Ratings based on 362 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, very clean, convenient and ideally loc

Posted Mar 26, 2017
Pros: Clean space and room Breakfast Location
Cons: Pillows are not large enough for those who like large pillows The room I was in is quite small, and for the price paid, one could expecct a larger spa
Location: Close to European Park, Brussels EU HQ, Grande Mosquee
Staff very friendly and correct. Nice breakfast and enough time to enjoy.
5 out of 5
by martin

A nice welcoming hotel just outside the centre

Posted Dec 26, 2016 on Hotels
We stayed here while visiting relatives over the Christmas period, so we didn't use any of the hotel's facilities beyond the room itself. That said, the front desk was always manned by very polite French and English speaking staff, the room was clean, comfortable and quiet, with windows opening onto a fairly quiet street and it had climate control. The hotels is quite new and almost next to the EEC building; not in the city centre. The surrounding area is not quaint, but it has small streets with Irish pubs, small local shops and local cafes aplenty and these are better value than those in the centre. There are two parcs close by. Breakfast at the hotel looked pricey but there are the aforementioned cafes nearby. It is a short walk to Schumann tube station or about 25 minutes walk through the EEC office district to the Grande Place. The hotel charged us a little over £63 a night for a double room with an additional 23 euros city tax for three nights, payable on check-out, but this was notified to us on the prepayment. All in all, decently appointed, welcoming and good value for money.
5 out of 5
by Michael

This traveler left a rating score only Posted Dec 22, 2016 on Hotels
2 out of 5
by A verified traveler from Canada

More like a three star hotel

Posted Sep 30, 2016
The room was stark and bare. Not even a floor length mirror, iron or room service menu was in the room. For $275 euros per night! Which is surprising as the hotel is so close to the EU commission (probably the main thing going for it). Nothing on the walls, not even art. The entire room felt really sterile. Couldn't wait to check out. Both check in and check out processes were disorderly. Staff seemed to be in a bad mood from the start and couldn't find my Expedia reservation and on checkout overcharged me for the room and even though I showed them my Expedia reservation on my phone kept the higher price. Restaurant attendant/chef lady was very unpleasant and seemed in a bad mood too; it seemed that she was upset to be asked questions or that someone would want to get breakfast before 7am. Breakfast only starts at 7am although hotel is located in a business area. Hotel should consider starting breakfast earlier or have takeaway bags readily available for guests who leave earlier. This is supposed to be a four star hotel so that wouldn't be unreasonable. Also four star hotels usually try to please their guests but the hotel staff that I ran into just seemed generally annoyed at guests, except for one East Asian woman who was pleasant.
4 out of 5
by A verified traveler

Posted Sep 16, 2016 on Hotels
Very good hotel in EU area
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2016
Nice Hotel, clean and helpful staff, I would definitely recommend it to a friend and would go back there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2016
apart from the bar and kitchen situation which were closed most of the times the rest was very good
5 out of 5
by Amy Siu may from London

A relaxing stay

Posted Jul 30, 2016 on Hotels
We were upgraded to a large room with jacuzzi.
4 out of 5
by A verified traveler

Good locaton, comfortable and functionsl

Posted Jul 19, 2016 on Hotels
Great location for EU business
5 out of 5
Recommended
for Families
by A verified traveler

Nice stay, excelent room and delicious breakfast.

Posted Jul 14, 2016
Pros: The staff is lovely and the room was perfect to myfamily.
Location: The hotel is near from the Schuman underground and train station.
I was in vacations with my family and is was adorable stay at Martin´s.