Ratings based on 330 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jan 2, 2018
Hotel was out dated and run down with uncomfortable beds.
Comment from Hotel Management
Jan 10, 2018 by Karen B, Hotel Management
We are in the middle of a total makeover and should have every suite completed by mid-March. getting new carpet, new furnishings, new beds....looking great! Plan to come back soon to experience the new product.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to everything

Posted Dec 5, 2017
Nice staff. Knowledgeable. Hospitable and helpful.
Comment from Hotel Management
Dec 11, 2017 by Karen Bass, GM, Hotel Management
Thanks for your great comments. We do love what we do! Hope to see you every time your travels bring you to Georgia's Golden Isles.
3 out of 5
by A verified traveler from California

Just OK

Posted Oct 24, 2017
Pros: Not very much
Cons: The hotel really needs to be updated and upgraded.
Location: The town of Brunswick itself is totally dead, not much to see or do there. Better to stay in St. Simon or Jekyll Island, much quainter and more to do
I booked this hotel based on the good reviews but after staying there I was pretty disappointed. The hotel really needs to be updated, the decor was old and dated. Our sink drained slowly because it was clogged, the water smelled and tasted like sulfur and my daughter ended up just sleeping on the couch because the pull-out sofa bed was so uncomfortable. Also seemed expensive given the area.
Comment from Hotel Management
Dec 11, 2017 by Karen Bass, GM, Hotel Management
I hate to hear that your experience was so disappointing. We strive to provide an excellent stay for every guest, every time. You are correct that it is time for a makeover. The great news is that we have already started and expect to have phase I completed by Christmas with the remaining suites (all 130 of them) completed by mid-March. We would love to show off the new look the next time you get to the Golden Isles area.
5 out of 5
by Linda

Posted Oct 17, 2017 on Hotels
This is a nice hotel in a great location. We love the breakfast including omelettes to order. I felt this trip that the hotel is showing it's age. The decor is looking a bit tired and the mattress we had should be replaced. Friendly and helpful staff.
Comment from Hotel Management
Dec 11, 2017
Thanks for your kind words. You are certainly not alone in loving the breakfast! We hope you will be as excited as we are that the hotel is getting a whole new look. Renovations have already started. We expect to finish Phase I by Christmas with the remainder to follow. Every suite will be brand new by mid-March. We look forward to showing it off to you the next time your travels bring you to the Golden Isles area.
5 out of 5
Recommended
for Everyone
by A verified traveler from parkland, WA

Love this hotel

Posted Sep 7, 2017
The staff is extremely accommodating and friendly. I love the evening reception with quality drinks. The full breakfast has a huge variety of foods for every taste and appetite.
4 out of 5
by A verified traveler

Memories!

Posted Sep 3, 2017 on Hotels
Embassy Suites holds lots of memoriea for our family. When we decided to take a trip south and saw that there was an Embassy on our route we just had to stay here! Unfortunately, we had an issue with cleanliness and noise. A reminder to check your bedding carefully! Wes, the manager on duty, took care of everything. I was happy to hear they will be doing a full remodel soon!
3 out of 5
by A verified traveler

Stop-over on a road trip

Posted Aug 30, 2017
We wanted a one night stop-over in Brunswick and options were limited. The hotel is huge, few guests, not close to Brunswick, v basic breakfast buffet (cooked to order is an omelette). OK for one night but expensive. The guest laundry was good and the parking was easy and free.
4 out of 5
by Diana

breakfast

Posted Aug 27, 2017 on Hotels
Breakfast was very disappointing. Bacon was undercooked. Scrambled eggs were wet and drippy. Chopped cantaloupe had a funny off taste. Selection of hotel was heavily weighted based on reputation of their fresh breakfast. Turned out to not be worth the cost.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2017
The room was spacious, clean & comfortable. It was Good!
5 out of 5
Recommended
for Everyone
by A verified traveler from Homerville, GA

More than what I expected

Posted Aug 25, 2017
Pros: Mall access, happy hour, friendly staff and the list could go on and on!
Cons: No improvements
Location: Perfect location. We shopped, and caught a movie and never had to get in a car to do so!
This hotel was nestled nicely in the mall area and it was more than what I expected! My family and friends were very pleased and we are planning another trip by the end of the year! Thanks!
Comment from Hotel Management
Aug 25, 2017 by Karen Bass, GM, Hotel Management
Thanks so much for the great review! We will look forward to your next visit. Until then, we wish you safe travels!