Ratings based on 645 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2017
Very convenient location. Close to a good seafood restaurant. Great breakfast and very friendly staff. Will stay again next year!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Great place to stay. Very clean and comfortable rooms.
Comment from Hotel Management
Jul 8, 2017 by TERESA - GENERAL MANAGER, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
by A verified traveler from Northern California

Not awful but close.

Posted Apr 18, 2017
Pros: easy access to the interstate.
The bathroom was very dim by the tub/shower. Hard to tell how clean it was. My stay was for four nights. The maid supervisor opened my door the first day when the do not disturb sign was on the door. Said her paper work showed me checking out. I pointed at the sign. She said people leave them all the time. That was the last I saw of the cleaning staff until my third day when I returned to my room and had to ask for them to come and vacuum and give clean towels. I was in town for a funeral and did not want to deal with the issues. When I return with my wife for vacation we will stay somewhere else.
Comment from Hotel Management
May 19, 2017 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by Burton

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
May 19, 2017 by Perry, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Posted Apr 12, 2017
One of the most comfortable beds I've ever slept on away from home. This is my second time on a tear staying here, and I will never stay anywhere else in the Golden Isles but tjis Comfort Inn.
Comment from Hotel Management
Apr 15, 2017 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!.
4 out of 5
Recommended
for Everyone
by A verified traveler from E

Nice quiet and kid friendly.

Posted Apr 6, 2017
Good location, clean room, pool and spa, workout room and good breakfast! the cleaning lady on 4/4/17 was exceptional...she was fast and cleaned EVERYTHING! She is definitely a diamond in the rough!
Comment from Hotel Management
Apr 9, 2017 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
by A verified traveler

Disappointing

Posted Mar 27, 2017
Pros: indoor pool
Cons: customer service attention to detail.. check your pantry for outdated food items
let me start with saying.. I stay at this hotel and my entire family on the same weekend every year in March. We could have stayed in any hotel really there's a hotel on every exit however we like this particular hotel even at premium rate due to the indoor pool and the breakfast (pros). Now.. on our first day the AC was not cooling we called and staff came to try to fix the AC later that day still not working we were then moved to another room which the tub was not draining leaving standing water in the tub. I know things happen beyond our control but it was the lack of customer service I am most disappointed. I was told by the front office staff that the General Manager was not on property on Sunday and that no one else was in charge. I find that hard to believe that the hotel was left without someone in charge. My question is who is in charge to address customer satisfaction when the General Manager isn't on property? is this practice intentional? ohh and to top things off after check in out headed back on the road we notice the sodas we purchased were out dated...EXPIRED is March 26 and my sodas were expired Feb 2017!!! Really??? I am looking for compensation from this experience.
Comment from Hotel Management
Mar 29, 2017 by GM - Comfort Suites Brunswick, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the A/C in the room on your recent visit. The hotel was booked and unfortunately we were not able to relocate you to anther room. I have shared your feedback with Front Desk & Maintenance staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Brunswick.
5 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Mar 29, 2017 by Perry, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by TED

convenient and clean hotel

Posted Mar 20, 2017 on Hotels
It was a good stay - comfortable room -
Comment from Hotel Management
Mar 29, 2017 by Perry, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by A verified traveler

This hotel can't be beat.

Posted Mar 18, 2017 on Hotels
I loved my stay at this hotel. The bed and pillows for super comfortable! The room was very quiet. Everything was very clean. I will definitely want to stay there again when I am in the area.
Comment from Hotel Management
Mar 29, 2017 by Perry, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!