The pillows were the worse I've had in any hotel ever. The bed was very uncomfortable. The air handler in the room was so noisy and the lights from the outside were right outside of our room. I paid extra for a "deluxe" room thinking it would be better....got ripped off on this one.
Comment from Hotel Management
Dec 3, 2015 by L. Caldwell, Hotel Management
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the not resting well. There are blackout curtains located directly behind the drapes but apologize that they were not easily located. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.
Once again, thank you for your valued feedback and we hope to have a chance to serve you again whenever your travels bring you back to Brunswick.