Posted Aug 31, 2016 on Hotels
Dissapointed that we had to park on the road having chosen it for the private parking, it didn't say there was a height restriction. We took pets, when we got there we were told we had to pay, we also thought we were getting a room with air conditioning but had to pay extra for that also, a little disappointing that this wasn't explained before hand, the staff sorted it out quickly by moving us to air con room but had to pay for the dogs and extra for the room. The room they moved us to was lovely, very clean, I would stay again.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!