Dear Emiliano,Thank you for sharing feedback about your recent stay.We regret that your time with us did not meet all your expectations.We hope to welcome you again in the future. All the best.Cindy Cornelis, General Manager

Beste Rostom,Hartelijk dank voor uw review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Cindy Cornelis, General Manager

Geachte Prateek,Hartelijk dank voor uw beoordeling.We zijn blij dat we u van dienst konden zijn met ons hotel en nemen uw score ten harten ter verbetering van onze service.Wij hopen u in de toekomst opnieuw te mogen verwelkomen in ons hotel. Met vriendelijke groeten,Cindy Cornelis, General Manager

Dear Serene,Thank you for taking the time to share your feedback.While we regret to hear that some aspects of your stay did not meet your expectations, we appreciate your feedback as it is crucial for us to continuously improve our guest experience. Our unique room design, the Cocoon concept, optimizes space and includes an in-room shower for contemporary, budget-friendly accommodation. We understand that preferences vary and we're sorry to hear that our towel quality did not satisfy you. We strive to maintain high standards of cleanliness and comfort, and we will ensure that our housekeeping team is attentive to all details.We hope to see you again in the future.Cindy Cornelis, General Manager

Dear Claire,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again. Seasons greetings,Cindy Cornelis, General Manager

Dear Daniel,Thank you for sharing your positive review.We are glad you had an enjoyable stay; our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We would love to have you back.All the best,Cindy Cornelis, General Manager

Dear Gabriella,Thank you for taking the time to share your feedback,We appreciate your feedback regarding the unique design of our showers and bathroom doors as part of our Cocoon concept which aims to maximize room efficiency. We understand that the design may not be to everyone's taste, and we regret that it did not meet your expectations for privacy. It's also important for us to maintain high standards of cleanliness, and we're sorry that we fell short in this aspect during your stay. We're continuously working on maintaining and improving our hotel's condition for the comfort and satisfaction of our guests.We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations. Kind regards.Cindy Cornelis, General Manager

Dear Arturo,Thank you for taking the time to share your review.We regret to hear that locating the main entrance posed a challenge; we understand how important first impressions are and have noted your feedback as we strive to make our guests’ arrival experience smooth and efficient.Furthermore, we aim for functionality in our room design to provide our guests with the essentials at a budget, and we're sorry to hear that our minimalist Cocoon concept did not meet your expectations. We are committed to ensuring our guests feel comfortable and appreciate you bringing your experience to our attention.We hope you will consider staying with us again in the future. Best regards,Cindy Cornelis, General Manager

Dear Guest,We appreciate receiving this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back.Best wishes,Cindy Cornelis, General Manager

Dear Guest,Thank you for taking the time to share your feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again. Best wishes,Cindy Cornelis, General Manager

Dear Mark,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would be delighted to welcome you back on another occasion. All the best,Cindy Cornelis, General Manager

Dear Nancy,Thank you very much for this kind review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Cindy Cornelis, General Manager

Dear Ian,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us but would have liked to have met all your requirements.We look forward to welcoming you again. Best regards,Cindy Cornelis, General Manager

Dear Lowell,Thank you for taking the time to give your opinion about your stay.We are sorry that not everything was to your satisfaction.The whole team hopes to see you again in the future.Kind regards,Cindy Cornelis, General Manager

Dear Leila,Thank you for this positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back. Many thanks again,Cindy Cornelis, General Manager

Dear Lawrence,Thank you for this positive feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back in the future.Kind regards,Cindy Cornelis, General Manager

Dear Guest,Thanks very much for your review.We are sorry to read that your stay did not entirely meet your expectations. Please do let us know at the time of any concerns, our team is always available to assist and try to ensure that you have the best stay possible.We hope to welcome you back again soon. Best wishes,Cindy Cornelis, General Manager

Dear Julija,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,

Dear John,Thank you for this positive feedback.We are pleased that we were able to meet your expectations.All of the team look forward to seeing you again in the future.Kind regards,Cindy Cornelis, General Manager