Ratings based on 780 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel not too far from centre

Posted Apr 10, 2018
This was a lovely relaxing hotel, quite close to the centre. The hotel bar is a lovely place to relax at the end of the day. The rooms are clean and the beds are comfortable. Some of the staff were helpful, others not so. The only issue we had was the distance of the hotel from the airport and taxis in the area cost an absolute fortune. They are extortionate and the hotel staff were unable to help with ways to get to places, probably because of the language barrier.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stockholm

Nice place to stay in Brussels

Posted Apr 8, 2018
This hotel is nice place to stay in Brussels. It located in good location in a walking distance. And parking is very easy and convenient.
5 out of 5
Recommended
for Students
by A verified traveler

nice room close to the city center

Posted Mar 29, 2018
Location: close to the city center. The main train station is only 10 minutes by tram.
A hostel in industrial-style. The room is big and well organized. The bathroom is dry wet depart. Although it is a hostel, the cleaner will come every day. However, we found our items were moved and hidden under the duvet when we came back at night. Quite strange.
Comment from Hotel Management
Mar 31, 2018 by Denisa, Hotel Management
Dear guest; Thank you for taking the time to share your experience with us. We very much appreciate your comments. The housekeeping as you said, cleans the room everyday even in dormitories like the one you stayed in. Therefore they will only try to make up the beds, but of course, trying not to touch anything, but sheets and covers. We hope you had a nice stay with us and that we will have the chance to meet you again! Best regards, Denisa Senior Receptionist
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2018
Nice place to stay for a decent price. Beautiful and comfortable rooms. But staff should be more kind and patient.
Comment from Hotel Management
Feb 4, 2018 by Nasilda , Hotel Management
Dear Guest, Thank you for giving us such a nice feedback. We are happy that you enjoyed your stay with us and hope to see you soon in one of our other MEININGER Hotels somewhere in Europe. We will have a talk with the receptionist to pay attention. Our force is the staff and of course the aim of the company is to give the best quality and service. Greetings from Brussels, Your Meininger Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Nice and clean

Posted Jan 13, 2018
Very clean. Strategic location and easy access to all the tourist spots. WiFi is however rather poor.
Comment from Hotel Management
Feb 4, 2018 by Nasilda, Hotel Management
Dear Guest, Thank you for giving us such a nice feedback. We are renewing our routers, and will install a new system to get is faster. We are happy that you enjoyed your stay with us and hope to see you soon in one of our other MEININGER Hotels somewhere in Europe! Greetings from Brussels, Your Meininger Team
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jan 13, 2018 on Hotels
Central location but the walk back to the hotel at night can be quite scary due to how quiet the area is. Staffs are not very friendly.
Comment from Hotel Management
Feb 4, 2018 by FO, Hotel Management
Dear Guest, Thank you for giving us such a nice feedback! We are happy that you enjoyed your stay with us and hope to see you soon in one of our other MEININGER Hotels somewhere in Europe! Greetings from Brussels, Your Meininger Team
3 out of 5
by A verified traveler from Leicester

Ok location

Posted Jan 7, 2018 on Ebookers
The hotel was too hot in winter! No way to turn the heating down. Not even allowed to open the window. Otherwise nice but a little noisy at night. Mostly young people who are obviously keen to stay up late and party. The shared kitchen has limited facilities. No cereal bowls, but plenty of frying pans. No tea and coffee in rooms.
Comment from Hotel Management
Feb 4, 2018 by Nasilda, Hotel Management
Dear Guest, Thank you for taking your time to share your experience. We are sorry concerning the temperature in the room. As you already know it's a centrazed system and we can't change it. The hotel is passive and we are trying to save the environment. We have all kind of target in the hotel. From youngster to families and we try to keep the balance. Sometimes we fail due to the fact people don't always respect the rules or the other people. Concerning the kitchen we are trying to refurbish everything. Probably next time you are coming to visit us you will notice the difference :) We are happy it didn't change the good feeling you had for our hotel :) Greetings from Brussels, Your Meininger Team
4 out of 5
by Wan

Friendly and helpful staff

Posted Dec 31, 2017 on Hotels
Overall, we are satisfied with the cleanliness and service rendered by the staff
Comment from Hotel Management
Feb 4, 2018 by FO, Hotel Management
Dear Guest, Thank you for giving us such a nice feedback! We are happy that you enjoyed your stay with us and hope to see you soon in one of our other MEININGER Hotels somewhere in Europe! Greetings from Brussels, Your Meininger Team
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location near city centre

Posted Dec 26, 2017
One of the senior receptionist (Lady) was not that professional & clueless, needs more training.
Comment from Hotel Management
Feb 7, 2018 by FO, Hotel Management
Dear guest, Thank you for taking your time to leave us a review. We are very sorry if you felt that our staff was not professional. As you can see in other reviews most of the people are happy with us, so please, give us a second chance to improve your point of view from us; Regards
2 out of 5
by A verified traveler

Close to Brussels city centre

Posted Dec 26, 2017
Interior design is nice. 15 mins walk to centre Bed is uncomfortable, it’s hard and springy and needs replacing, Shower drain is blocked, no USB ports in the room for charging and no adapter for travellers, parking space is limited and too expensive! no Hot breakfast in the menu.
Comment from Hotel Management
Feb 7, 2018 by FO, Hotel Management
Dear guest, Thank you for taking your time to leave us a review. We are very sorry if we didnt reach your expectations. You could ask at the reception to deblocked the drain and change your matress and we would do it when possible. We rent adaptors at the reception, they are free, you only need to pay a deposit for it. We hope that you will give us a second chance to improve our service. Regards