Posted Mar 25, 2017
A nice hotel, comfy room, good tv, good wifi, clean and spacious by European standards - would have been nice to have shuttle pick up from airport as well - set your own alarm clock as we never got our wake up call, nor did we receive an apology for that, but overall a good place to stay for a night
Comment from Hotel Management
Apr 14, 2017 by Raf Willems, Hotel Management
First of all, thank yoèu so much for taking the time to send us your comment;
I am very glad that you have enjoyed the overall setting of our hotel. In fact, we do our best to give our client the utmost comfort.
Please take note that indeed on Sunday most commerces in Belgium are closed, except occasionally on the most touristy neighborhoods.
I am very sorry for the alarm issue. What happened was that the day you came the hour changed and we had an issue with the system keeping up with it. i have talked with the responsible organization to report this issue.
As for the shuttle, we do offer a free service of shuttle to the airport at specific times of the day, the only requirement is that you book it in advance with the reception, so the drivers can put you in thei planning.
I hope to welcome you in your next trip to Brussels.