Ratings based on 491 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from 横浜

高級ブランドのあるルイーズ通りのホテル

Posted Aug 15, 2015
部屋のアメニティは良い。高級ブランドのルイーズ通りに面している立地はブランドショップの対面。ブランドショップ側はゴチック様式?だが、対面の外観は近代的建物。残念!
5 out of 5
Recommended
for Everyone
by A verified traveler from Berlin

Outstanding Accommodations

Posted Aug 15, 2015
Pros: elegant, quiet
Location: Old City requires a short cab ride
Elegant, quiet, restaurants easy walking distance, outdoor, enclosed, quiet patio, for beverages and snacks. Skip the pizza; it's awful.
Comment from Hotel Management
Aug 18, 2015 by Quentin Guiraud, Hotel Management
Dear Aaron, Thank you very much for your kind review on Expedia. We are pleased that you found the accommodation "outstanding". We hope to have the pleasure to welcoming you soon. Best Regards, Quentin Guiraud, Marketing Coordinator, Sofitel Brussels Le Louise
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great location for fashionistas.

Posted Aug 12, 2015
Great location all the high end brands Louis, Chanel, Tiffany, etc. on this street plus it's only a few steps away from the metro.
Comment from Hotel Management
Aug 17, 2015 by Quentin Guiraud, Hotel Management
Dear Mr(s). Nole, Thank you very much for taking the time to share your comment on Expedia. We are delighted to read that you appreciated the location of our hotel and the dynamism of the Louise district. We look forward to welcoming you back soon. Best Regards, Quentin Guiraud, Marketing Coordinator, Sofitel Brussels Le Louise
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Great place to stay

Posted Aug 10, 2015
The welcome was wonderful so friendly - we really enjoyed our stay - pretty centralized and there is a hop on hop off bus stop within a couple of hundred yards ! Rooms are great and they even turn down the bed and give fresh towels at night - impressed - the only let down was the time it takes to be served a drink on the lovely patio ! (Our food service was slow too) but big shout out to Julia who was so friendly and lovely ! Good and drinks are not cheap and for the price you pay they should be SO Much faster - also nice restaurants close by - very knowledgable consierge !
Comment from Hotel Management
Aug 17, 2015 by Quentin Guiraud, Marketing Coordinator, Hotel Management
Dear TG, A great thanks for your outstanding comment on Expedia. We are delighted that you appreciated the friendliness of our staff. Be sure that we will transmit your kind words to Julia ! Please accept our apologies however for the waiting time you had to go through during your stay. We hope to welcome you back soon. Best Regards, Quentin Guiraud, Marketing Coordinator, Sofitel Brussels Le Louise
5 out of 5
Recommended
for Everyone
by A verified traveler from w

Comfortable beds!

Posted Aug 4, 2015
Friendly staff and lovely rooms. Close to metro and on the main shopping street. M & S with a food hall just a couple of doors down!
Comment from Hotel Management
Aug 9, 2015 by Quentin Guiraud, Hotel Management
Dear Graeme? Thank you very much for your comment on Expedia.com. We are pleased that you appreciated the rooms and found our staff "friendly". We are glad you appreciate like us the new M&S that recently opened beside our hotel. We look forward to welcoming you back soon at Sofitel Brussels Le Louise. Best Regards, Quentin Guiraud, Marketing Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Fantastic hotel

Posted Aug 4, 2015
Pros: Everything
Cons: Maybe a bit more sound proofing for the bathroom - could be weird for non established couples.
Location: Sofitel Brussels Le Louise was about a 20 minute walk away from the city center.
We had such a fantastic stay. The room was large, super clean, the bed was a dream and the staff was fantastic. While checking in I mentioned off offhandedly that this trip was for my husbands birthday. The next evening a small plate of macaroons and brownies decorated to say 'happy birthday' was brought up. It couldn't have been nicer or more unexpected. Plus, we had over slept and had we not gotten a knock on the door we would have missed our dinner reservations.
Comment from Hotel Management
Aug 17, 2015 by Quentin Guiraud, Hotel Management
Dear Guest, We are delighted that you had a "fantastic stay" with us! Thank you very much for your kind words, notably about our staff. We are pleased that you appreciated our special attention for your husbands birthday. We hope to have the pleasure to welcome you back soon. Best Regards, Quentin Guiraud, Marketing Coordinator, Sofitel Brussels Le Louise.
3 out of 5
by A verified traveler

Probably best for business travel...

Posted Jul 11, 2015
We stayed here for a week of sightseeing and relaxing in Brussels. It was generally ok, as it should be for a five star hotel. The rooms were smart and the desk staff were very helpful. The bar was relaxing, with excellent drinks, although it was often difficult to get the attention of the staff. The restaurant was ok, but having tried it once, we preferred to try some of the many good restaurants around Brussels, which offered much more choice - this would be less of an issue for a shorter stay. Breakfast was surprisingly expensive, particularly the cheapest option which did not allow use of buffet, and was therefore very restrictive.
Comment from Hotel Management
Jul 14, 2015 by Quentin Guiraud, Marketing Coordinator, Hotel Management
Dear Guest, Thank you very much for sharing your comments on Expedia.com. We are happy to read that you had a relaxing time in Brussels and that you found our rooms " smart" and the staff "very helpful". We are glad also that you tried our Crystal Lounge restaurant. However, we regret that you were not fully satisfied with the breakfast pricing. Our prices are among the lowest in Brussels for a continental breakfast in the upscale hospitality. If you are looking for other breakfast options, our concierge will be pleased to advise nice areas where to eat. We hope to have the pleasure to welcoming you back soon. Best Regards, Quentin Guiraud, Marketing Coordinator, Sofitel Brussels Le Louise
5 out of 5
Recommended
for Couples
by Paulo

Posted May 31, 2015 on Hotels
Comment from Hotel Management
Jul 14, 2015 by Quentin Guiraud, Hotel Management
Prezado Paulo, Nos encantamos de constatar que você gostou nosso Hotel. Atenciosamente, Quentin Guiraud, Coordenador Marketing Sofitel Brussels Le Louise
5 out of 5
Recommended
for Getaway With Friends
by Robert from Kristiansand

Nydelig hotell

Posted May 30, 2015 on Hotels
Flott hotell i flott område. Rommet var flott, med nydelige senger som en kjenner igjen fra andre hotell i kjeden.
Comment from Hotel Management
Aug 17, 2015 by Quentin Guiraud, Hotel Management
Dear Robert, Let me get back to you in English as unfortunately I do not speak Norwegian. I wanted to thank you for your kind comment on Hotels.com. We hope to welcoming you back soon in Brussels. Best Regards, Quentin Guiraud, Marketing Coordinator, Sofitel Brussels Le Louise
5 out of 5
Recommended
for Families
by Ta-Ping from 台北台灣

飯店整體有五星級的水準。

Posted May 23, 2015 on Hotels
飯店整體有五星級的水準。房間清潔度滿意。 交通便利,附近商店多,覓食不是問題。 WiFi快、衛浴用品是愛馬士。
Comment from Hotel Management
Aug 19, 2015 by Quentin Guiraud, Hotel Management
Dear Ta-Ping, A great thanks for your lovely comment on Expedia. Unfortunately, I do not speak Chinese and can only get back to you in English. However, let me tel you that we are delighted that you considered that the Sofitel Brussels Le Louise delivers a 5* service. We hope to have the pleasure to welcoming you back soon. Best Regards, Quentin Guiraud, Marketing Coordinator, Sofitel Brussels Le Louise