Ratings based on 153 Verified Reviews

3.4 out of 5
55% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from US

First & Last Stsy

Posted Oct 17, 2016
Location: Lots of good eating places right by & not from from main attractions that may be going on
Check in was ok. The whole 3rd floor smelt like cooking grease. The bed comforters were not fresh. They along with the windows and mirrors were covered in nicotine. The bedskirt had cigarette holes in it. It was my fault for not double checking that I was getting a smoke-free room. We had reserved 2 nights. Got there late Friday night. Left for the festival early Saturday morning at 5:30am. We returned back to the room Saturday afternoon & our key card failed. My husband went to the front desk and the lady told him to keep it away from his cell phone from now on. He keeps his cell, when carrying it, on his left and keeps his wallet in his right back pocket. I couldn't make myself stay there another minute. We gathered our bags and left. Will never stay there nor recommend again
Comment from Hotel Management
Oct 21, 2016 by Tammie Lippens-general manager, Hotel Management
I do apologize for the smell, however, people being displaced from the hurricane probably did some cooking in the room. We do strive to improve where ever we can. I will get with hk staff to ensure that even the smoking rooms should smell clean and fresh.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
1 out of 5
by A verified traveler from fayetteville nc

Manager Tammy was super rude

Posted Sep 12, 2016 on Hotels
The room smelled like mildew, but the hallways smelled like a strong scent of pine sol. My card was charged seven times. When I called the Manager Tammy would not let me speak and hung up the phone on me. There was hair in the tubs and food under the beds. The towels had brown marks on them The beds were hard. I was very disappointed. I normally would not stay in a econo lodge and surely will never stay in this one again. Over a 1,000.00 pending charges to my card for a 292.00 stay.
Comment from Hotel Management
Oct 21, 2016 by General Manager, Hotel Management
I do apogize if our staff was rude. As explained we try to make all guests happy and satisfied. As I understand the main problem was with credit card issues. I know these have been resolved and we do have training and meetings with the staff to ensure proper billing procedures to avoid such problems. Any other problems was addressed after the conversation and not during your stay. However, i have instructed hk to double check behing them.
1 out of 5
by A verified traveler

DO NOT STAY HERE!

Posted Sep 2, 2016 on Hotels
Horrible. Dirty. Worst continental breakfast I've ever experienced. Terrible coffee. Hallways smelled like stale smoke. Bedbug in bed!!!!!! NEVER AGAIN.
Comment from Hotel Management
Oct 21, 2016 by General Manager, Hotel Management
Please tell me what would make the continental breakfast better, I am always open to guest suggestions, has far as bed bugs. We take routine preventative maintenance on all rooms to ensure the safety and health from these kind of bugs as well as the rest of all pests.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Nice hotel

Posted Aug 22, 2016
This hotel was good for a 2 night stay. The continental breakfast was simple but nice. Staff was friendly. There's an elevator for upper floors. The room was clean, saw a few hairs on the bathroom floor, but wasn't that big of a deal. The hotel is literally right beside a Golden Corral & Smithfield's BBQ & Chicken. Ocean Isle is about 15 minutes away & Myrtle/North Myrtle Beach is about 30-40 minutes away. It's not really close to any attractions, that I can think of, but if that doesnt bother you then it's a great place to stay.
Comment from Hotel Management
Aug 23, 2016 by Tammie-general manager, Hotel Management
Thank you for your kind comments.. we hope you will stay with us again ..
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 16, 2016 on Hotels
2 out of 5
by A verified traveler

Happy to find a room on Sat. night at fair price

Posted Aug 15, 2016
Pros: The desk clerk was the best feature.
Cons: The cleanliness could certainly be improved.
Location: The location was what we needed to be near family living by beach.
Happy to find a room on Sat. night at fair price, but room we booked was not available when we arrived. The desk clerk was very accommodating and made every effort to please, by providing us with what she had. The bathroom floor had quite a bit of hair on it, and the sofa bed on which I slept needed cleaning.
2 out of 5
by A verified traveler from ohio

Decent hotel but very poor room layout and set up.

Posted Aug 8, 2016
Pros: Staff and lobby.
Cons: Room needs everything re-done.
Hotel lobby was nice but the room was awful. Poor layout and amenities. Bugs in bathroom and rust all over bath tub ledge. Will not stay there again.
2 out of 5
by Andrew

Needs Help

Posted Aug 5, 2016 on Hotels
Bed was like a rock. Motel is tired, needs refurbished!
Comment from Hotel Management
Aug 7, 2016 by General Manager, Hotel Management
Thank you for your comments.We are working hard to improve the quality of Econolodge inn & suites.