Ratings based on 137 Verified Reviews

3.8 out of 5
79% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 20, 2017 on Hotels
3 out of 5
by A verified traveler

Can't recommend without a big face lift.

Posted Apr 12, 2017 on Hotels
The staff was friendly enough and very helpful. The lobby was nice and clean as well. The bed was very comfortable and the Internet worked very well. However, the room was pretty run down and grimy. The tile in the bathroom was stained black with grime, the carpet looks like it hasn't been cleaned or replaced in decades, and the whole room smelled of stale smoke. Housekeeping also didn't take care of the room until we mentioned something on the day of our last night of the stay. Overall, I feel like this hotel needs some updates and a good remodel in the rooms and it would bring it in line with the cost.
3 out of 5
for Everyone
by A verified traveler

Price doesn't match service.

Posted Mar 25, 2017
Would only recommend for business trips due to location.
5 out of 5
by A verified traveler

Convenient and super comfortable hotel

Posted Dec 10, 2016 on Hotels
Great stay! Walking distance to my business location. So convenient to get to from the airport. Public bus transportation super easy. Excellent room - spacious and clean. Only ate dinner in the hotel and it was delicious. Definitely staying here again on my next visit.
2 out of 5
by A verified traveler from uk

Room needs cleaning.

Posted Oct 8, 2016
Tired hotel and incredibly overpriced for its standards
5 out of 5
for Everyone
by A verified traveler

Posted Jun 25, 2016
Very helpfull staff.Very nice hotel.Would come again there.
3 out of 5
by Shaun from Leyland

Nice hotel, great staff!

Posted May 3, 2016 on Hotels
Stayed here for a week whilst working at the Belgian army base about 1km away. Location was great for work, but there is absolutely nothing else in the neighbourhood other than the hotel. The staff were great, very friendly and helpful. Room service was very prompt and the food was always hot, but it is a very limited menu.
4 out of 5
for Everyone
by A verified traveler from Minnesota

Friendly stay close to the airport

Posted Oct 25, 2015
Pros: Proximity to airport as well as access on bus line for trip to town. Friendly staff that was helpful and accommodating.
Cons: Limited shuttle hours to the airport.
Location: It's on a bus line with about a 30 minute ride to the city center. About 10 minutes to the airport. No other amenities in the vicinity.
The hotel staff was friendly and helpful. The rooms are clean and the restaurant had good food.
5 out of 5
by Steve from Chadderton

Excellent hotel (one night stay)

Posted Aug 16, 2015 on Hotels
Our first hotel after driving from Manchester overnight, staff were very friendly and attentive, they supplied us with a very reasonable quick meal. Hotel and room were very clean, excellent secure underground parking. Tea/coffee making facilities in room, fully air conditioned and an excellent breakfast. Would definitely stay again. Stayed July 2015, travelled with family http://www.tripadvisor.ca/ShowUserReviews-g950781-d206699-r299847012-Mercure_Brussels_Airport-Evere_Brussels.html#
5 out of 5
by mohammed from bahrain


Posted Aug 8, 2015 on Hotels
Nice hotel good stay