Posted Feb 15, 2017
Had a late check-in. Check-in was quick and easy. Attendant was courteous. Lobby appeared nice. However, room accommodations were less favorable. Our room was dingy and dirty as well as the restroom. On one of the beds, we found a dirty bath cloth between the sheet and mattress cover. :-(
Comment from Hotel Management
Feb 17, 2017 by Customer Care, Hotel Management
Thank you for reaching out and writing your review. We are glad that you appreciate our staff and the lobby. On the other hand, we are sorry that you were not satisfied with the cleanliness of your room, such as the restroom. This is not the kind of experience we want our valued guests to have. Your feedback will be shared with the hotel management to ensure all guest rooms are up to the Country Inn & Suites standards.