Intimate hotel experience
Posted Nov 9, 2015
We enjoyed our week-long stay at The Chatelain. The front desk staff was very friendly and helpful. The bartender in the hotel bar was a really nice fellow. Sadly, we were at the hotel for his final days. He really made the little bar fun for us. We loved the snacks they provided in the bar.
The neighborhood is decent. The tram is close by. If you like to walk you won't mind walking to the main square. Unfortunately, the neighborhood is long on boutiques and somewhat short on bars and restaurants. Finding a welcoming bar or restaurant in Brussels proved tricky. We experienced quite a bit of rude service. And the poor service wasn't just because we were Americans. We saw many instances of shoddy service to others around us. Many in the Brussels "hospitality" industry did not really seem to understand the term hospitality.
The room at The Chatelain was nice. There was definitely some wear and tear. The bathroom had a tub and a shower. Of course they decided to put the toilet in a separate little closet. Personally, I am not somebody that feels that a shower and a tub cannot get along together in the same room. Our room had a beautiful view of the office building across the street. So, the view did not help boost the room's star rating.
Overall, I enjoyed staying at The Chatelain. You may want to bring your own pillow.