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Reviews of Microtel Inn & Suites by Wyndham Kingsland Naval Base I-95

2.5 out of 5
Microtel Inn & Suites by Wyndham Kingsland Naval Base I-95
1325 East King Ave. I-95 Exit 3, Kingsland, GA

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1003 reviews" "
Rating 8 - Good. 276 out of 1003 reviews" "
Rating 6 - Okay. 141 out of 1003 reviews" "
Rating 4 - Poor. 76 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Road leading to the property was full of holes and not clearly marked.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Sergio, Thank you for your excellent rating! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was super helpful!
Stayed 2 nights in Apr 2024
Response from Sally on Apr 16, 2024
Thank you so much for your response. Have a wonderful day!

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The tub/shower didn’t drain properly!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Raymond,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager

4/10 Poor

Heather

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches in our bathroom Bath tub & bathroom floor was dirty & had hair all over
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 12, 2024
Dear Heather,We took note of your remark about bathroom cleanliness and roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

8/10 Good

Scott

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 11, 2024
Dear Scott, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

8/10 Good

William

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rate was very good, staff was friendly, room was nice breakfast was good.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear William,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our breakfast, friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

10/10 Excellent

cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the cookies were so good lol Oh, and their breakfast was good.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us, especially our amazing staff, delicious cookies, and tasty breakfast. We hope to welcome you back again soon for another wonderful experience!Sincerely, Hotel Manager

6/10 Okay

Alan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Maid service only made the bed and replenished towels. Counter still had cup rings and bathroom sink was not cleaned.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience caused by the lapse in our housekeeping services. Rest assured, we take your concerns seriously and will address them with our team to ensure that such oversights are rectified promptly. We strive to provide a clean and comfortable environment for all our guests, and we appreciate your valuable input as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience.Sincerely, Hotel Manager

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice facilities.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our facilities clean and enjoyable during your stay. We strive to provide a comfortable and welcoming environment for all our guests. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 Good

Jill

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel- very basic but clean and new. Good area with 95 so close and many dining options.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay at our hotel. We take pride in providing a clean and new environment for our guests to enjoy. It's wonderful to know that you found our location convenient with easy access to Route 95 and plenty of dining options nearby. We hope to welcome you back soon for another pleasant experience.Sincerely, Hotel Manager

10/10 Excellent

dena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is still under construction Not their fault, but still messy.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by the ongoing construction in the area. While it's beyond our control, we appreciate your understanding and patience. We hope to welcome you back soon for a more enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and welcoming!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 5, 2024
Dear Kathleen,Thank you for your positive feedback about our staff! We're delighted to hear that our team provided great service and was helpful during your stay. We strive to ensure that our staff members are friendly, attentive, and knowledgeable, and it's wonderful to know that they made a positive impression on you. We look forward to welcoming you back and providing you with another outstanding experience in the future.SincerelyHotel Manager

8/10 Good

Alain, Skaneateles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Dear Alain, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was off Rt 95, staff was great, room was comfortable, WIFI was great too.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 4, 2024
Dear Arlene,Thank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.SincerelyHotel Manager

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!!!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay with us. We look forward to welcoming you back soon for another memorable experience!Sincerely, Hotel Manager

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant safe Easy check in Clean room
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you found your stay pleasant, safe, and convenient. Our team works hard to ensure a seamless check-in experience and maintain cleanliness throughout our property. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Carla,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

6/10 Okay

Lee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Phone and tv did not work
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Lee,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager

2/10 Terrible

Richard

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Don’t stay here.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Richard,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

10/10 Excellent

Dubiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Dubiel,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

2/10 Terrible

Phil

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked this hotel with the expectations of relaxing our travel weary bodies in the hot tub that was supposed to be available. It was NOT in working order. Such a disappointment for a traveller with disabilities 😞
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Phil,Thank you for the stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.SincerelyHotel Manager

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly desk clerk on check-in. My room was super-nice, freshly renovated and clean.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Joe, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am glad you had a smooth check-in. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, basic motel, rooms were small, but comfortable. Staff friendly , breakfast was basic , nice quiet place.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Shirley,Thank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.SincerelyHotel Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Amy,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager

10/10 Excellent

Marzena

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star 🌟
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 23, 2024
Dear Guest,Thank you for the feedback. We are delighted to hear that you are glad about your experience with us. Providing excellent service and ensuring our guests have a positive stay is our top priority. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Luisa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs and the staff were excellent.
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 23, 2024
Dear Guest,Thank you for the comments. We are thrilled to note that you liked the staff service and met your needs. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

10/10 Excellent

cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Michele at the front was excellent she took good care of my family very friendly and helpful
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 23, 2024
Dear Guest,Thank you for the positive comments. We are thrilled to hear that Michele at the front desk took excellent care of your family during your stay. We pride ourselves on providing friendly and helpful service, and it's wonderful to know that Michele went above and beyond to ensure your satisfaction. We look forward to welcoming you and your family back in the future.Sincerely,Hotel Manager.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 23, 2024
Dear Guest,Thank you for the feedback. I am personally very glad to hear your comment about our great service. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Kathryn, Christiansburg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 23, 2024
Dear Guest,Thank you for your kind review. I’m very pleased that you had such a great time during your stay with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Henrita, Navan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and mostly updated. Our room still smelled a bit like paint. The doors are still old and a bit battered … our bathroom door was difficult to close. Not soundproof at all, could her people talking in the hallway easily and could hear muffled talking from the room next door. Also room does slammed shut which was very loud. I would not stay here again.
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 23, 2024
Dear Henrita,Thank you for sharing your experience. It's nice to see that you found the clean room and an overall good experience. But, we apologize that we let you down in some way. We will use your comments as we change and improvement. We're improving daily and are certain that your next experience will be great. I hope that you will try us again.Sincerely,Hotel Manager.

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service! Woman at the front desk was so helpful and kind! Love the new rooms and the updates in the bathroom! We’ll definitely come back!
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 23, 2024
Dear Kristina,Thank you for the comments. We are thrilled to hear that you had a wonderful experience with our customer service and that the woman at the front desk was helpful and kind. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

10/10 Excellent

donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet. Very good breakfast. Nice staff. Tv hard to work
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 23, 2024
Dear Guest,Thank you for the review. We are thrilled to hear that you found our staff service, clean rooms, and breakfast to be enjoyable. We will use your comments and make decisions every day that lead us closer and closer to being the best hotel in the area. Our assurance to you is this: Staying with us again will give you a great experience. I hope that you will give us another chance to serve you again.Sincerely,Hotel Manager.

10/10 Excellent

Peg

Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Peg, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy and convenient
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that your stay was easy and convenient. If you have any suggestions or if there's anything specific you enjoyed, please feel free to share. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

8/10 Good

Shenna

Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating.It is really encouraging.We feel proud when we get such ratings and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Dianne

Traveled with family
property was being renovated. room we were assigned was newly done.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Guest,We appreciate you sharing your feedback with us. It's wonderful to hear that you enjoyed one of our newly renovated rooms during your stay. Renovations are part of our ongoing efforts to enhance our guests' experience, and we're glad you had a positive impression. If there's anything specific you liked or if you have suggestions for improvement, feel free to let us know. We look forward to welcoming you back once all renovations are complete.Sincerely, Hotel Manager

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop! Got there super late... Staff was quick and easy to deal with... Room was neat and clean!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Guest,Thank you for taking the time to share your experience! We're thrilled to hear that your late check-in was quick and easy, and that you found your room neat and clean. If there's anything else you'd like to share or if you have suggestions for improvement, feel free to let us know. We hope to have the pleasure of welcoming you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Ashanta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The person above me shakes my bed when walking around, they’re renovating but I think they just painted over what needed to be replaced or cleaned. The woman at the front desk was amazing, you get what you pay for.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Guest,Thank you for sharing your experience with us. We appreciate your understanding during our renovation period. It's great to hear that our front desk staff, especially the woman you mentioned, provided excellent service.We apologize for any inconvenience caused by the renovations and noise from other guests. Your feedback is valuable, and we'll use it to improve our services.If your travels bring you back to [Location], we would love the opportunity to provide you with an even better experience.Sincerely, Hotel Manager

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in Michelle was awesome! She helped us find a dining location OPS and even called to find out if they were still open. The morning staff were very friendly and asked if there was anything we needed. Breakfast area was well stocked with several choices. Overall a great place to stay when traveling.
Response from Hotel Manager on Mar 11, 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that Michelle provided excellent service and went above and beyond to assist you, and that the morning staff continued to make your stay enjoyable. It's fantastic to know you found our breakfast offerings to your satisfaction.We appreciate your kind words and look forward to welcoming you back to [Hotel Name] on your future travels.Sincerely, Hotel Manager

10/10 Excellent

dena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the room. It was new, clean, and well appointed. The only problem was, NO CLOSETS> They just give you pegs on the wall. Doesn't work if you stay more than one night. It was close to the highway and many eateries. Th e area is a major construction site. Very dangerous in the dark.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 7, 2024
Dear dena, Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

8/10 Good

Andria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stop!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 6, 2024
Dear Andria, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

8/10 Good

CAMERON J.

Traveled with partner
Our room was very clean and well prepared , also just remodeled. Room 216 on floor two. However, when the room above us drains their tub the sound of water draining was extremely loud ... very loud. The drain pipe must be in the wall betweeb our bed and BR . It was very loud. Surprisingly loud. I was once told hotels give their worst rooms to guests that book thru outside discount services versus those that book direct. Makes me wonder if that could b true??
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 28, 2024
Dear CAMERON J, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

6/10 Okay

John

Traveled with family
Nice property, but a lot of construction in the area. The word “micro” comes in mind—smallest room I’ve ever stayed in .
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 27, 2024
Dear John, Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort, safe, good breakfast
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 27, 2024
Dear Tina,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our breakfast, friendly staff's hospitality and convenient location. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 27, 2024
Dear Ashley,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Smells like paint and glue due to remodeling. Noisy. TV freezer and buffers. Elevator acts up. Sometimes have to call it 3 or 4 times before it actually comes. The call light goes out and needs repushing
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 24, 2024
Dear John,Thank you for your time and efforts to post this review. I’m truly sorry that you had an unpleasant experience with us because of some maintenance issues and other problems. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

8/10 Good

Jeff

Stayed 1 night in Feb 2024
Response from Hotel Manager. on Mar 23, 2024
Dear Guest,Thank you for your feedback. We are happy to hear that you enjoyed your stay. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

6/10 Okay

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is being renovated which is good. The staff are very pleasant. My complaint is that there is very little breakfast to choose from.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 23, 2024
Dear Brigitte,Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciate our ongoing renovations and that our staff provided pleasant service during your stay. However, we apologize for any disappointment you experienced with the breakfast options. We understand the importance of a satisfying breakfast and will review our offerings to ensure a wider variety of choices for our guests. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future to provide you with an improved breakfast experience.SincerelyHotel Manager

8/10 Good

Tami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights in a newly updated room. The property was nice and although much of the hotel was being remodeled, we really were not inconvenienced by it. Our room was nice but seemed a bit unfinished. Nowhere to hand bath towels, strange hanger placement- they hang on the wall , one about 2 feet off the floor and 2 more above it about every 2 feet. Not really usable. Air-conditioner was older and very loud. Hot breakfast available They make sure to tell you multiple times that you are not allowed to take food out of the dining area. Overall, for the price, it is a decent value, We would return if it was a better price than others.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 20, 2024
Dear Tami, Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager