Nice hotel close to Grand Place
Posted Mar 22, 2017
We only spent 3 nights here in March but really enjoyed it. Check in went smoothly, although the staff was not overly friendly. We had booked a standard double room and it was a nice size. However, it was cold, windy and raining outside and the heat did not work in the room. We decided to stop at the desk before going out to see about getting it fixed. Staff at the desk was busy so we spoke with a male staff member, (who may have been the concierge). He came up to our room immediately but could not get the heat to work. in no time at all, he had us moved just down the hall to a suite! This man knows about customer service. The room was perfect with a very comfortable king bed.
The hotel is located less than 10 minutes walk from Grand Place. Many, many restaurants are within 10 to 15 minutes walk. We found it so easy to get around, even in the miserable weather.
The included breakfast offered a good variety of hot and cold items and was quite tasty.
Our experience at the Bedford, of course, was great. Aside from the suite upgrade, we found our stay very pleasant The hotel has a very nice ambience. We would definitely stay here again