Ratings based on 869 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Nov 1, 2016
Exzellent. Alles war perfekt. Sehr schön gelegen und wer ein altes Urzeithotel möchte sollte dieses wählen.
Comment from Hotel Management
Nov 4, 2016 by Steven D., Hotel Management
Sehr geehrter Frau, Sehr geehrter Herr, Thank you for your visit and for taking the time to share your feedback! I'm delighted to see you enjoyed your stay with us in Brussels! We look forward to welcoming you back again soon. Kind regards, Steven D. Community Supervisor
5 out of 5
by A verified traveler from ireland

Very central

Posted Oct 31, 2016
Lovely room. Staff very obliging. Breakfast was really good ! I will definitely stay there again.
Comment from Hotel Management
Nov 2, 2016 by Steven D., Hotel Management
Dear Lorraine, Autumn greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your feedback. I'm delighted to read you enjoyed your stay. It's something our management and staff take great pride in! We look forward to welcoming you back again soon! Kind regards, Steven D. Community Supervisor
1 out of 5
by A verified traveler from Sialkot, Pakistan

Bed was noising all the night chun chunnn chun chu

Posted Oct 20, 2016
Pros: Nothing
Cons: Unconfortable bed
Not a good experience, as the rooms are not cleaned and the price value against money is not good at all
Comment from Hotel Management
Oct 24, 2016 by Steven D., Hotel Management
Dear Ali, Thank you for visiting our hotel during your last visit to Brussels. I'm very sorry to hear your recent stay wasn't up to your expectations. As your feedback is very important to us, I would like to invite you to contact us directly and to give you more information about your stay. I look forward to hearing from you so I can follow up on the issues above. Kind regards, Steven D. Community Supervisor
3 out of 5
by A verified traveler

ok hotel, but too expensive for what it offers

Posted Oct 17, 2016
Location: Location is fine.
this hotel is priced in the high end, but does not offer the high quality that one would expect. Rooms are noisy and the building is somewhat worn. Staff were friendly, but not extraordinary.
Comment from Hotel Management
Oct 19, 2016 by Steven D., Hotel Management
Dear, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your comments. I'm sorry to hear you weren't completely satisfied with your stay with us. We truly appreciate your feedback and we will take them on board to improve our services towards our guests. Kind regards, Steven D. Community Supervisor
5 out of 5
by A verified traveler from Galway, Ireland

Lovely hotel close to everything

Posted Aug 29, 2016 on Ebookers
The Crowne Plaza was a lovely hotel, located right in Brussels city centre. It was close to main shopping malls, restaurants, places of interest etc. It was just a 5 minute walk from the train station. The hotel staff were so friendly & most helpful especially John, the bar man & the excellent receptionists. Our room was very nice. I highly recommend this hotel & if we come back to Brussels we will be staying here again.
4 out of 5
by Rabii

Posted Aug 19, 2016 on Hotels
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Dear Rabii, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for rating our hotel with 4 stars. It's something we take great pride in! We look forward to welcoming you back again soon. Kind regards, Steven D. Community Supervisor #seeyouinbrussels
5 out of 5
by sergio from Bruxelles

C'est magnifique

Posted Aug 16, 2016 on Hotels
Nous avons passée un agréable séjour
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Bonjour Sergio, Merci pour votre visite et merci d'avoir pris le temps pour partager vos commentaires. Je suis ravi de lire que vous avez aimé votre séjour au Crowne Plaza Brussels - Le Palace. Nous espérons vous accueillir à nouveau bientôt. Cordialement, Steven D. Community Supervisor #seeyouinbrussels
4 out of 5
by A verified traveler

Posted Aug 16, 2016 on Hotels
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Thank you for the great review score! We look forward to welcoming you back again soon! Kind regards, Steven D. Community Supervisor #seeyouinbrussels
4 out of 5
by Waldemar from Crailsheim

Gelungener Kurztrip nach Brüssel

Posted Aug 11, 2016 on Hotels
Sehr guter und freundlicher Empfang. Kompetente Beratung, was die öffentlichen Verkehrsmittel anbelangt! Sehr gutes Frühstücksbuffet!
5 out of 5
by aymeric from Lyon

Très bon hotel pour couple

Posted Aug 8, 2016 on Hotels
Très bon hôtel et idéalement placé (2min de la rue commerçante piétonne et 10min de la grand place). Bien que la zone soit en travaux les chambres sont parfaitement insonorisé et l’hôtel facilement accessible. La literie est de bonne qualité. Superficie idéale de la chambre. Un petit déjeuné riche et varié avec des produits de la région.
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
Bonjour Aymeric, Merci pour votre visite et merci d'avoir pris le temps à partager vos commentaires. Je suis ravi de lire que vous avez aimé votre séjour au Crowne Plaza Brussels - Le Palace. Nous espérons vous accueillir à nouveau très bientôt. Cordialement, Steven D. Community Supervisor #seeyouinbrussels