Scammed by hotels.com!
Posted Sep 24, 2016 on Hotels
Actual size of the room -- only 135 sft (square feet). But the size mentioned on your website AND in the email confirmation I received from you was 215 sft. See attached pictures. This was shocking & I feel cheated by hotels.com.
The bathroom did not have an extractor fan and so it was always very stuffy. There was no proper soap and/or shampoo. Only a dispenser filled with some generic kind of liquid soap even for bathing.
The shower water temperature kept changing. Imagine you get into the shower after having adjusted the temperature to your liking & then suddenly the water turns cold & then scalding hot.
The hotel did not provide even tumblers made of glass. There were only 2 plastic glasses.
The breakfast was a pre-plated pre-served affair (see attached picture). No buffet. No eggs. No cereal. No fruit. Nothing warm. You were given just a plate with a 6-inch piece of a baguette & a croissant. And there was a glass of juice, a couple of cheese slices, butter & jam. And you could ask for tea or coffee.
Very disappointing!! The only good thing was the location.