Ratings based on 2,891 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lima,Perú

Posted Jul 24, 2017
It was good.overall. everything on time and everybody was kind
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester uk

nice city break

Posted Jul 22, 2017
Pros: great hotel saff
Cons: no
Location: location great
good all round would go back staff was so help full thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2017
Very beautiful. Good location. About 15 min walk from central station or you can take a tram which goes directly to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Pleasant hotel in good central city location.

Posted Jul 19, 2017
Welcomed enthusiastically and pleasantly. Good staff all polite and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from MxCy

Ok +

Posted Jul 15, 2017
Is an old clasic hotel in first steps of remodelation, but notcomplete including my room!
Comment from Hotel Management
Jul 17, 2017 by Hotel Métropole, Hotel Management
Dear Carl, we thank you very much for sharing your impression following your recent stay in our hotel. We are glad to see that you enjoyed it, especially regarding the charm and the character of our building. We are looking forward to welcome you back at Hotel Métropole. Kind regards. The Management.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping, restaurants...

Posted Jul 11, 2017
Nice hotel in the city center. Great shopping and restaurants are within walking distance. The rooms are not very comfortable and the air conditioner in my room did not work on a very hot summer night. Hotel staff are awesome and provide good customer service.
Comment from Hotel Management
Jul 12, 2017 by Hotel Métropole, Hotel Management
Dear Sir, Thank you very much for sharing your review about your last stay in our hotel. We are happy to see that you are satisfied by our central location, and the good customer service provided by our staff. However we are sorry to hear that we did not met your expectations regarding the room allocated to you. We do apology once again about it, and hope to see you back soon in our hotel. Kinds regards. The Management.
3 out of 5
by A verified traveler from UK

External Noise

Posted Jul 8, 2017
Cons: The hotel thrives on its décor. There should be more customer focus
Room (509) was comfortable, but could get channels on TV, Couldn't get shower head to work, Curtains did,nt close easily. The old lift door at ground level does,nt close properly as guest exit, therefore calling the lift from upper floors does,nt work. I had to walk down 3 out of five attempts, Still it elevated me from ground to 5, Room 509 faces the front elevation of the hotel, is very noisy with traffic and police and ambulance sirens constant. But quite disturbing and annoying is the howling and screaming of homeless drunks through the night.
Comment from Hotel Management
Jul 12, 2017 by Hotel Métropole, Hotel Management
Dear Dave, Thank you very much for sharing your feedback following your last stay in our hotel. We are glad to see that you enjoyed it, especially regarding the character of our building. However we are truly sorry to hear that you met some inconvenience during your stay. Be sure that we have well transmitted your remarks to the concerned department and we do apology once again. We really hope to see you back soon in our hotel. Kind regards. The Management.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel in the centre of Brussels.

Posted Jul 8, 2017
Nice hotel close to all the tourist attractions and shops. Next to a 24 hour casino so always something to do.
Comment from Hotel Management
Jul 11, 2017 by Hotel Métropole, Hotel Management
Dear Nafiz, Thank you to give your feedback about your recent trip in Brussels. We are happy to read that you fully enjoy it especially regarding our central location. We hope to see you back soon in Hotel Metropole. Kind regards. The Management.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland Oregon

Very nice HOTEL

Posted Jul 6, 2017
Pros: really enjoyed
Cons: cheaper restaurant ,but expected it for Europe. Nice people!!!
Location: perfect for so much to do and walk around.We enjoyed the entire area
A little late in getting review posted but here we are. VERY very nice Hotel and easily located near so much of the beautiful building and shops and food. So enjoy our stay in the super beautiful hotel!! Our first to to Europe and hotels can make or break a good travel experience, but this one did not disappoint!! T & C :)
Comment from Hotel Management
Jul 7, 2017 by Hotel Métropole, Hotel Management
Dear Cali, Thank you very much to sharing you impression and lovely remarks following your recent stay at our hotel. It's a great pleasure for us to read that we met your expectations, especially regarding our restaurant and the character of our building. See you soon in Brussels. Kind regards. The Management.
4 out of 5
Recommended
for Everyone
by A verified traveler from arlingto, VA

Good location

Posted Jul 6, 2017
Royal hotel from late 1800's. Hard to keep up that standard, but they try! Service was great! Also enjoyed dinner at their restaurant.
Comment from Hotel Management
Jul 7, 2017 by Hotel Métropole, Hotel Management
Dear Karen, Thank your very much for sharing your thoughts and your kind comments following your recent stay at our hotel. It's a great pleasure to see that you are fully satisfied ,principally by the charm of our old building, and the dinner you had in our restaurant. We really hope to see you back soon in Hotel Métropole. Kind regards. The Management.