Posted Feb 26, 2017
The hotel had an odor, a mustiness/cigarette smell when you walked in front door. Desk staff very friendly though. Room smelled musty, and when the ac came in, the smell was horrible. I actually turned it off bc I didn't want to breathe whatever was coming out. Tried running it while I was gone to see if the smell would go away, but it was just as strong when I returned. I am a double lung transplant patient, so I have to be extremely careful about what is in the air I breathe. I stayed in another hotel the night before with no problems at all with my room cleanliness and air system, so, yes..these things are possible and expected.
Comment from Hotel Management
Mar 2, 2017 by Best Western Hotels & Resorts, Hotel Management
I am very sorry to hear about your stay this property. It is important that our non-smoking rooms don't have residue of smoke in them for a variety of reasons including the one that you mentioned. I deeply apologize and will be sure to pass along your feedback to the property to make necessary changes. Thank you for bringing it to my attention.
Best Western Hotels & Resorts