Ratings based on 373 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
Posted Mar 27, 2017 on Hotels
for Everyoneby A verified traveler
Nice hotel, very clean, convenient and ideally locPosted Mar 26, 2017
Pros: Clean space and room Breakfast Location
Cons: Pillows are not large enough for those who like large pillows The room I was in is quite small, and for the price paid, one could expecct a larger spa
Location: Close to European Park, Brussels EU HQ, Grande Mosquee
Staff very friendly and correct. Nice breakfast and enough time to enjoy.
Having Berlaymont as a neighbour!Posted Mar 21, 2017 on Hotels
Staff were extremely friendly and helpful. The neighbourhood was quiet and safe, next door neighbour to Berlaymont! Extremely close to the metro Schuman and Train Station Bruxelles-Schuman, so very convenient to travel.
Posted Mar 17, 2017 on Hotels
Just okPosted Mar 13, 2017 on Hotels
Small rooms. Laminate floor and seating to upholstery. If using wood effect laminate flooring please provide some sort of slipper. No liquid soap at sink. Just a soap bar with no dish to store it so makes a mess. More about 3 star venue.
by A verified traveler
Great hotelPosted Feb 8, 2017 on Hotels
Excellent hotel in great location. Staff were superb - provided the highest level of customer service.
Modern, comfortable, enjoyable.Posted Jan 9, 2017 on Hotels
Martin's EU Hotel is just down the street from the major EU buildings in a transition area to residential and therefore somewhat away from the center of town. I stayed for three nights during the week after New Year -- the EU was not in session and the hotel was very quiet. I have stayed here a few times over the last couple of years, excellent staff and well-appointed, modern rooms. The breakfast buffet was very good and you are not rushed out. The hotel is very convenient to the airport with the 12/21 bus line and the Metro from Shuman Station is the quickest way around town. This hotel can be a great value when the EU is out of session.
A nice welcoming hotel just outside the centrePosted Dec 26, 2016 on Hotels
We stayed here while visiting relatives over the Christmas period, so we didn't use any of the hotel's facilities beyond the room itself. That said, the front desk was always manned by very polite French and English speaking staff, the room was clean, comfortable and quiet, with windows opening onto a fairly quiet street and it had climate control. The hotels is quite new and almost next to the EEC building; not in the city centre. The surrounding area is not quaint, but it has small streets with Irish pubs, small local shops and local cafes aplenty and these are better value than those in the centre. There are two parcs close by. Breakfast at the hotel looked pricey but there are the aforementioned cafes nearby. It is a short walk to Schumann tube station or about 25 minutes walk through the EEC office district to the Grande Place. The hotel charged us a little over £63 a night for a double room with an additional 23 euros city tax for three nights, payable on check-out, but this was notified to us on the prepayment. All in all, decently appointed, welcoming and good value for money.
Posted Dec 22, 2016 on Hotels
by A verified traveler from Canada
More like a three star hotelPosted Sep 30, 2016
The room was stark and bare. Not even a floor length mirror, iron or room service menu was in the room. For $275 euros per night! Which is surprising as the hotel is so close to the EU commission (probably the main thing going for it). Nothing on the walls, not even art. The entire room felt really sterile. Couldn't wait to check out. Both check in and check out processes were disorderly. Staff seemed to be in a bad mood from the start and couldn't find my Expedia reservation and on checkout overcharged me for the room and even though I showed them my Expedia reservation on my phone kept the higher price. Restaurant attendant/chef lady was very unpleasant and seemed in a bad mood too; it seemed that she was upset to be asked questions or that someone would want to get breakfast before 7am. Breakfast only starts at 7am although hotel is located in a business area. Hotel should consider starting breakfast earlier or have takeaway bags readily available for guests who leave earlier. This is supposed to be a four star hotel so that wouldn't be unreasonable. Also four star hotels usually try to please their guests but the hotel staff that I ran into just seemed generally annoyed at guests, except for one East Asian woman who was pleasant.