Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
78% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Hotel 10!!

Posted Sep 27, 2016
Me instalé una semana en uno de sus apartamentos para dos personas y he de decir que no tenía falta de nada, estaba totalmente equipado y sus instalaciones fueron estupendas (cocina totalmente equipada, plancha, secador, toallas, caja fuerte, wifi gratis, tv de plasma...). El hotel se encuentra super céntrico y si tuviese que volver a Bruselas no dudaría ni un momento en volver a este apartamento.
Comment from Hotel Management
Sep 30, 2016 by Guest Relations, Hotel Management
Estimado señor / Estimada señora, Muchas gracias por su comentario. Para nosotros es muy importante satisfacer nuestros clientes y siempre estamos trabajando para mejorar nuestros servicios y poder ofrecerles una estancia confortable. Estaremos encantados recibirle de nuevo en su próxima visita de Bruselas. Un cordial saludo, Departamento de Atencion al Cliente
3 out of 5
by A verified traveler from Sheikh Jaffar

Hotel Saint Nicolas

Posted Sep 21, 2016
Had a very good stay at the hotel, the hotel was strategically located and rooms were clean, comfortable and spacious. The only cons was the fact that cars were not accessible hence it was very difficult for us to bring our luggages to the hotel. I would not recommend the hotel to families with children and elderly as it will be difficult for them.
Comment from Hotel Management
Sep 23, 2016 by Guest Relations, Hotel Management
Dear Nabila, Thank you for the wonderful review! We are delighted to know that you enjoyed our room comfort and cleanliness. Guest satisfaction is very important to us and we constantly strive to improve the quality of our services in order to provide our guests with an even better experience. We would love to welcome you again in the near future. Warm Regards, Guest Relations
4 out of 5
by A verified traveler from sondrio

Buon hotel in centro città

Posted Sep 12, 2016
Hotel ottimo in buona posizione pulito e personale molto disponibile...
Comment from Hotel Management
Sep 14, 2016 by Guest Relations, Hotel Management
Carо / а Niki, Grazie per i sui commenti riguardo al suo soggiorno. Siamo felici che sia soddisfatto/a dei nostri servizi e saremo lieti di darle il benvenuto di nuovo nel prossimo futuro. Cordiali saluti, Dipartimento Relazioni Ospite
4 out of 5
by A verified traveler

Posted Sep 11, 2016
Pros: personale cortese e disponibile
Location: ottima posizione per raggiungere i vari luoghi di interesse e i vari mezzi di trasporto
soggiorno di un paio di giorni per ammirare la città.
Comment from Hotel Management
Sep 14, 2016 by Guest Relations, Hotel Management
Caro Signore / Cara Signora, Grazie per aver condiviso le sue osservazioni con noi. Vogliamo assicurarla che la soddisfazione dei nostri clienti è molto importante e ci sforziamo sempre di migliorare i nostri servizi. Saremo felici di averle di nuovo come nostro ospite. Cordiali saluti, Dipartimento Relazioni Ospite
4 out of 5
by A verified traveler from Fife, Scotland

convenient for old Brussels

Posted Aug 24, 2016
Pros: Central and convenient
Location: as above
A short metro ride from Brussels Midi Eurostar and a sneeze from Grand Place. Comfortable studio apartment with kitchen, so we ate in.
Comment from Hotel Management
Aug 25, 2016 by Guest Relations, Hotel Management
Dear Morag Anne, We would like to thank you for taking the time to share your review with us. We are happy to know that you enjoyed our location and room comfort. Guest satisfaction is very important to us and we constantly strive to improve the quality of our services. We would love to welcome you again as our guest in the near future. Warm Regards, Guest Relations
3 out of 5
by A verified traveler from Madrid

Hotel céntrico al lado de la Gran Place.

Posted Jul 26, 2016
Hotel bastante ruidoso. No está en muy buen estado. Las fotos de la web engañan bastante.
Comment from Hotel Management
Aug 27, 2016 by Guest Relations, Hotel Management
Estimado Marco, Queremos confirmarle la recepción de su comentario y tenga la seguridad que en este momento estamos trabajando sobre en la solución del problema que nos indica. La opinion de nuestros clientes es muy importante para nosotros lo que significa que cada comentario es analizado y seguido con un cuidado particular. Un cordial saludo, Departamento de Atencion al Cliente
5 out of 5
by A verified traveler from Denver, CO

Great room with a kitchen

Posted Jul 22, 2016
Pros: It is close to the old pedestrians only part of the city.
Cons: The Wi-Fi could be more consistent.
Location: Too many restaurants to try them all, a grocery store, McDonald's and Quick Burger for fast food. Many places to shop and buy chocolate.
We were upgraded to a suite. This had a full kitchen and two big closets for our clothes. We had a separate entrance from the regular hotel which was a little different, but we had everything we needed for our 9 night stay. The Wi-Fi would work sometimes and sometimes not. Other than that it was clean and quiet.
Comment from Hotel Management
Aug 1, 2016 by Guest Relations, Hotel Management
Dear Rico, Thank you for sharing your review with us. We are glad to know that you enjoyed your stay at our hotel and in particular our room comfort. We would like to assure you that we have taken your remark regarding the Wi-Fi signal into consideration. Guest satisfaction is very important to us and we constantly strive to improve the quality of our services. It would be our pleasure to welcome you again as our guest in the near future. Warm Regards, Guest Relations
5 out of 5
by A verified traveler from quebec

Beau grand studio

Posted Jul 18, 2016
On nous a assigné un grand studio c'était génial. L'hôtel est dans le cœur de la ville ancienne beaucoup d'avantages mais aussi plus bruyant.
Comment from Hotel Management
Jul 21, 2016 by Guest Relations, Hotel Management
Chère Lise, Au nom de toute l'équipe de l'Hôtel Saint Nicolas veuillez accepter nos sincères remerciements pour votre agréable commentaire. Notre équipe se fera un plaisir de vous accueillir à nouveau dans notre hôtel comme client de marque. Sincères salutations, Responsable Relations clients
4 out of 5
by A verified traveler

Great location, nice staff

Posted Jul 16, 2016
Very good and well located in the heart of Brussels. Just one minute walk from Grand place. Only thing I found that needs to be done is having shelves in the bathroom.
Comment from Hotel Management
Jul 18, 2016 by Guest Relations, Hotel Management
Dear Sir / Madam, Thank you for sharing your review with us. We are happy to know that you enjoyed your stay at out hotel and in particular our location. We would like to assure you that we have taken into consideration your remark regarding the bathroom facilities. Looking forward to welcome you again as our guest on your next visit to Brussels. Warm Regards, Guest Relations
4 out of 5
by A verified traveler from Xi'an, China

A nice enough hotel

Posted Jul 6, 2016
Pros: Location
Location: It is in the old centre of Brussels
The hotel is centrally located, though not that easy to find. The room I was in was rather small and a bit basic. The hotel feels a bit neglected.
Comment from Hotel Management
Jul 7, 2016 by Guest Relations, Hotel Management
Dear David, Thank you for taking the time to share your review with us. We are glad to know that you enjoyed our location and would like to assure you that we have taken into consideration your remarks. Guest satisfaction is very important to us and we constantly strive to improve the quality of our services. Looking forward to welcome you again as our guest in the near future, to show you our improvements. Warm Regards, Guest Relations