Ratings based on 13 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Brussels Christmas Market long weekend

Posted Dec 18, 2016
Pros: Nothing to complain about !!
Cons: Menu
Location: Metro allows cheap access to all of Brussels. Locally - near designer shops, markets, stores and cafe/restaurants.
Metro close by, designer shops in area. Immaculate rooms,super comfy beds, shower-room great, TV, fridge,Wi-Fi, safe. Limited menu available, but shops/cafes/market close by. Bar (expensive). Breakfast self serve 20eu. Elevator. Would definitely use again and recommend
4 out of 5
by A verified traveler

New clean hotel, but location is far from the best

Posted Nov 4, 2016 on Hotels
We took a cab from train station, we were obviously new to area, so cab driver took us on a 20€ ride around city (we later walked there, and it was less than a mile direct, about a 6€ fair), so be aware of that. Hotel and staff were quite good, and the breakfast was above average, but the neighborhood was not great, nor particularly convenient.
5 out of 5
by A verified traveler

Seamless stay!

Posted Nov 1, 2016 on Hotels
Smooth and easy. Everything about the stay was seamless. Extremely clean, comfortable room, tidy, modern bathroom, and good breakfast.
5 out of 5
by A verified traveler

Convenient and clean hotel

Posted Oct 31, 2016 on Hotels
Great experience
4 out of 5
Recommended
for Everyone
by A verified traveler

Good position for sightseeing in Brussels

Posted Oct 12, 2016
Pros: Bedroom clean and comfortable, breakfast good variety. Staff very helpful and willing to please.
Cons: Administration of bookings.
Location: Location perfect for walking to all the sights, lots of local eateries.
Idea location for sightseeing and easy access to small pleasant restaurants.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 17, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Comfortable hotel at a comfortable price

Posted Sep 17, 2016
Pros: It felt new and in good shape.
Location: The hotel is a little off from main areas, but only a quick walk to various restaurants and activities.
The hotel looked completely remodel and in great shape. The rooms were comfortable, but a little small.
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff were extraordinary.

Posted Sep 8, 2016
The staff was bilingual, very helpful and friendly. Extraordinary service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Basingstoke

Good location, near Eurostar.

Posted Aug 22, 2016
The hotel has just been taken over by Hilton and completely refurbished so it is all new. The room was very comfortable although not large. It was a very pleasant stay. I didn't book breakfast so can't comment on the food. Room service or snacks from a pantry are available at all times.
3 out of 5
by A verified traveler from Milano

4stelle usurpate -trascurato

Posted Dec 14, 2016
Accoglienza ottima alla concierge. Accettiamo il "prelievo" di deposito sulla nostra Visa, anche se non "carino". L'hotel si presenta nuovo e semplice, ma nel piano della nostra camera vi è un forte odore di vernice e il nastro su ogni cartello (che per 5gg non verrà tolto). Abbiamo comperato la camera con un'offerta speciale; non ci aspettavamo una suite presidenziale, ma neppure tanta poca pulizia e trasandatezza. Il WC è sporco di cacca, e la polvere è pesantemente ovunque. L'impressione è che il personale per le camere sia poco, frettoloso e disorganizzato. Nessuno ha mai passato l'aspirapolvere in 4 giorni. L'asciugacapelli ce lo siamo andato a prendere alla concierge, e quasi non ce lo volevano dare perché doveva stare già in camera. La domenica siamo usciti presto e tornati alle 15,30: la camera non era fatta, nonostante il cartello di rifarla. Alla sera era fatta ma le tazze sporche erano rimaste lí. Tanta trascuratezza non l'abbiamo mai provata neppure in un B&B senza stelle...e non raccontiamo tutto! Questo Hilton usurpa nome e stelline. Ci dispiace scrivere questo, ma non lo consigliamo assolutamente.