Ratings based on 244 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

1 night stay

Posted Jan 8, 2017
Staff are extremly friendly and helpful. The room needs a face lift,, bed sheets had hair on them and weird smell. The curtain would not close all the way, so the street lights came in at night.
Comment from Hotel Management
Feb 28, 2017 by Alexandre, Hotel Management
Dear guest, We thank you for your message. We are delighted to hear that you have enjoyed our team's hospitality. Thank you for informing us about these incidents. We will implement all necessary means in order to ensure that such a situation will not occur again. Best regards, Alexandre G. The Chatelain Brussels Hotel's team
5 out of 5
by Wayne

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
5 out of 5
by A verified traveler

quiet and friendly, low key and classy

Posted Dec 8, 2016 on Hotels
it was for work - sleep, meet, eat ! Breakfast was a bit pricey at 21 Euro.....I prefer when it is included in the price. Room tax should also be included as it is part of the cost.
5 out of 5
by A verified traveler

Comfortable boutique hotel

Posted Nov 18, 2016 on Hotels
A very comfortable boutique hotel with welcoming front desk staff. My room was well appointed with all the facilities that you would expect from a 5 star hotel. (I appreciated the upgrade from a standard room to a junior suite.) A quiet bar has a dinner menu which is perfectly adequate if you are eating alone or are not tempted to go out, but the hotel is not pretending to be a foodie destination. Breakfast us served in a larger restaurant. Very good b'fast buffet, though expensive (€29) unless you are planning to start your day with a feast.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Padre Island TX

Perfect Location

Posted Sep 27, 2016
Very comfortable hotel in a perfect location, just steps from the Avenue Louise tram line and about 200 meters from Place Chatrlain.
5 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
Wonderful hotel with friendly staff. Great area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and part of Expedia vip

Posted Jul 20, 2016
Pleasantly surprised at Tuscan patio and Expedia vip upgrade. Good location. Taxi stand outside which is very convenient in Brussels.
5 out of 5
by Richard

This traveler left a rating score only Posted Jul 17, 2016 on Hotels
4 out of 5
by Brenda

This traveler left a rating score only Posted Jul 9, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2016 on Hotels