Ratings based on 299 Verified Reviews

4.4 out of 5
86% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great hotel, excellent service,rooms are very comf

Posted Jan 7, 2018
We had a great time with my family and a couple days during our stay at Crown Plaza was just great. Breakfast was unbelievable and service made us feel like home.
Comment from Hotel Management
Jan 10, 2018 by Karolina Grazulyte, Guest Relations Manager , Hotel Management
Dear Joe, thank you very much for your stay and your feedback. We are glad to hear that your you enjoyed your stay! I will forward your amazing comment to our breakfast team. We hope to welcome you again soon. Warm regards, Karolina Grazulyte, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from brisbane, australia

Posted Jan 4, 2018
My 8 year old daughter and I travelled from Australia and arrived at the hotel in the evening. The staff where excellent and the roo was very comfortable. We had breakfast included in our stay which had a nice variety of foods. We had an overall nice stay. Using the shuttle bus to and from the airport was also very easy.
Comment from Hotel Management
Jan 4, 2018 by Karolina Grazulyte, Guest Relations Manager, Hotel Management
Dear Valerie, thank you very much for your stay and your comment.We are proud to read that you enjoyed your breakfast, find our staff helpful, room comfortable. We truly looking forward to welcome you again soon. Warm regards, Karolina Grazulyte, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel with convenient location

Posted Dec 31, 2017
Great hotel for a great price. Very friendly and helpful staff. Room was very clean well maintained. The only improvement the hotel can do is with a better variety of breakfast.
Comment from Hotel Management
Jan 4, 2018 by Karolina Grazulyte, Guest Relations Manager , Hotel Management
Dear Mes, thank you very much for choosing Crowne Plaza and thank you for your feedback. It is great to hear that you enjoyed your stray. Warm regards, Karolina Grazulyte, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Very lovely hotel, close to the airport

Posted Dec 30, 2017
Good hotel, lovely staff. Good breakfast and good shuttle service
Comment from Hotel Management
Jan 4, 2018 by Karolina Grazulyte, Guest Relations Manager , Hotel Management
Dear Abe, thank you very much for your stay and for the feedback. We are glad that you enjoyed your stay and looking forward to welcome you again. Warm regards, Karolina Grazulyte
5 out of 5
by Espen

Great hotel and very nice rooms.

Posted Nov 16, 2017 on Hotels
Just a short stay but very nice rooms
Comment from Hotel Management
Nov 20, 2017
Dear Espen, Thank you for your stay. We are proud to read that you found our hotel great! I thank you for your feedback and we look forward welcoming you back in the near future. Best wishes, Karolina Grazulyte Guest Relations Manager
3 out of 5
by A verified traveler from Tokyo

No fridge in the room

Posted Nov 11, 2017
No fridge in the room. it's very inconvenient for tourist.
Comment from Hotel Management
Nov 13, 2017 by Roserie de Wild/Front Office Manager, Hotel Management
Dear Dice, thank you very much for your stay. There is some space available in the mini-bar which can be used for personal items. However a larger fridge is available at reception. We look forward to welcome you back in the near future.
5 out of 5
by Kathleen

Posted Oct 16, 2017 on Hotels
Comment from Hotel Management
Oct 23, 2017
Dear Kathleen, thank you very much for your stay and great score, really appreciated. We truly look forward welcoming you back in the near future. Warm regards Roserie de Wild Front office manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sidney Ohio USA

Nice hotel close to airport with free bus pickup

Posted Oct 8, 2017 on Orbitz
Airport pick up bus was the best ; staff was very useful about trip to Leuven; everything was as expected. Price was reasonable
Comment from Hotel Management
Oct 17, 2017 by Roserie, Hotel Management
Thank you very much for your stay and great feedback. We look forward welcoming you soon back. Warm regards Roserie de Wild Front office manager
5 out of 5
by A verified traveler

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Oct 17, 2017
Thank you very much for your stay and great rating. We look forward welcoming you back in the near future. Warm regards Roserie de Wild Front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas

Excellent hotel very close to airport

Posted Sep 18, 2017
Everything was excellent. Hotel is new and prestine. Staff are friendly and food is good. Overall a very positive experience. I'd give it 5 stars
Comment from Hotel Management
Sep 20, 2017 by Erica, Hotel Management
Dear Guest, Thank you for your nice feedback! Kind Regards, Erica R. Jr. Operations Manager