Ratings based on 222 Verified Reviews

3.3 out of 5
61% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 8, 2017
Very friendly staff and nice TV in the room, with lots of channels. Bed very comfortable and breakfast good.
Comment from Hotel Management
Jul 11, 2017 by Thon Hotel Brussels Airport, Hotel Management
Dear Guest, Thanks for your nice comments about the hotel staff and the room. Nice to learn you enjoyed your stay. Hope to see you again soon! Kind regards, Eline Egter van Wissekerke Front Office Manager
5 out of 5
by A verified traveler

Posted Jun 10, 2017 on Hotels
Comment from Hotel Management
Jul 11, 2017 by Eline, Hotel Management
Dear Guest, Many thanks for your excellent rating! Hope to see you again soon! Kind regards, Eline Egter van Wissekerke Front Office Manager
4 out of 5
by A verified traveler

Good choice for a business hotel

Posted Sep 20, 2016 on Hotels
very friendly and efficient staff, the room is nice and very clean. The full sized bed is a bit soft and as a single I still would have liked the extra pillow. The WiFi is free but its weak - OK for e-mail but not for streaming or large files. Basically a very good and cost effective business hotel near the airport, NATO HQ, Eurocontrol, etc. Recommended for business travellers
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your nice review about your recent stay in Thon Hotel Brussels Airport. Hope we can welcome you back in the near future! With kind regards, Eline Egter van Wissekerke Front Office Manager
2 out of 5
by A verified traveler from London

brussel airport hotel

Posted Sep 5, 2016 on Hotels
not really a good place if you don't have a car
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feed back. The nearest bus stop is situated at 2 minutes walking distance and the train station at 10 minutes. Within 20 minutes by bus or train you are in the heart of Brussels. Hope we can welcome you back very soon! Kind regards, Eline Egter van Wissekerke Front Office Manager
3 out of 5
by Thomas from Sarajevo

Only if you must

Posted Jul 12, 2016 on Hotels
Place was dead on Euroe 2016 night even. The bar and restaurant were closed so I went to another hotel nearby.
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Dear Thomas, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lydia Collier
5 out of 5
by Ian

Posted Jun 28, 2016 on Hotels
Comment from Hotel Management
Jul 3, 2016 by Eline, Hotel Management
Dear Ian, Thank you for your review. Hope we can welcome you back soon in Thon Hotel Brussels Airport! With kind regards, Eline Egter van Wissekerke
4 out of 5
by Thomas from Phila

Airport Hotel

Posted Mar 21, 2016 on Hotels
Good airport hotel, free airport shuttle, Restaurant closed Fri-Sun so your only food option is the hotel across the parking lot. Nothing in walking distance really either
Comment from Hotel Management
Mar 28, 2016 by Eline, Hotel Management
Dear Thomas, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lydia Collier
5 out of 5
by Tamara from Phoenix, Arizona USA

Rest for the quick airport traveler

Posted Dec 22, 2015 on Hotels
Even though I arrived in the middle of the night, my accommodations were ready and quickly registered. I thoroughly enjoyed the European style breakfast and the availability of a regular scheduled airport shuttle back to the airport.
Comment from Hotel Management
Jan 18, 2016 by Eline, Hotel Management
Dear Tamara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lydia Collier
1 out of 5
by Stenton

Mould Covered Bathroom

Posted Dec 6, 2015 on Hotels
Hotel shuttles don't run for most of the day, wasn't able to catch it from the airport on arrival or to the airport on departure. Room was small, but so are most rooms in the area. Staff was friendly, no complaints at all. Still I think it was the worst hotel I have ever stayed at, mainly because the room was COVERED in mold, worst I have ever seen. I could understand if it was in a hidden area that perhaps maintenance cannot easily see but this was extremely visible and very bad. I took pictures and will complain to the local health inspectors.
3 out of 5
by Loader

Average hotel

Posted Nov 16, 2015 on Hotels
Located 5 minutes from airport. Disappointed to discover that the restaurant was not open, due to staff holidays....Breakfast was average, but very friendly guy on the reception desk.
Comment from Hotel Management
Jan 18, 2016 by Eline, Hotel Management
Dear Loader, Thank you for taking the time to share your feedback. I am glad to see that you liked the welcome in our hotel and the location. It is correct that our restaurant was closed during the holidays but there are several restaurants on walking distance and it is possible to have food delivered to the room. We hope to welcome you back to our hotel very soon! Sincerely, Lydia Collier