Dog's seem to be more important than humans. We were told that dog's are on all levels and can go wherever they want and do whatever they want. We told the clerk that the dog next to us was barking and she said when their parent's return it should quiet down. The floors and walls were not insulated and you could hear the kids walking and jumping with the dog next door until well over 1:00 am in the morning. The clerk was rude as well. The room smelled like dog and there were several stains on the carpet, probably from past dog mishaps. We will never stay in this hotel again. There were several other guests that were not happy as well.
Comment from Hotel Management
Oct 18, 2016 by DEL, Hotel Management
Good afternoon Deb and thank you for taking the time to comment on your recent stay with us. I do apologize for the issues you mentioned. We are a pet friendly hotel and yes, there were more than our usual amount of rooms occupied that had pets. This was partly due to the area being affected by the recent weather event that took place. We are scheduling a carpet cleaning company to come in soon to treat the rooms and hallways.