Ratings based on 105 Verified Reviews

3.2 out of 5
61% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from london

Very old

Posted May 19, 2017
I know is cheap but for 3 stars should be decent. I stayed just for one night and I did not bother. Was a group of people next to my room and they even tryed my door to open it, was scary for a single lady. The bathroom was VERY OLD, towel had a hole in it and so more.
5 out of 5
Recommended
for Everyone
by A verified traveler

Central with good transport links, lively area

Posted Mar 28, 2017
Comfortable hotel with very friendly staff and great coffee!
Comment from Hotel Management
Apr 17, 2017 by Hotel Management, Hotel Management
We would like to thank you for taking the time to leave us a comment and hope to welcome you on your next trip to Brussels.
2 out of 5
by STEPHANIE

Innaceptable to be in so bad condition for 2 stars

Posted Feb 23, 2017 on Hotels
Very old furniture in bad shape Very old carpet with many many incident of water Toilet very noisy diring the night Shower in bad shape should be changed
Comment from Hotel Management
Mar 22, 2017 by Management, Hotel Management
We would like to apologize for the bad experience you have experienced in our hotel.
5 out of 5
by A verified traveler

24 hr check in,convenient and clean

Posted Oct 17, 2016 on Hotels
The service was very good.Free wifi,breakfast was great.24 check in is the highlight of the hotel.The hotel staff were very supportive.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
We would like to thank you for taking the time to review our hotel and appreciate your feedback. We hope that we can welcome you back to Brussels on your next trip.
3 out of 5
by A verified traveler

Posted Sep 28, 2016 on Hotels
was ok
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
We would like to thank you for taking the time to leave us a comment and hope to welcome you on your next trip to Brussels.
4 out of 5
by A verified traveler from Brighton

Lovely hotel

Posted Sep 12, 2016 on Hotels
It was lovely.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
We would like to thank you for taking the time to leave us a comment and hope to welcome you on your next trip to Brussels.
3 out of 5
by Gareth

Posted Aug 20, 2016 on Hotels
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
We would like to thank you for taking the time to leave us a comment and hope to welcome you on your next trip to Brussels.
4 out of 5
by Megan from London

Thumbs Up - Hotel Capital

Posted Aug 16, 2016 on Hotels
I had a lovely experience at the Hotel Capital Brussells. I arrived at the hotel at 8.30am after a 8 hour overnight bust ride from London. The hotel staff were very accommodating and allowed my to check in to the room. The room was basic but bed was comfortable and the room very clean. The staff at the hotel were very accommodating and nothing was a problem for them. They offered coffee after breakfast hours, allowed me to use a plate, knife and forks for self catering. Excellent stay at Hotel Capital.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
We would like to thank you for taking the time to review our hotel and appreciate your feedback. We hope that we can welcome you back to Brussels on your next trip.
5 out of 5
by H.S. from London

excellent stay

Posted Apr 1, 2016 on Hotels
Stay was comfortable. It was noisy because of the traffic in the night. With double glazing it should be better.
Comment from Hotel Management
Jul 12, 2016
First of all we would like to thank you for taking the time to review our hotel We also have garden side rooms that can be requested during your reservation, that are quieter. We hope that we can welcome you back to Brussels on your next trip.
3 out of 5
by A verified traveler

Posted Jan 14, 2016 on Hotels
Comment from Hotel Management
Jul 13, 2016 by Management, Hotel Management
We thank you for taking the time to rate our hotel.