Daily continental breakfast (EUR 18 per person)
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Reviews of B-aparthotel Ambiorix

3 out of 5
B-aparthotel Ambiorix
Square Ambiorix 28, Brussels

Reviews

8.0

Very Good

Rating 10 - Excellent. 174 out of 579 reviews" "
Rating 8 - Good. 285 out of 579 reviews" "
Rating 6 - Okay. 83 out of 579 reviews" "
Rating 4 - Poor. 20 out of 579 reviews" "
Rating 2 - Terrible. 17 out of 579 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

BLUEBERRY

Stayed 1 night in Feb 2024
Response from B-aparthotel Team on Feb 19, 2024
Dear Blueberry,Thank you for your feedback.Best regards,

6/10 Okay

Charles, Homestead

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a very convenient location, close to transportation and walking distance to many sites. Room was dirty and had a very musty smell throughout.
Stayed 3 nights in Jan 2024
Response from Team B-aparthotels on Jan 26, 2024
Dear Charles, Thank you for your feedback! We're sorry to read your stay with us didn't go as expected! I'm checking with our housekeeping manager what went wrong.We're sorry for the inconvenience you have experienced because of this & hope you anyway enjoyed your stay in Brussels. Kind regards & have a nice day,

8/10 Good

helga

Stayed 2 nights in Dec 2023
Response from Team B-aparthotels on Jan 18, 2024
Dear Helga, Thank you for your feedback! We're happy to see you have enjoyed your stay with us & hope to welcome you back again in the future.Kind regards & have a wonderful day,

10/10 Excellent

Symeon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Team B-aparthotels on Dec 8, 2023
Dear Symeon, Thank you for your feedback! We're happy to see you have enjoyed your stay with us & hope to welcome you back in the future! Kind regards & have a wonderful day,

8/10 Good

Marc

Stayed 1 night in Nov 2023
Response from B-aparthotels team on Dec 27, 2023
thank you

10/10 Excellent

Martin M

Stayed 5 nights in Nov 2023
Response from B-aparthotels team on Dec 27, 2023
thank you !

4/10 Poor

Orla

Stayed 2 nights in Oct 2023
Response from Team B-aparthotels on Oct 19, 2023
Dear Orla, We're sorry to hear your stay with us didn't go as you expected. We hope you anyway enjoyed your stay in Brussels & hope to welcome you back in the future. Kind regards & have a nice day,

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Team B-aparthotels on Sep 29, 2023
Dear Mike, Thank you for your feedback! We're happy to see you have enjoyed your stay with us & hope to welcome you back in the future! Kind regards & have a wonderful day,

10/10 Excellent

mouenis

Stayed 4 nights in Aug 2023
Response from Team B-aparthotels on Sep 6, 2023
Dear Mouenis, Thank you for your feedback! We're happy to see you have enjoyed your stay with us in Brussels & hope to welcome you back in the future! Kind regards & have a wonderful day,

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location, room was great and had everything we needed.
Stayed 4 nights in Aug 2023
Response from Team B-aparthotels on Aug 22, 2023
Dear Thomas, Thank you for your feedback! We're happy to see you have enjoyed your stay with us & hope to welcome you back soon! Kind regards & have a wonderful day,

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Good location
Great location, good links to the rest of the city through public transport. Needs refurbishing, quite tired and rundown. Minimal gym, but better than none and free laundry facilities which were most welcomed. Make sure you contact them in advance to get check-in instructions. We didn’t get them and it was a nightmare getting in. However, management was responsive to comments and addressed the situation promptly.
Stayed 5 nights in Aug 2023
Response from Team B-aparthotels on Aug 22, 2023
Dear, Thank you for your feedback! We're sorry to hear your stay with us didn't go as expected. All check-in instructions are send before the arrival date. However, sometimes our mails arrive in the spam folder. If you book through a third party, they have to send the provided instructions to you. We anyway hope you have enjoyed your stay in Brussels & hope to welcome you back in the future.Kind regards & have a nice day,

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service
The room and bathroom were very clean but the decor and fittings were a little dated. We had a kitchen area which was well equipped and very clean and had a hob, microwave, kettle, toaster, coffee machine and fridge. The bedroom had a huge bed which was very comfortable. Our teenagers slept on the bed settee which was comfortable too. The rooms were bright and airy and had blackout curtains. All rooms overlooked a beautiful park that we used a lot and it had a little kiosk serving drinks. The staff were very friendly and helpful. We booked the car park which is at the side of the hotel and was very safe and secure. It is underground and was a little challenging with our 7 seater but manageable. We enjoyed our stay very much and would use the hotel again.
Stayed 4 nights in Aug 2023
Response from Team B-aparthotels on Aug 21, 2023
Dear Clare, Thank you for your feedback! We're happy to see you enjoyed your stay in Brussels with us & hope to welcome you again in the future! Kind regards & have a wonderful day,

8/10 Good

Rita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and tidy and staff were very friendly and helpful.
Stayed 3 nights in Aug 2023
Response from B-aparthotel Team on Aug 17, 2023
Dear Rita,Thank you for your comment.Have a nice day,

6/10 Okay

naveen

Traveled with family
Liked: Staff & service, room comfort
Good size but no maintenance.
Apartment size was good , but floor carpet was very dirty and smelly , apartment smell was bad. Looks like rooms was not opened for long time. Kitchen utensils were only 2 . Dish washer was blocked and we could not open to use. Nice location, apartment maintenance was bad.
Stayed 4 nights in Aug 2023
Response from B-aparthotel Team on Aug 11, 2023
Dear Naveen,Thank you for your comment.We highly regret that your did not enjoy your stay. Have you informed the reception about all your issues?Best regards,

10/10 Excellent

Peter

Stayed 2 nights in Mar 2023
Response from Team B-aparthotels on Aug 4, 2023
Dear Peter, Thank you for your feedback! We're happy to see you have enjoyed your stay with us & hope to welcome you back in the future. Kind regards & have a wonderful day,

8/10 Good

Gearoid

Stayed 2 nights in Jul 2023
Response from Team B-aparthotels on Jul 24, 2023
Dear Gearoid,Thank you for your feedback! We're happy to see you have enjoyed your stay at B-aparthotel Ambiorix in Brussels and hope to welcome you again. Kind regards,

4/10 Poor

Anita

Stayed 2 nights in Jul 2023
Response from B-aparthotel Team on Aug 8, 2023
Dear Anita,Thank you for your comment.Best regards,

10/10 Excellent

Ib Kok

Stayed 2 nights in Jul 2023
Response from Team B-aparthotels on Jul 17, 2023
Dear Ib Kok, Thank you for your positive feedback! We hope to welcome you back in the future! Kind regards, Team B-aparthotels

10/10 Excellent

Bent

Stayed 5 nights in Jun 2023
Response from B-aparthotel Team on Jun 28, 2023
Dear Bent,Thank you so much!Best regards,

8/10 Good

Silvia

Stayed 2 nights in Jun 2023
Response from B-aparthotel Team on Jun 28, 2023
Dear Silvia,Thank you so much!Best regards,

8/10 Good

Roy

Stayed 3 nights in Jun 2023
Response from B-aparthotels team on Jun 21, 2023
Dear Roy,thank you very much.we appreciate your feedback.Looking forward to welcoming you again.Best Regards

8/10 Good

kevin

Stayed 4 nights in Jun 2023
Response from B-aparthotels team on Jun 21, 2023
Dear Kevin,thank you very much.we appreciate your feedback.Looking forward to welcoming you again.Best Regards

10/10 Excellent

KUMIKO

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice staffs
We stayed about 2 weeks and we were satisfied with them. The staffs are friendly, kind and nice! There are small kitchen in the room and free laundry helped a lot for us. Good location and easy to sightseeing.
Stayed 12 nights in Apr 2023
Response from B-aparthotels on Apr 17, 2023
Dear Kumiko, Many thanks for choosing our hotel and for your comment. We our really happy that everything went as you wished.We hope to see you again very soon. Kind regards,

10/10 Excellent

Dermott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome. Good Value. Very nice room and have requested same on my return. Very clean and comfortable. Carpet a little tired but overall - excellent.
Stayed 1 night in Feb 2023
Response from The B-aparthotels Team on Mar 15, 2023
Dear Dermott, We thank you for staying with us and for your wonderful score.We hope to see you again soon!Kind regards,

8/10 Good

Chantal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the rooms were very spacious. Quiet. There was a misunderstanding on my part while checking in, but it was resolved quickly and Expedia support was also very helpful. Check out was super easy. This location is close to EU building sites. The in room amenities made it easy to buy your own groceries and dine in and cook meals as required. I would definitely stay at this location again on my next visit.
Stayed 6 nights in Feb 2023
Response from B-aparthotel Team on Feb 13, 2023
Dear Chantal,Thank you so much for your nice comment!Best regards

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such an excellent location. Spacious and well fitted with everything that we needed. Friendly & helpful staff. Thank you.
Response from B-aparthotel Team on Jan 10, 2023
Dear Lucy,Thank you very much!Best regards,

8/10 Good

NTALAJA

4/10 Poor

Robyn

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed in 2 rooms here. First room was in very poor condition. (E.g. Stained and sticky carpet, iron burn on carpet, broken toilet sink, very strong sewerage smell first morning after using bath and shower) Second room was a bit better but still had to clean thick layer off dirt off heated bathroom rail before I could use it for hanging.
Response from B-aparthotel Team on Jan 8, 2023
Dear Rboyn,Thank you for your comments.We are very sorry to read the poor guest experience you have been thourgth.Bets regards,

2/10 Terrible

Jorge

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is very good but the room was far below our expectations. Stained carpets and wall papers, strong bad smell in the room, the carpet was grassy / dirty, there were lots of bird droppings in the balcony. We didn't feel comfortable in the room, to the point that we anticipated the check out (we would stay 2 nights, but we left early in the morning in the following day).
Response from B-aparthotel Team on Dec 29, 2022
Dear Jorge,Thank you for your comments. We have well received your email mentioning the problems of the rooms and especially the fact that your have some allergies.Indeed, it's clearly mentioned on our website that all rooms have carpets. However, we have few apartments renovated with wooden floors. If we had know before you arrival, we may have been able to assist you or at least to make some other offer.Regarding the size of the bed linen, have you tried to contact us upon arrival?We should have been able to assist you immediately.Best regards,

6/10 Okay

Juanita

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The outside is beautiful there a park across from the building. It's was very quiet even with my 10 month old granddaughter. The kitchen was stocked enough for small things not a family that actually cooked. We had one small pot and one large pot,the freezer door was broken and its past time for them to change out the shower curtain. I tried calling the emergency number and got no answer. As we were playing a game I looked up at the wall and noticed it was in need of repair also the carpets can definitely stand a deep clean rip out and replace. But for the price for 2 nights it's definitely ok
Response from B-aparthotel Team on Dec 29, 2022
Dear Juanita,Thank you for your comments.We are really to read your comments and we will investigate in what happened.Best regards,

10/10 Excellent

Peter

Stayed 2 nights in Dec 2022
Response from B-aparthotel Team on Dec 12, 2022
Thank you so much

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Studio apartment/hotel by EU/EC
Stayed for a week in a nice sized room, quiet residential area on park. Convenient to EU and easy to get downtown on Metro. Very friendly staff during workweek. Kitchen area was stocked with service for four with small appliances, minifridge, cooktop. Furniture was well-worn, rug was damaged. Wifi was ok but not strong in room. Still good value and no problems.
Stayed 9 nights in Sep 2022
Response from B-aparthotel team on Sep 19, 2022
Dear David,Thank you very much for your nice and fair comments.Best regards,

8/10 Good

Michael

Stayed 3 nights in Sep 2022
Response from B-aparthotel team on Sep 19, 2022
Thank you!

8/10 Good

Francois

Business traveler
Liked: Cleanliness, staff & service
Correct aparthotel in the European district
Old-fashioned aparthotel, well located in the European district Very good service
Stayed 2 nights in May 2022
Response from The B-aparthotels Team on Jun 13, 2022
Dear François, Thank you very much for this excellent comment! We sincerely appreciate that you highlight the quality of our services. You are welcome to make a reservation for your next stay in Brussels.

2/10 Terrible

Thomas

Stayed 1 night in May 2022
Response from The B-aparthotels Team on May 23, 2022
Dear Thomas, Thank you for sharing your experience with us. We regret that the stay don't meet your expectations.

10/10 Excellent

Angelina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay as always just a small matter of a weak WiFi signal never had this before Highly recommend staff friendly and helpful very efficient check in system Clean room and everything needed was catered for A*****
Stayed 2 nights in Feb 2022
Response from Sales Assistant on Feb 8, 2022
Dear Angelina, It is always a great pleasure for us to receive a comment like yours ! Dear madam, your are one of our most loyal customers, it will always be a pleasure to welcome you here in Brussels ! The B-aparthotels Team

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families and friends
Great location. Across from a park where the kids could play. Nice furniture. Would add lots more kitchen utensils, such as a cooking spoon, spatula, bread knife, etc.
Stayed 2 nights in Sep 2021
Response from B-aparthotel team on Sep 29, 2021
Dear Jorge, Thank you very much for your comments, we will check how we can improve our kitchen services. Best regards

10/10 Excellent

Angelina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute gem in the heart of Brussels
Exceptional welcome back staff brilliant as always big thanks made to feel at home Lovely apartment with everything you need Microwave oven didn’t work but we managed to cook light meal on stove top so not a problem didn’t bother to mention it as no big deal Lovely balcony peaceful and quiet a couple of outside chairs would have been nice to sit and enjoy the evening sun again I could have asked but didn’t want to be a nuisance Everything else perfect Top choice to stay in Brussels Will return very soon
Stayed 2 nights in Aug 2021
Response from B-aparthotel team on Sep 10, 2021
Dear Angelina, Thank you very much for your comments! we are very happy to learn you loved your stay. We will check the microwave in your room. See you soon,

10/10 Excellent

Angelina

Business traveler
Liked: Cleanliness, room comfort
Used to stay here on a regular basis until Covid stopped us travelling for work however urgently needed to stay in Brussels a very warm welcome back with complimentary drinks provided Hope to be back soon everyone if welcoming and friendly apartment is very well equipped and clean comfortable and warm Reasonable price for what you get cooking facilities bath shower fridge Highly recommended to anyone staying in European quarter walking distance
Stayed 1 night in Oct 2020
Response from The B-aparthotels Team on Oct 21, 2020
Dear Angelina, Thanks so much for leaving us such a great review and for your kind words. We are so glad you had a good experience. We look forward to welcoming you, next time you are in Brussels.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from The B-aparthotels Team on Feb 17, 2020
Dear Guest, We want to thank you for staying at B-aparthotels. We are glad that you had a pleasant time here. You are always welcome at B-aparthotels.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Incredible apartment, was perfect for us. Perfect tourist location, 10 minute scooter to anywhere in brussels its the happiest little place.
Stayed 2 nights in Jan 2020
Response from The B-aparthotels Team on Jan 15, 2020
Dear Ryan, Thank you for your five-star review! We are delighted to read about your experience and really appreciate you taking the time to share it with other travelers. We encourage our guests to 'Be an explorer' and we are glad that you have captured this essence. The B-aparthotels Team

8/10 Good

Steffan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great but not in centre.
Lovely appt and oerfect for a group of friends. It is a little far from the centre which you should bear in mind when booking - appart from that had a great stay.
Stayed 2 nights in Dec 2019
Response from The B-aparthotels Team on Jan 8, 2020
Dear Steffan, Thank you for taking the time to share your experience with us. We are glad to read that you were pleased with your room. Our B-aparthotels are situated in the ideal spots of Brussels and have direct metro lines to the center. The B-aparthotels Team

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2019
Response from The B-aparthotels Team on Dec 31, 2019
Dear Guest, Thank you for your five-star rating! We are glad that you had a delightful experience and appreciate you taking the time to evaluate our services. The B-aparthotels Team

8/10 Good

saili

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from The B-aparthotels Team on Dec 24, 2019
Cher Saili, Nous sommes heureux que vous ayez vécu une expérience agréable et vous remercions d'avoir pris le temps d'évaluer nos services. L'équipe B-aparthotels

10/10 Excellent

Angelina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartment om from home
As always very welcoming great atmosphere and apartment delightful staff very accommodating Love the new sofa
Stayed 2 nights in Nov 2019
Response from The B-aparthotels Team on Nov 19, 2019
Dear Angelina, we thank you for your stay with us and for this wonderful rating! It makes us very happy that our services continue to please you and our staff will be thrilled to read such kind comments. We're also glad to know that the new sofa is appreciated. The B-aparthotels team.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There was no one to talk with in the first 3 days. gave 1 blanket for 2 kids... need to ask twice for another one
Stayed 5 nights in Oct 2019
Response from The B-aparthotels Team on Oct 29, 2019
Dear Guest, we want to thank you for staying at B-aparthotels. Thank you for your comments, we are sorry to learn you had to call twice to get the blankets. You are always welcome at B-aparthotels.

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No one on site over the weekend. Room wasn’t prepared and still not 5 hours after calling.
Stayed 1 night in Oct 2019
Response from The B-aparthotels Team on Oct 22, 2019
Dear Traveler, Thank you for sharing your experience with other travelers. Indeed, our apart'hotel concept does not propose a reception over the weekend, and the procedure is self-check-in, however our Duty Manager is available on the after-office-hours number, to assist you in any way. Unfortunately, we don't have more details on your reservation to review this experience, but kindly note that our check-in time is from 14h00. The B-aparthotels Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from The B-aparthotels Team on Sep 30, 2019
Dear Traveler, Thank you for choosing B-Aparthotels for your stay in Brussels. We are glad that you had a pleasant experience and appreciate you taking the time to evaluate our servcices. Until next time! The B-Aparthotels Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from The B-aparthotels Team on Sep 24, 2019
Dear Traveler, thank you so much for a great rating. We’re so glad you had a good experience. Let us know what we can do to merit a 10! and we hope to have the opportunity to welcome you again, next time you're in Brussels, The Hague or Amsterdam! The B-aparthotels Team.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from The B-aparthotels Team on Sep 20, 2019
Dear Daniel, Thank you for choosing us while in Brussels. The team here at B-aparthotels is thrilled to view such good rating. We look forward to welcoming you soon again. The B-aparthotels Team.