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Reviews of Comfort Suites Golden Isles Gateway

2.5 out of 5
Comfort Suites Golden Isles Gateway
220 Gateway Center Blvd., Brunswick, GA

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 789 reviews" "
Rating 8 - Good. 244 out of 789 reviews" "
Rating 6 - Okay. 120 out of 789 reviews" "
Rating 4 - Poor. 73 out of 789 reviews" "
Rating 2 - Terrible. 53 out of 789 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Donald

Decent value for the price. Property needs some updating but it was fine for one night.
Stayed 1 night in Mar 2024

4/10 Poor

Heerawattie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

BRITTANY

Traveled with family
Such a cute hotel and the staff is super friendly!!
Stayed 1 night in Mar 2024

4/10 Poor

Stephanie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs some updating which is not a huge deal. However, it is just crusty and needs a good cleaning. It just was not clean. Stuff on the bedside tables and headboards of bed. The mattresses were stained. Carpet was gross in the room. Felt like it had a film of greasiness on it or something.
Stayed 1 night in Mar 2024

8/10 Good

Lisa

Stayed 1 night in Mar 2024

4/10 Poor

Fred G

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in dire need of a complete over haul. However, there is no excuse for dirty unkempt facilities.
Stayed 1 night in Mar 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Room was larger than usual, clean and acceptably quiet. Breakfast was marginal.
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated, but clean and well maintained with great staff.
Stayed 1 night in Mar 2024

4/10 Poor

Suzanne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sosha

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying there
Stayed 2 nights in Feb 2024

10/10 Excellent

Rhonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Carolyn

Stayed 2 nights in Feb 2024

10/10 Excellent

Destiny

Stayed 2 nights in Feb 2024

8/10 Good

Ronny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Nicely cleaned.
Stayed 1 night in Feb 2024

4/10 Poor

George

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This motel desperately needs renovation. Everything is tired and worn. The gentleman who was on the desk was very polite and helpful and the breakfast was good. It also was very close to I-95
Stayed 1 night in Feb 2024

10/10 Excellent

Traci

Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
The property is getting tired. Needs some touch ups.
Stayed 1 night in Jan 2024

2/10 Terrible

Catherine

Disliked: Property conditions & facilities
Advertised a pool and gym. Both closed. Bathroom was dusty.
Stayed 1 night in Jan 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Equai

Disliked: Cleanliness, staff & service, property conditions & facilities
Property didn’t meet any of expectations. Room was not accessible. Was given wrong room. Non working bathroom
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The check in clerk was very personable and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Layla

Business traveler
Stayed 1 night in Jan 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Art van

Stayed 1 night in Jan 2024

2/10 Terrible

Dalila M Rosario

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

lonnie

Disliked: Amenities
Covering over the entryway has been in disrepair for over a year, because of that, there was no way to unload your car and escape the rain. There is also mold stained paint on the outside of the facility. Finally the floor in the elevator was extremely sticky as if it was not being mopped properly. That being said, the Staff was pretty friendly and the breakfast was suitable.
Stayed 1 night in Dec 2023

4/10 Poor

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great, but facilities were terribly run down inside and out. Luckily we arrived late and left early the next morning and all we needed to do is sleep. I don't think any dusting had occurred in our room for years along baseboards or beside the mini fridge. The shower was something special. Lots of patching and repairs had been done, poorly, very poorly. Every fixture in the shower was floppy and water gushed out of the wall where the showerhead was and down the wall onto the floor. The gasket for the tub drain was exposed. And every piece of metal, throughout our room, was massively corroded.
Stayed 1 night in Dec 2023

8/10 Good

Kristi

Stayed 1 night in Dec 2023

4/10 Poor

Patricia

Disliked: Property conditions & facilities
Wish I had spent an additional $10 and gone to a better hotel.
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast provided. Would be much better if other meat options be available instead of pork.such as turkey and other non-dairy milk substitutions like Almond or Cashew Milk for cereals.
Stayed 5 nights in Nov 2023

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property has aged but it's a fine place to stay. The surrounding shopping is very convenient.
Stayed 1 night in Dec 2023

10/10 Excellent

melissa

Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

John Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The front entrance was undergoing some renovation
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel is clean but seriously needs an update. The bed was comfortable, but bathoom fixtures were covered in lime scale. Needs work.
Stayed 1 night in Nov 2023

8/10 Good

Jocelyn

Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Traveled with group, Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Chuck

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Dan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the billing started off wrong and they would not look at it till the last day. They never cleaned the room and we had to ask for towels to get clean towels. The toilet leaked and we had to use towels to clean it. The bed was very lumpy and uncomfortable. The manager seemed angry even before we arrived. We have family in the area and would never stay there again. We were very disappointed in the stay. We have usually enjoyed staying with Comfort Suites but this was not good. Also, we are still concerned about the billing. They billed us for 4 nights and would not change it till after we left. They kept saying that it was taxes and it was because Choice, that it was so expensive.
Stayed 4 nights in Oct 2023

6/10 Okay

Beverly

Traveled with family
Liked: Cleanliness, staff & service
Ok, but not restful
We've stayed here before with no issues. However this time our neighbors made sure we knew how thin the walls were. I know that is not a problem of the staff, but of the builders and the neighbors. There were stains from probably hard water around the faucets. Even with it being cool outside, it was like our room would not cool down. Between being hot and the noise in the next room we did not get much sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Natasha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Mariaj

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

AMBER

Stayed 5 nights in Oct 2023

4/10 Poor

Lyndsey

Traveled with family
Disliked: Property conditions & facilities
Very run down and most things are not working.
Stayed 2 nights in Oct 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Breck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Esther

Stayed 1 night in Oct 2023