Ratings based on 245 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jul 24, 2016
My time was brief; the room and the staff were excellent. I suggest the breakfast include an a la carte option for those who do not want to overindulge in a buffet breakfast.
5 out of 5
by A verified traveler from Sanem, Luxembourg

Gepflegtes, hübsches Hotel mit schöner Parkanlage

Posted Jun 9, 2016
Pros: Das Zimmer sowie die Parkanlage mit den Enten.
Cons: Bessere beschilderung
Location: Das Hotel befindet sich in der nähe des Flughafens.
Keine lange Wartezeit beim Check-Inn. Das Personal war sehr zuvorkomment und freundlich. Das Zimmer war gepflegt und sauber auch die Betten. Großes Badezimmer mit separate Dusche und Badewanne mit Duschfunktion. Vom Fenster aus konnten wir auf eine schöne gepflegte Parkanlage mit Teich und spazierweg sehen.
Comment from Hotel Management
Jun 14, 2016 by Edward Kreft, Hotel Management
Lieber Dalila, Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Edward Kreft - General Manager
5 out of 5
by A verified traveler from Memphis, TN USA

Outstanding Hotel!

Posted May 30, 2016
Pros: The room was great. The location was convenient to travel to the airport. The food was excellent. The pond and walking trail were very nice.
Cons: It was an expensive cab ride to get to downtown Brussels. That was the only drawback we found.
Location: Conveniently located close to the airport that could be reached via free shuttle. Not much to do in the vicinity.
The shuttle from the airport was prompt, clean, and convenient. The staff was excellent. The rooms were comfortable, clean, and quiet. The restaurant was excellent and reasonably priced. The pond and walking trail behind the hotel gave a nice place to sit quietly. The breakfast buffet was excellent. There was just about everything you could think of to eat. It was excellent. The hotel exceeded expectations!
Comment from Hotel Management
May 31, 2016 by Edward Kreft, Hotel Management
Dear Jon, Thank you for taking the time to write such a detailed and outstanding review about your recent stay with us. I highly appreciate your excellent feedback and I will certainly share it with my team. I am looking forward to welcome you back soon. Sincerely, Edward Kreft - General Manager
4 out of 5
by Per from Uppsala

Fyrstjärnigt hotell som förtjänar fyra stjärnor

Posted May 16, 2016 on Hotels
Andra besöket på hotellet och man vet vad man får. Omotiverat dyr restaurang, men annars ett bra hotell. Fräscht, vänligt och bra förbindelser toll flygplatsen.
Comment from Hotel Management
Jun 2, 2016 by Jolien, Hotel Management
Dear Per, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Edward Kreft - General Manager
3 out of 5
by A verified traveler from Montréal, Canada

Hotel pratique sans plus

Posted May 7, 2016
Hotel pratique et propre Chambres spacieuses Mais restaurant absolument hors de prix , c'est dommage car on sent l'arnaque et on reflechis si ce n est pas mieux de faire 5km de plus et avoir l'embarras du choix a Bruxelles même. On sent l'exagération
Comment from Hotel Management
May 11, 2016 by General Manager, Hotel Management
Cher Anonymous, Je vous remercie de vos commentaires au sujet de votre récente visite à notre hôtel et s'il vous plaît accepter nos excuses les plus sincères pour la perturbation que vous avez vécu pendant votre séjour Nous apprécions vos commentaires et saluons l'occasion de vous servir à nouveau. Sincèrement, Edward Kreft - Directeur Général
5 out of 5
by Ole

Posted Apr 29, 2016 on Hotels
Comment from Hotel Management
May 8, 2016 by Edward Kreft, Hotel Management
Thank you very much for staying at Crowne Plaza Brussels Airport. We do our utmost for our guest and we appreciate you feedback.
2 out of 5
by A verified traveler

Posted Apr 15, 2016 on Hotels
Not very convenient.
Comment from Hotel Management
Apr 20, 2016 by Jolien, Hotel Management
Dear guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Edward Kreft - General Manager
5 out of 5
by A verified traveler from 東京

ブリュッセル空港に近い高級感あふれるホテル

Posted Mar 21, 2016
Pros: 高級感があるホテル。部屋は広くて清潔で、Garden Viewなら眺めもよい。 バスタブも深く、お湯の出、シャワーの水圧も問題なし。 ホテルの駐車場は2時間までしか無料ではないが、前の道路に路上駐車可能。 治安は問題なし。
Cons: 朝食が26.5ユーロとかなり割高。  平日の宿泊料金は空港近くのオフィス街ということもあり割高だが、週末や夏休み期間中は割安で泊まれる。
Location: 空港近くのオフィス街なので、歩いて行ける範囲に飲食店等は何もない。 ホテルからBrussels Midi駅まで、渋滞等がなければ35-40ユーロ程度。
ブリュッセル空港とホテルの間に、無料のシャトルバス送迎あり。 車(レンタカー)がないと不便なエリア。 フロントには、日本語を話せるスタッフもいた。
Comment from Hotel Management
Mar 25, 2016 by Edward Kreft, Hotel Management
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Edward Kreft - General Manager
5 out of 5
by Henry from USA

Zumba in Brussels

Posted Mar 16, 2016 on Hotels
Since this was mainly a business trip for my wife I had the duty of entertaining my daughter. Since we chose this location because of the distance to my wife's business it wasn't great for weekend dining locations but the hotel's restaurant made up for it. Everything else was within 10 miles.
Comment from Hotel Management
Mar 23, 2016 by Jolien, Hotel Management
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Edward Kreft - General Manager
4 out of 5
by A verified traveler

Posted Mar 15, 2016 on Hotels
Comment from Hotel Management
Mar 18, 2016 by Jolien, Hotel Management
Dear guest, Thank you so much for your review of our hotel. We hope you will visit us again. Sincerely, Edward Kreft - General Manager