Ratings based on 1,205 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Boulder, CO

Nice place close to airport

Posted Dec 7, 2017
Pros: Location and clean. Good value.
Cons: They could advertise the ability to get an early shuttle.
Location: We took the shuttle back to the airport and took the train into Brussels center for Christmas Market and dinner. Very convenient.
We were arriving late so did not want to drive far for a hotel that night. This one was about 5-10 min from the airport. This fit the bill perfectly. Definitely very clean and comfortable (though the top floor has more plane noise than the others). Staff was multilingual and very helpful with directions. . Bar and restaurant were limited but adequate. Free shuttle was very convenient and made accessing Brussels from the airport by train easy. They do not advertise but you can arrange for an early drop off which would have saved us a day of car rental as well. Would definitely stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Convenient location

Posted Dec 4, 2017
Pros: Location
Cons: Rooms could use a little TLC
Location: Close to airport.
For a quick one night stay near airport to catch an early morning flight this hotel is good. Would not recommend for longer stays. Friendly staff. Shuttle to airport timely arrives as promised,
2 out of 5
by A verified traveler

Posted Dec 1, 2017
Pros: proximity to Brussels airport and shuttle service
Does not seem like 4 star hotel. breakfast is routine and very ordinary. room cleaning is terrible. bed sheets were not changed just rearranged. Only 1 500ml bottle water complimentary for 4 night stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boulder CO

Great hotel to use when arriving late at Airport

Posted Nov 28, 2017
Pros: Shuttle service. Breakfast, food and bar available. Quite clean room. Helpful staff.
Cons: Better dinner menu.
Arrived late and only 5 minutes from the Brussels Airport. Free shuttle service every 20 or 30 min. If you are touring Brussels you can take the shuttle back to the Airport and take the train into the center of town. Driving is very confusing so not driving is best,
4 out of 5
by A verified traveler from Montreal

Very close to the Brussels airport, free shuttle

Posted Nov 15, 2017
Pros: Very close to the Brussels airport, free shuttle
As I was not at the hotel for a long stay (chose this hotel because so close to the airport) so was just there overnight. Rooms were clean, bed very comfortable. The restaurant had good choices of meals and not expensive. Quality of the food was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan USA

good for overnight near airport

Posted Oct 20, 2017
Pros: Friendly staff for an airport hotel. Nice ambiance.
Cons: Offer a cheaper continental breakfast.
Location: Didn't see anything nearby except the airport. Not far into the city.
Excellent shuttle service, food is OK, breakfast is expensive so skip it. The check in was fast, room was very clean though not spacious. Had an extra day there so took train from airport into city. Fast and easy train service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very convenient and friendly

Posted Oct 16, 2017
Pros: See above
Cons: see above
Location: Great location for overnight stay at airport.
Hotel staff were exceptional. Room clean and comfortable. Had a late night arrival and staff arranged after hours shuttle from airport. Very impressed with hotel, staff and service. The only slight negative was that we were told to go to the information desk at airport to have them call to arrange shuttle. But Info desk closes at an earlier time then our arrival. Fortunately a guard used his phone to call and make arrangements. The driver was at pick-up area by the time we got there. Was very efficient and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

nice hotel close to airport and good shuttle

Posted Oct 9, 2017
Nice walk in the area to nearby village c/w restaurants
3 out of 5
by A verified traveler

Posted Oct 8, 2017
Price is expensive Cleaning And Towels not so good Staffs are excellent
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA USA

Hotel close to the Brussels airport

Posted Oct 5, 2017
Cons: Installing a direct phone line from the airport bus depot. A continental breakfast service could be included.
Location: Fine.
We got into the airport after midnight, looking for their free shuttle service, we find the board next to bus stop with a message board giving instructions to call this number +32 02 725 .... for pick up (regular scheduled rides stop at 11:30 pm) ... the phone number never worked. We took a taxi, the cynical driver started laughing after telling him the destination .... it is within walking distance -he said-; still, he charged us 20 euros for the two minute drive. Even though it was past 1:00 am by now, the reservations were still on, thank goodness. Make certain that phone number works all the time !!